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Anti-SpywareMaster and other problems [RESOLVED]


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#1
BeaM

BeaM

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Hi all,
I am writing for help on my mom's behalf. I am visiting her until the weekend and when I arrived her computer was in a terrible state, very sluggish and with Anti-Spyware master basically stopping nearly all operations. Apparently, it had been like this a while. My mom isn't very computer literate, and I'm not a whole lot better.

I have run through all of the steps in the 'read this before posting' and am copying in those logs. However, the computer is still very slow. Rebooting takes about 17 minutes, and surfing the web is slower than dialup still (she has DSL). Even clicking the Start button can take 30 seconds to a minutes to respond. Since I am leaving in a few days and don't live locally, I'd like to do whatever I can to get her set up and make sure the computer is fixed. I am hoping someone can review these logs and tell me whether the spyware, firewall, etc I have now installed are permanently impacting performance or if there is a still a problem that needs correcting.

Here are my logs:

Step 1: From MalwareBytes:
Malwarebytes' Anti-Malware 1.17
Database version: 859

8:13:18 PM 6/15/2008
mbam-log-6-15-2008 (20-13-18).txt

Scan type: Quick Scan
Objects scanned: 41087
Time elapsed: 10 minute(s), 0 second(s)

Memory Processes Infected: 8
Memory Modules Infected: 4
Registry Keys Infected: 44
Registry Values Infected: 5
Registry Data Items Infected: 5
Folders Infected: 7
Files Infected: 89

Memory Processes Infected:
C:\WINDOWS\QmVhIE9saXZpZXJp\command.exe (AdWare.CommAd) -> Failed to unload process.
C:\WINDOWS\444.470 (Trojan.DownLoader) -> Unloaded process successfully.
C:\Program Files\Network Monitor\netmon.exe (Trojan.DNSChanger) -> Unloaded process successfully.
C:\WINDOWS\portsv.exe (Trojan.Agent) -> Unloaded process successfully.
C:\WINDOWS\mrofinu572.exe (Trojan.Downloader) -> Unloaded process successfully.
C:\Program Files\AntiSpywareMaster\asm.exe (Rogue.AntiSpyMaster) -> Unloaded process successfully.
C:\Documents and Settings\Bea Olivieri\My Documents\??stem32\wowexec.exe (Adware.PurityScan) -> Unloaded process successfully.
C:\WINDOWS\SYSTEM32\iftuyszv.exe (Trojan.Agent) -> Unloaded process successfully.

