[Samm]

Does this only happen whilst you are connected to the internet?

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Hi Samm,
No this is happening both on and of the Net,as i said in earlier posts have re-installed my printer,printed out the test page with no problems.Anything other than that my system freezes.

[Seamey. T]

Hi Samm,
No this is happening both on and of the Net,as i said in earlier posts have re-installed my printer,printed out the test page with no problems.Anything other than that my system freezes.

[peterm]

Are you connected to the computer or going through a USB HUB
if you are going through a usb hub then make it the 1st device

[Seamey. T]

Hi,
Don't know if this will help but here is the driver version and files used by this driver.

Driver Name:EPIJNL60.DRV
Driver Version:4.00
Port Name:EPUSB1 :
Data Format: RAW

FILES USED BY THIS DRIVER:

C:\Windows\System\Epupdate.exe (5.52.003)
" " " \Setup32.Dll (5.52.003)
" " " \E_Schk02.exe (2.00)
" " " \Epiife7z. Eif
" " " \Epifln61.Dll (1.0.3)
" " " \Epifln62.Dll (1.0.3)
" " " \Epifln60.TFA
" " " \Epiuie7z.VIF
" " " \Epijnl60.Drv (1.0.4)
" " " \Epirep60.Dll (1.0.4)
" " " \Epispm60.Exe (6.1.5)
" " " \Epibbl10.Exe (1.0.0)
" " " \Epipgi10.Dll (1.1.1)
" " " \Epispl20.Dll (2.0.0)
" " " \Epippj60.Dll (2.0.5)
" " " \E_Dpui03.Dll (0.1.0.0)
" " " \Epihmm51.Dll (1.1.7)
" " " \Epiumw50.Dll (1.3.2)
" " " \ Episra6z.Dll (1.0.1)
" " " \Epij5d40.Dll (1.0.0)
" " " \Epigue7z.Dll (8.1.61)
" " " \Epiuie6z.Dll (0.1.0.22)
" " " \Epid2e7a.Dll (8.0.21)
" " " \E_Di03ze.Dll (0.1.0.22)
" " " \Epiuie6d.Hlp
" " " \Epiuie6d.Cnt
" " " \Epibsr30.Exe (1,0,0,2)
" " " \Epset16.Dll (1,0,0,3)
" " " \Epset32.Dll (1,0,0,7)
" " " \Epiife7s.Doc
" " " \Color\EE203_ 1.ICM
" " " \E_H190Z2.DLL (1.00)
" " " \E_H1E0Z2.DLL (1.00)
" " " \EPUTIX14.DLL (6.06.13)
" " " \EPUTIX24.DLL (6.06.13)
" " " \EXPUTIX24.EXE (6.06.13)
" " " \E_HUTX51.DXT

[Samm]

What Peterm is asking is whether the printer connects directly to the USB port on the computer or whether it connects via a 4-port hub for example.

Do you know what chipset you have in the system? Also, how many other USB devices do you have connected?

[Seamey. T]

Samm,
Printer is connected directly to computer and the only other things connected to the "USB" ports are my Scanner and Modem.
As for what Chipset is on my system,wouldn't know where or how to find out.

[Samm]

Have a look in device manager (control panel->system). It might say under USB Host controllers. Otherwise look under the hard drive controller section. The name will do (ie Intel, VIA, SIS)

Roughly how old is the machine?

[Seamey. T]

Samm it says "VIA" and my system 4yrs old,hope this helps.

[peterm]

Hi Samm
is it worth sending a print command from the comand (dos)window and see
if it prints more then 2 pages ?

[Samm]

Yep, thats was the info I wanted. Via USB controllers, especially in slightly older systems are problematic to say the least.

Try these few suggestions to start with :

go into the bios & set the following : (you may not have every one of these settings in the bios)
Power Management to Disabled
IRQ Assignment = Auto or OS
USB keyboard = DOS or Bios
Write pipeline cache = disabled
system bios cacheable = disabled
chip performance speed = normal

Reboot to windows. Go back to device manager, expand the USB Controllers entry, click on the VIA Host controller(s), click properties, advanced, then tick the 'disable USB error detection' box.

See if any of these make a difference.
Also, have you tried printing with the other usb devices disconnected?

[peterm]

Check your device manger does it say the usb port is working ok?
or is ther a yellow mark next to it?

[Seamey. T]

First things first lads,how do I get into the "bios" is that Device Manager,not a "Tec" like you boys.
As for checking the USB'S yes they are working fine in properties and no yellow marks.
When I expand,"Universal Serial Bus Controller" I get these six items,

Epson Mass Storage Device.
Generic USB HUB.
USB Root HUB.
USB Root HUB.
Via Tech 3038 PCI to USB Universal Host Controller.
Via Tech 3038 PCI to USB Universal Host Controller.

Also in Device Manager,under "PORTS"(Comm&LPT) you have,

Communications port (Comm1)
Epson printer port (LPT1)

I don't know if any of these things have any bearing on my prob.

[peterm]

when you start your computer it will have something like
to enter setup or to enter bios hit DEL or F1 all computers are different
you need to read whats on the screen as it bootsup.
when you make the changes in the bios you have to say yes to save settings.

What kind of computer do you Have.
Since you have Windows ME do you have a restore point from before the date you started to have problems?

[Seamey. T]

My system specs are,

System :OMECOMPUTER
Model :MS-6340
System Type: X86-based PC
Processer:AMD Duron ™ Processor AuthenticAMD ~802 Mhz
BIOS Version: Award Modular BIOS v6.00PG
Memory: 2.00 GB

Sorry peterm I don't have a restore point to clear this prob,if only.

Edited by Seamey. T, 11 May 2005 - 09:26 PM.

[peterm]

Are you game to try the bios settings as suggested by Samm?