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Windows shuts down randomly


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#1
w7gsh

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I have a Dell Dimension 4400 ,a few months back I started getting a blue screen error message that said something about windows shutting down to protect itself and at the bottom of the screen it said it was dumping physical memory a friend of mine had the same problem a few years back and he replaced the hard drive and his pc has worked fine ever since.I also replaced the hard drive in my machine,hoping it would fix my problem...it did not solve it completely.
I no longer get the blue screen..yet!!Now the pc will shut down and restart randomly(when it feels like it)and tells me it recovered from a serious error.By the wayit was shutting down when I was getting the blue screen as well.I have never had a bit of trouble with this pc until all this.

Please help.......

Thanks
Gary
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#2
FunaGuy

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I think, cause of virus or ram or heat up

Try to scan your pc
Try to change your ram's
Try to change CPU or system fan

Still having problem...?

Do a fresh Windows Installation
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#3
cmpm

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Reinstalling windows is a very small chance of fixing this problem.

w7gsh, hi, hope this place can help your computer.

Here are a few things to check and post on this thread.

Let's try to find some things-

1. Go to-
Control Panel
System
Hardware
Device manager

Click the plus sign for 'IDE ATA/ATAPI controllers'.
In here you will find Primary and secondary IDE Channel listings.
Double click or right click and click properties.
Click 'advanced settings'.
Under current transfer mode, what does it say in the box next to it.
Do this on both Device 0 and 1 or more.
Do this on both primary and secondary channels as I mentioned before.

We are checking the general life span left for these devices.
Which are your hard drives and optical drives.

2. From here-
http://filehippo.com...ware/benchmark/
Download
Everest Home Edition
And
GPU-Z
And
SpeedFan

These are to check your temperatures in your computer.
Ruin a full scan and report with these free programs.
Post the reports, or press control F and find 'temp' and post the temps.

These are easy to make reports with and save.
You should post the full reports that they can give so that a bigger 'picture' of your computer can be viewed.

3. And perhaps the first thing to do is run Windows update.
If it don't want to run or run s seemingly way too long let me know.
-If you are running the newer Microsoft Windows update that updates more then the Operating System, and includes other MS products, lets change back to Widows Update.

When you get to the Update screen, before you scan using 'custom' not express.
Click on 'Change Settings' or 'Use Administration Options' and change from Microsoft Windows Upate' to Windows Update'.

If these options are there, otherwise lets move on.

Sometimes just a simple update of a hardware device will fix the blue screen problem.

4. And just common sense. Open the case and check to see if all the fans are spinning, including the power supply fan.

----

This may sound like a lot but it's easy.
It will take the most time to download those programs and make reports.
But these are very telling on what is happening in your machine.

----

I think Dell still gives warnings about the case being opened.
Just press whatever to get past that after you have closed the case and started the computer.

Remember safety-not only turn off the computer but unplug the power when taking the case off.
Then plug the power in and start your computer with the casing part that lets you view the inside with the computer running.
So you can check your fans.

Edited by cmpm, 15 June 2008 - 02:14 AM.

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#4
Artellos

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These are to check your temperatures in your computer.
Ruin a full scan and report with these free programs.
Post the reports, or press control F and find 'temp' and post the temps.


A screen-shot straight from the program would do actually :)

The user can give us a screenshot of either EVEREST or Speedfan and that'll be enough to see if either the temperatures or the voltages are too high or too low.

If it's not this then we'll have to do a Memtest. But for now lets see what Speedfan and EVEREST have to say.

Regards,
Olrik
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#5
w7gsh

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I checked temp.The fans all work could it.be ram?
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#6
mirjel

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Replace memory stick.

Regards,
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