Memory Modules Infected:
C:\WINDOWS\SYSTEM32\fccbaAsR.dll (Trojan.Vundo) -> Unloaded module successfully.
C:\WINDOWS\SYSTEM32\jrpdikrx.dll (Trojan.Vundo) -> Unloaded module successfully.
C:\WINDOWS\QmVhIE9saXZpZXJp\asappsrv.dll (AdWare.CommAd) -> Unloaded module successfully.
C:\WINDOWS\SYSTEM32\zgw.dll (Adware.ClickSpring) -> Unloaded module successfully.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{72ecab13-5605-4223-b1eb-ab95f29e8e39} (Trojan.Vundo) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{72ecab13-5605-4223-b1eb-ab95f29e8e39} (Trojan.Vundo) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\cmdservice (AdWare.CommAd) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\cmdservice (AdWare.CommAd) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\cmdservice (AdWare.CommAd) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{d910b03f-25fd-7e01-aa3c-0ba297e81dc0} (Adware.ClickSpring) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{d910b03f-25fd-7e01-aa3c-0ba297e81dc0} (Adware.ClickSpring) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5321e378-ffad-4999-8c62-03ca8155f0b3} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{a394e835-c8d6-4b4b-884b-d2709059f3be} (Trojan.Network.Monitor) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{00110011-4b0b-44d5-9718-90c88817369b} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{086ae192-23a6-48d6-96ec-715f53797e85} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{150fa160-130d-451f-b863-b655061432ba} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{17da0c9e-4a27-4ac5-bb75-5d24b8cdb972} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{1f48aa48-c53a-4e21-85e7-ac7cc6b5ffb1} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{1f48aa48-c53a-4e21-85e7-ac7cc6b5ffb2} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2d38a51a-23c9-48a1-a33c-48675aa2b494} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2e9caff6-30c7-4208-8807-e79d4ec6f806} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{467faeb2-5f5b-4c81-bae0-2a4752ca7f4e} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{587dbf2d-9145-4c9e-92c2-1f953da73773} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6cc1c91a-ae8b-4373-a5b4-28ba1851e39a} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{79369d5c-2903-4b7a-ade2-d5e0dee14d24} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{799a370d-5993-4887-9df7-0a4756a77d00} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{98dbbf16-ca43-4c33-be80-99e6694468a4} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{a55581dc-2cdb-4089-8878-71a080b22342} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{b847676d-72ac-4393-bfff-43a1eb979352} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{bc97b254-b2b9-4d40-971d-78e0978f5f26} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{cf021f40-3e14-23a5-cba2-717765721306} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{e2ddf680-9905-4dee-8c64-0a5de7fe133c} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{e3eebbe8-9cab-4c76-b26a-747e25ebb4c6} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{e7afff2a-1b57-49c7-bf6b-e5123394c970} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{fcaddc14-bd46-408a-9842-cdbe1c6d37eb} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{fd9bc004-8331-4457-b830-4759ff704c22} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{ff1bf4c7-4e08-4a28-a43f-9d60a9f7a880} (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3877c2cd-f137-4144-bdb2-0a811492f920} (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MsSecurity1.209.4 (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\AntiSpywareMaster (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\xpre (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\aoprndtws (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\WR (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RemoveRP (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Outerinfo (Adware.PurityScan) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Network Monitor (Trojan.Service) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\68fd01ca (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\runner1 (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\AntiSpywareMaster (Rogue.AntiSpyMaster) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Aida (Adware.PurityScan) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Mozilla\Firefox\Extensions\{59a40ac9-e67d-4155-b31d-4b7330fcd2d6} (Adware.PurityScan) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Authentication Packages (Trojan.Vundo) -> Data: c:\windows\system32\fccbaasr -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.Agent) -> Data: c:\windows\system32\iftuyszv.exe -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\Authentication Packages (Trojan.Vundo) -> Data: c:\windows\system32\fccbaasr -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Hijack.UserInit) -> Bad: (C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\iftuyszv.exe,) Good: (userinit.exe) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System\DisableTaskMgr (Hijack.TaskManager) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\Outerinfo (Adware.Outerinfo) -> Quarantined and deleted successfully.
C:\Program Files\Outerinfo\FF (Adware.Outerinfo) -> Quarantined and deleted successfully.
C:\Program Files\Outerinfo\FF\components (Adware.Outerinfo) -> Quarantined and deleted successfully.
C:\Program Files\Network Monitor (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Programs\AntiSpywareMaster (Rogue.AntiSpywareMaster) -> Quarantined and deleted successfully.
C:\Program Files\AntiSpywareMaster (Rogue.AntiSpywareMaster) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\NetMon (Trojan.NetMon) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\SYSTEM32\fccbaAsR.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\SYSTEM32\RsAabccf.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\RsAabccf.ini2 (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\jrpdikrx.dll (Trojan.Vundo) -> Delete on reboot.
C:\WINDOWS\SYSTEM32\xrkidprj.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\QmVhIE9saXZpZXJp\asappsrv.dll (AdWare.CommAd) -> Delete on reboot.
C:\WINDOWS\QmVhIE9saXZpZXJp\command.exe (AdWare.CommAd) -> Delete on reboot.
C:\WINDOWS\444.470 (Trojan.DownLoader) -> Quarantined and deleted successfully.
C:\Program Files\Network Monitor\netmon.exe (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\portsv.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\mrofinu572.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Program Files\AntiSpywareMaster\asm.exe (Rogue.AntiSpyMaster) -> Quarantined and deleted successfully.
C:\Documents and Settings\Bea Olivieri\My Documents\??stem32\wowexec.exe (Adware.PurityScan) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\zgw.dll (Adware.ClickSpring) -> Delete on reboot.
C:\WINDOWS\mrofinu1000106.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\mrofinu572.exe.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Program Files\Common Files\Yazzle1281OinAdmin.exe (Adware.PurityScan) -> Quarantined and deleted successfully.
C:\Program Files\Common Files\Yazzle1281OinUninstaller.exe (Adware.PurityScan) -> Quarantined and deleted successfully.
C:\Program Files\Outerinfo\FF\chrome.manifest (Adware.Outerinfo) -> Quarantined and deleted successfully.
C:\Program Files\Outerinfo\FF\install.rdf (Adware.Outerinfo) -> Quarantined and deleted successfully.
C:\Program Files\Outerinfo\FF\components\FF.dll (Adware.Outerinfo) -> Quarantined and deleted successfully.
C:\Program Files\Outerinfo\FF\components\OuterinfoAds.xpt (Adware.Outerinfo) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Programs\AntiSpywareMaster\AntiSpywareMaster.lnk (Rogue.AntiSpywareMaster) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Programs\AntiSpywareMaster\Uninstall AntiSpywareMaster.lnk (Rogue.AntiSpywareMaster) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\NetMon\domains.txt (Trojan.NetMon) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\NetMon\log.txt (Trojan.NetMon) -> Quarantined and deleted successfully.
C:\WINDOWS\explore.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\iexplorer.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\x.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\y.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\xxxvideo.hta (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\lfn.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\default.htm (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\svchost32.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\loader.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\internet.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\iftuyszv.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\accesss.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\astctl32.ocx (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\avpcc.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\clrssn.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\cpan.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\ctfmon32.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\ctrlpan.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\directx32.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\dnsrelay.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\editpad.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\explorer32.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\funniest.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\funny.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\gfmnaaa.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\helpcvs.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\iedll.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\inetinf.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\msconfd.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\msspi.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\mssys.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\msupdate.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\mswsc10.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\mswsc20.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\mtwirl32.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\notepad32.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\olehelp.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\qttasks.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\quicken.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\rundll16.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\Documents and Settings\Bea Olivieri\Application Data\Microsoft\Internet Explorer\Quick Launch\AntiSpywareMaster.lnk (Rogue.AntiSpywareMaster) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\pac.txt (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\rundll32.vbe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\searchword.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\sistem.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\svcinit.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\systeem.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\systemcritical.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\time.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\users32.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\waol.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\win32e.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\win64.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\winajbm.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\window.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\winmgnt.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\xplugin.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\atmtd.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\atmtd.dll._ (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\nnnnLbCt.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\clkcnt.txt (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\uninstall_nmon.vbs (Malware.Trace) -> Quarantined and deleted successfully.
C:\Documents and Settings\Bea Olivieri\Desktop\AntiSpywareMaster.lnk (Rogue.AntiSpywareMaster) -> Quarantined and deleted successfully.


