Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Dr. Watson crashing a lot


  • Please log in to reply

#1
sleM

sleM

    Member

  • Member
  • PipPip
  • 13 posts
Hi, I was first helped in your malware section
http://www.geekstogo...p;gopid=1259773
But I was told there was no malware problem and that I should ask in the XP forum,
so here I am.

I have 3HDs
D: with OS and some other stuff
C: and E: for music, movies and pictures

The D: disk seems fine, but the other two crash.
When it happends all Windows Explorer windows are closed.
I can usually navigate the HDs with out them crashing, but
right clicking any folders on the C: or E: disk and selecting
<Properties> makes 2 error messages pop up.

Here is what happends when I try to navigate my HDs.
It allways crashes if I right click a folder and choose Properties:

Posted Image

Posted Image


EDIT:
Im also getting MSVCR71.dll Error message sometimes when I try
to stream videos from the web in fullscreen.
Posted Image

Thanks in advance for any help you can provide

Edited by sleM, 14 June 2008 - 10:37 PM.

  • 0

Advertisements


#2
happyrock

happyrock

    Tech Moderator

  • Retired Staff
  • 9,285 posts
run chkdsk /f/r on drive C AND E first ..... then on D drive
  • 0

#3
sleM

sleM

    Member

  • Topic Starter
  • Member
  • PipPip
  • 13 posts
Im sorry I dont know what that means. Could you explain how to run it?
  • 0

#4
Artellos

Artellos

    Tech Secretary

  • Global Moderator
  • 3,915 posts
To run chkdsk, follow the steps below.
Open your start menu and select "run..."
In the runbox type chkdsk /f/r

Regards,
Olrik
  • 0

#5
sleM

sleM

    Member

  • Topic Starter
  • Member
  • PipPip
  • 13 posts

To run chkdsk, follow the steps below.
Open your start menu and select "run..."
In the runbox type chkdsk /f/r

Regards,
Olrik


Thank you for explaining.

I ran chkdsk /f/r in the order I was told, dont see any change though.
I get the same problem as before. Further assitance will be much appreciated
Thanks
  • 0

#6
happyrock

happyrock

    Tech Moderator

  • Retired Staff
  • 9,285 posts
it sounds like a context menu handler problem... run sfc /scannow....lowdown here...
  • 0

#7
sleM

sleM

    Member

  • Topic Starter
  • Member
  • PipPip
  • 13 posts

it sounds like a context menu handler problem... run sfc /scannow....lowdown here...


I followed the guide in the link you provided but still couldnt get through the scan with out getting
Posted Image

Is there anything else we could try?

Thanks
  • 0

#8
happyrock

happyrock

    Tech Moderator

  • Retired Staff
  • 9,285 posts
you need to have someone you know copy the i386 folder from their xp PRO disk and burn it to a cd for you...put it in your cd drive and try again...
  • 0

#9
sleM

sleM

    Member

  • Topic Starter
  • Member
  • PipPip
  • 13 posts
I did what you told me to in your last post, still get the same problem.
Could reinstalling XP fix it? I dont realy have anything on that drive that
I need. Its just my C and E drive that I dont want to format.
If you think there is a problem on C or E further assistance would be much appreicated.
Thanks for all the help so far, and sorry for the late reply
  • 0

#10
happyrock

happyrock

    Tech Moderator

  • Retired Staff
  • 9,285 posts
a reinstall of XP should fix any problems you have...just make sure its going on the D drive and your data on the C and E drive will be fine...
get all the updates as soon as you get the OS installed...before anything else....
  • 0

#11
sleM

sleM

    Member

  • Topic Starter
  • Member
  • PipPip
  • 13 posts
Ok I'll try that then.
Final thanks to the team here for superb help
both here and in the malware forum.
I'll report back if reinstalling doesnt work
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP