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Help please, new here


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#1
Zaney

Zaney

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I am having trouble with my pc, hp pavilion a210n running xp, 80 gig hd. Over the last few weeks and at least 6-7 times a day i am get "program not responding". It takes for ever for the window to close, I have uninstalled and reinstalled norton 360 but it has not helped, any ideas please
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#2
Artellos

Artellos

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Hello Zaney and welcome to Geeks to Go!

Lets see if you have any errors in the event viewer.
  • Go to Start -> Run.
  • In the Box, type in "eventvwr".
  • When the window pops up. Go to the system log.
  • Look for red circles with "X"s in them around the time of error.
  • Once you've opened the error press the button to the right with the 2 papers on it. (Under the 'down' arrow)
  • Please attach the information you just copied onto your next reply.

Regards,
Olrik
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#3
Zaney

Zaney

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Thanks for replying, I did what you suggested but there are none with an 'X', 99% are just an 'i' and just a few warnings.
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#4
Artellos

Artellos

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Could you tell me what program is getting shut down with a "program not responding" message?
When does this occur? Only when shutting down or also on other moments?

Regards,
Olrik
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