From SuperAntiSpyware: SALog1.txt and SAlog2.txt

SALog2.txt is because I neglected to make sure it had the updated definitions before I ran it, so I ran it again first thing the next morning.

Step 2: ActiveScan.txt from Panda ActiveScan

Panda said it could remove 2 of the threats, so I let it do that. I am not sure which ones those were.

After this, I went and got SP3 from Win update, and then thought I was fixed. So I retrieved the suggested Spyware tools, plus ZoneAlarm, plus Avast. The Spyware and Avast tools between them removed some additional problem items. I don't have those logs, but most of them seemed to be adware. But using the computer the last day or so, it is terribly slow. So I ran the following two logs:

Step 5: HijackThis
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:59:58 PM, on 6/17/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\AOL\Loader\aolload.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\AOL\1195493190\ee\aolsoftware.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.8.0\ViewBarBHO.dll
O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.8.0\IEViewBar.dll
O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1195493190\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [Guolfgzu] "C:\Program Files\W?nSxS\??ool32.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 5.0\resources\en-US\local\search.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoft...s/as2stubie.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {51045741-8C4E-4EAC-8F03-08E43A6FBB29} - http://c.ancestry.co...yFamilyTree.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Plug and Play (RPC) (PlugPlayRPC) - Unknown owner - C:\WINDOWS\portsv.exe (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 10967 bytes

And: Uninstall list from Hijack this: uninstall_list.txt

Thanks.

Attached Files


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#2
fenzodahl512

fenzodahl512

  • Malware Removal
  • 9,863 posts
Hello, my name is fenzodahl512 and welcome to Geekstogo.. Please do the following...


Please download Deckard's System Scanner (DSS) from HERE or HERE and save it to your Desktop.
  • Close all other windows before proceeding.
  • Double-click on dss.exe and follow the prompts.
  • Please let your firewall allow the scanning/downloading process.
  • When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.




Regards
fenzodahl512
  • 0

#3
BeaM

BeaM

    Member

  • Topic Starter
  • Member
  • PipPip
  • 17 posts
fenzodahl512,
I downloaded the dss tool, closed out of everything else and ran it. But it said it couldn't complete due to an error. It got to the 'Clean Temporary Files' part, and then wanted to send the error report to Microsoft. I am not sure what to do next.

