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runtime error 339 with Iambigbrother program

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I installed this because this was the most price friendly monitoring tool i could find. It has everything i need. It is however very hard contacting support. Anyways here is my problem. I just bought the program and I have trouble running it. I installed it to the folder C:/users/public/common/dll/netdr. When i run the program i get the part where i enter the password "iambigbrother." It then gives me the runtime error 339. It says "mscomctz.ocx or one of its dependencies not correctly registered." The only anti-virus/spyware software i have are Norton security scan, windows defender, and spyware doctor. Spyware doc. and norton are not enabled but windows defender is. Do i have to disable it? Please help me. I need to use this software as soon as i can. I know that this is a malware application. I just want to know how to run it please.
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Look like they just released v10. Have you checked what version you have?

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