Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

Javascript Disabled Detected

You currently have javascript disabled. Several functions may not work. Please re-enable javascript to access full functionality.

Internet problems

Started by MsSag , Jun 12 2008 08:07 AM

Please log in to reply

#1
MsSag

Posted 12 June 2008 - 08:07 AM

New Member

Member
1 posts

My son purchase a Dell Inspiron 1720 (Intel Core 2 2 Duo T5550 (1.83GHz, 667Mhz 2M L2 Cache) about 3 months ago and has constant internet problems. When he first got the laptop accessing the internet was no problem, then he couldn't access the internet and now he can get Internet Explorer to come up but can't search anything. I've been on the phone with Dell for hours at a time and they only provide a temporary fix. They had me uninstall virus protection and restore to a previous time amongst others things, please help.

#2
Gravity Gripp

Posted 12 June 2008 - 10:55 AM

Trusted Helper

Malware Removal
1,815 posts

MsSaq, First let me welcome you to Geeks-To-Go

Secondly, have you checked out the computer for malware? If not, follow the directions on this POST. If everything comes back fine, then we can troubleshoot this a little more.