Thanks,

BeaM
  • 0

#4
fenzodahl512

fenzodahl512

  • Malware Removal
  • 9,863 posts
Hello, thanks for the feedback.. Lets do the following...

Please download CCleaner and save it to your Desktop.
  • Run the installer, and uncheck the option to install Yahoo Toolbar (unless you want Yahoo Toolbar).
  • Once installed, run CCleaner, click the Windows [tab]
  • The following should be selected by default, if not, please select:
    Posted Image
  • Next: click Options click the Settings tab
  • Uncheck: "Only delete files older than 48 hrs.", click Ok
  • Then click Run Cleaner (bottom right).. Let it scan until finish. After that click Exit




NEXT


Please visit below webpage for instructions for downloading and running ComboFix

http://www.bleepingc...to-use-combofix

This includes installing the Windows XP Recovery Console in case you have not installed it yet.

For more information on the Windows XP Recovery Console read http://support.microsoft.com/kb/314058.

Once you install the Recovery Console, when you reboot your computer, you'll see the option for the Recovery Console now as well. DO NOT select Recovery Console as we don't need it. By default, your main OS is selected there. The screen stays for 2 seconds and then it proceeds to load Windows. That is normal.

Post the log from ComboFix (located in C:\combofix.txt) when you've accomplished that, along with a new HijackThis log.




Regards
fenzodahl512
  • 0

#5
BeaM

BeaM

    Member

  • Topic Starter
  • Member
  • PipPip
  • 17 posts
The ComboFix log:
ComboFix 08-06-20.4 - Bea Olivieri 2008-06-21 8:57:48.1 - NTFSx86
Running from: C:\Documents and Settings\Bea Olivieri\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Bea Olivieri\Desktop\WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\Bea Olivieri\My Documents\STEM32~1
C:\Documents and Settings\Bea Olivieri\My Documents\STEM32~1\??stem32\
C:\Program Files\wnsxs~1
C:\Temp\1cb
C:\Temp\1cb\syscheck.log
C:\WINDOWS\Downloaded Program Files\setup.inf
C:\WINDOWS\mainms.vpi
C:\WINDOWS\megavid.cdt
C:\WINDOWS\muotr.so
C:\WINDOWS\system32\drivers\fad.sys
C:\WINDOWS\system32\hljwugsf.bin
C:\WINDOWS\system32\jrpdikrx.dll
C:\WINDOWS\system32\MSINET.oca
C:\WINDOWS\system32\zgw.dll

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_MSSECURITY1.209.4
-------\Legacy_TNIDRIVER
-------\Service_TnIDriver


((((((((((((((((((((((((( Files Created from 2008-05-21 to 2008-06-21 )))))))))))))))))))))))))))))))
.

