[geno368]

UNMOUNTABLE_BOOT_VOLUME
this stop message appears when I try to boot. I have not done any updating on this XP Prof system
anyone able to help?

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Hi geno368,

The dells have an express hard drive diagnostic utility (f12 on the dell logo, select ide diagnostics). If it is a hardware issue, it usually fails on that test especially with that unmountable boot volume. If it passes boot to the windows xp cd, press R on the welcome to setup screen type in chkdsk /r that fixes most unmountable boot volumes.

hmmmm and if it fails on the ide test, call dell tech support and have it replaced.

Regards,

mirso

[mirjel]

Hi geno368,

The dells have an express hard drive diagnostic utility (f12 on the dell logo, select ide diagnostics). If it is a hardware issue, it usually fails on that test especially with that unmountable boot volume. If it passes boot to the windows xp cd, press R on the welcome to setup screen type in chkdsk /r that fixes most unmountable boot volumes.

hmmmm and if it fails on the ide test, call dell tech support and have it replaced.

Regards,

mirso

[geno368]

Thanks for your reply...the chkdsk /r fixed the problem

[mirjel]

your welcome geno368...

Regards,

[geno368]

I was wrong...it is still not fixed..I got another blue screen stop...I did an F12 diagnostic test and got a fail with a return code 7...what now???lol

[mirjel]

Hi geno368,

Unfortunately my friend, code 7 indicates a failed drive. That should have been FAILED DRIVE - the hardware has failed - you need to replace the HDD.

Regards,