The trouble started a while ago, when a white square appeared in the top left of my desktop, shortly after that appeared a window started popping up as my desktop loaded, it said "Cannot find file://C:\Windows\warnhp.html" My computer stayed like that for a few weeks until, when i log on & the desktop appears, 4 message boxes appear saying:
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Windows cannot open this file:
File: Run Google Web Accelerator.lnk
To open this file, Windows needs to know what progam created it. Windows can go online to look it up automatically, or you can select from a list of programs on your computer.
What do you want to do?
*Use the Web service to find the appropriate program
*Select the program from a list
[ok] [Cancel]
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The other messages are identical but with different file names including: REALTEK RTL8187 Wireless LAN Utility.lnk , Cable & Wireless 11g Wireless USB.lnk ,and Adobe Reader Speed Launch.lnk
When i click ok it directs me to http://shell.windows...dir.asp?Ext=lnk but the site doesn't have any answers or solutions.
After that had gone on for a week or so all of my desktop & start menu icons (except a Yahoo mail link, Firefox, Internet browser & all folders) went blank, like BAK or DAT files, and consequently won't work. And when the computer starts up, just before the log on screen, a window appears with a few letters/characters from a foreign language (Sometimes they look Russian, sometimes Japanese) and the log on sceen doesn't appear until you click ok.
So far I have managed to get rid of the white box in the corner and the "WarnHP" pop up, using SmitFraudFix & your user guide. I have read through the "Read this before you post" section and have downloaded all the suggested programs but they, like everything else, wont work.
I apologise if any of this is difficult to understand please tell me if you need any more info and i'll get it to u ASAP. I have included a couple of pics to help.
Any help that anyone can offer is greatly appreciated.
Thank you