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XPpro Sign on Issue


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#1
OutaCigs

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Last week I updated my XPpro, I installed various patches as well as the malicious software removal tool (I do not have nor intend to download sp2 - tried once and OS crashed so hard it cracked the pavement). On the same day my antivirus program (mcafee) downloaded a huge update (I have this set to automatically retrieve any updates), I also updated Spybot S&D and Spyware Blaster.

Since then when I log off and want to sign back on I do not get a cursor nor am I able to enter text of any kind in the sign on field unless I reboot. I have run McAfee, Spybot S&D in both normal and safe modes and each time nothing is found. Going back to a restore point does not resolve this problem.

Has anyone had this issue? Does anyone have any recommendations to fix this issue?

Thank You in advance.

OutaCigs
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#2
gerryf

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I would start by uninstalling windows updates in reverse order of installation...
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#3
OutaCigs

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Thank you, I'll try that and keep you posted.
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#4
OutaCigs

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The culprit was an update (kb891711) that according to the windows up date site appies only to Win ME, 98SE and 98. I'm including the link to the page.

http://support.microsoft.com/kb/891711


Thank you for your support.
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