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Mouse Problems


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#1
Mr_Pickls

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Hello everyone, Here is the situation, My grandmother called me to let me know that the other day she was on her computer in the morning last week, everything was fine, but when she went back on later that day, she turned her computer on, and the pointer just stayed in the middle of the screen and wouldnt move when she moved her mouse. She said that she took the ball out of the mouse and cleaned it and still didnt work. I went over there to see if i could help and nothing. What i noticed was that after a little while, the pointer moves all the way to the right of the screen where you can hardly see it, and it cant move over to any other part of the screen. It can move up and down, but thats about it. I also noticed that it "flickers" alot. If anyone could point me in the right direction on how to help grandma out that would be most appreciative. Thankyou
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#2
reconman

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It could be a number of things. Have you tried your mouse out at your Grandmother's house yet? If it works than it is more than likely the mouse itself in which case your Grandmother is just going to have to buy a new mouse. Optical laser mice are the standard these days and you can get a good one for $10-$15 at some where like Staples.

If you try your mouse at your Grandmother's house and discover that your mouse does not work as well, it is most likely the port the mouse is being plugged into. Is your Grandmother's mouse plugged into the ps/2 port or a USB port?
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#3
Mr_Pickls

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I bought my mouse over to hers and it didnt work either and her mouse is plugged into a ps/2 port.
thankyou again for any help
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#4
Neil Jones

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If the mouse doesn't work on two computers then I'd argue its dead. Mice are dirt cheap anyway to replace and for the cost its not worth spending a great deal of time troubleshooting the the things.
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#5
reconman

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I bought my mouse over to hers and it didnt work either and her mouse is plugged into a ps/2 port.
thankyou again for any help


Seems like her ps/2 port is messed up. I'd say your cheapest/ easiest solution would be to buy a new mouse that uses a USB port instead of a ps/2 port.
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