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Pc shutting down without no reason


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#1
dtakehana

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Hi!
I am having this issue now with my pc, it shuts down out of the blue, last week it happened but I didnīt give it much importance, but today it happened again when I was doing a important work, then when i restarted it happened again about 50 minutes later, I wonder if there is anything to do with the spyware programs I have installed this morning (spyware blaster and spybot search and destroy) or can it be another issue ? Could anyone help please, it would be much appreciated, thanks a lot!

Diana
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#2
xxdanielxx

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Sound like an overheating problem does it show a blue screen then reboots or just shuts off
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#3
Raymundo

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I agree with daniel i think its an overheating problem
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#4
dtakehana

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Thanks for the prompt replies! :-)

Well first off it is a notebook, and it doesnīt show a blue screen, it just shuts off really....
If it is a overheating problem, why is that occuring only now? Iīve had this notebook for over 2 years now, and this never had happened before. Is there anything I can be doing to avoid that?
Thanks a lot buddies
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#5
xxdanielxx

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There can be a-lot of reasons as to why this happens but first lets make sure the fans are working on the laptop. Check if you hear the fans spin.
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#6
Artellos

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It can very well be a piece of software that is making your PC reboot.
I believe we can find this in either the startup or the services.
Ok, so lets find the culprit!
Note: This process might take a while and requires multiple reboots.
  • Go to start and hit "run"
  • In the white box type "msconfig"
  • A window will pop up, go to the Startup Tab.
  • In the bottom right, select "Disable All"
  • Please reboot the computer.
  • Follow steps 1 to 3 again.
  • Now turn on 1 or 2 startups and reboot again.
  • Keep doing this until your problem comes back.
  • Once the problem comes back it should be the program you turned on Last.
  • Please tell me which program this was and how the whole process went.

(It is also possible of course that it still keeps giving the problem. Report back and we'll move on to the services.)

Regards,
Olrik
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