2008-06-21 08:32 . 2008-06-21 08:32 <DIR> d-------- C:\Program Files\CCleaner
2008-06-21 08:02 . 2008-06-21 08:02 <DIR> d-------- C:\Deckard
2008-06-17 13:56 . 2008-06-17 13:56 <DIR> d-------- C:\Program Files\Trend Micro
2008-06-16 20:11 . 2008-06-16 20:11 <DIR> d-------- C:\Program Files\Alwil Software
2008-06-16 19:49 . 2008-06-20 20:46 <DIR> d-------- C:\Program Files\SpywareGuard
2008-06-16 19:18 . 2008-06-21 09:18 1,263,648 --ahs---- C:\WINDOWS\SYSTEM32\DRIVERS\fidbox.dat
2008-06-16 19:18 . 2008-06-21 09:06 15,812 --ahs---- C:\WINDOWS\SYSTEM32\DRIVERS\fidbox.idx
2008-06-16 18:57 . 2008-06-16 18:57 <DIR> d-------- C:\Program Files\ZoneAlarmSB
2008-06-16 18:42 . 2008-06-16 18:42 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\MailFrontier
2008-06-16 18:41 . 2008-03-13 23:11 75,248 --a------ C:\WINDOWS\zllsputility.exe
2008-06-16 18:41 . 2004-04-27 04:40 11,264 --a------ C:\WINDOWS\SYSTEM32\SpOrder.dll
2008-06-16 18:24 . 2008-03-13 23:11 1,086,952 --a------ C:\WINDOWS\SYSTEM32\zpeng24.dll
2008-06-16 16:55 . 2008-06-16 16:55 <DIR> d-------- C:\Program Files\Spybot - Search & Destroy
2008-06-16 16:55 . 2008-06-16 17:50 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-06-16 12:11 . 2008-06-16 18:57 4,212 ---h----- C:\WINDOWS\SYSTEM32\zllictbl.dat
2008-06-16 12:10 . 2008-06-16 19:18 <DIR> d-------- C:\WINDOWS\SYSTEM32\ZoneLabs
2008-06-16 12:10 . 2008-06-16 12:10 <DIR> d-------- C:\Program Files\Zone Labs
2008-06-16 12:10 . 2008-06-21 08:13 352,917 --ah----- C:\WINDOWS\SYSTEM32\vsconfig.xml
2008-06-16 12:09 . 2008-06-21 08:50 <DIR> d-------- C:\WINDOWS\Internet Logs
2008-06-16 12:03 . 2008-06-17 14:35 <DIR> d-------- C:\Program Files\SpywareBlaster
2008-06-16 12:03 . 2008-06-17 14:35 <DIR> d-a------ C:\Documents and Settings\All Users\Application Data\TEMP
2008-06-16 11:03 . 2008-06-16 11:03 <DIR> d-------- C:\WINDOWS\SYSTEM32\scripting
2008-06-16 11:03 . 2008-06-16 11:03 <DIR> d-------- C:\WINDOWS\SYSTEM32\en
2008-06-16 11:03 . 2008-06-16 11:03 <DIR> d-------- C:\WINDOWS\l2schemas
2008-06-16 10:37 . 2008-04-13 17:12 712,704 --------- C:\WINDOWS\SYSTEM32\windowscodecs.dll
2008-06-16 10:37 . 2008-04-13 17:12 346,112 --------- C:\WINDOWS\SYSTEM32\windowscodecsext.dll
2008-06-16 10:37 . 2008-04-13 17:12 276,992 --------- C:\WINDOWS\SYSTEM32\wmphoto.dll
2008-06-16 10:37 . 2008-04-13 17:12 69,120 --------- C:\WINDOWS\SYSTEM32\wlanapi.dll
2008-06-16 10:37 . 2008-04-13 17:12 53,248 --------- C:\WINDOWS\SYSTEM32\tsgqec.dll
2008-06-16 10:37 . 2008-04-13 17:12 50,688 --------- C:\WINDOWS\SYSTEM32\tspkg.dll
2008-06-16 10:35 . 2008-04-13 17:11 397,312 --------- C:\WINDOWS\SYSTEM32\mmcex.dll
2008-06-16 10:34 . 2008-04-13 17:11 650,752 --------- C:\WINDOWS\SYSTEM32\dot3ui.dll
2008-06-16 06:44 . 2008-06-16 06:45 <DIR> d-------- C:\Program Files\Panda Security
2008-06-15 21:29 . 2008-06-15 21:29 4,286 --a------ C:\WINDOWS\SYSTEM32\Jamster.ico
2008-06-15 21:19 . 2008-06-15 21:19 9,662 --a------ C:\WINDOWS\SYSTEM32\ZoneAlarmIconUS.ico
2008-06-15 20:25 . 2008-06-15 22:10 <DIR> d-------- C:\Program Files\SUPERAntiSpyware
2008-06-15 20:25 . 2008-06-15 20:25 <DIR> d-------- C:\Documents and Settings\Bea Olivieri\Application Data\SUPERAntiSpyware.com
2008-06-15 20:25 . 2008-06-15 20:25 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2008-06-15 20:24 . 2008-06-15 20:24 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-06-15 20:00 . 2008-06-15 20:00 <DIR> d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-06-15 20:00 . 2008-06-15 20:00 <DIR> d-------- C:\Documents and Settings\Bea Olivieri\Application Data\Malwarebytes
2008-06-15 20:00 . 2008-06-15 20:00 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-06-15 20:00 . 2008-06-10 19:02 34,296 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\mbamcatchme.sys
2008-06-15 20:00 . 2008-06-10 19:02 15,864 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\mbam.sys
2008-06-15 19:59 . 2008-06-15 19:59 <DIR> d-------- C:\Program Files\Common Files\Download Manager
2008-06-15 18:56 . 2008-06-15 19:38 <DIR> d-------- C:\WINDOWS\SYSTEM32\3697
2008-06-15 18:50 . 2008-06-15 18:50 <DIR> d-------- C:\VundoFix Backups
2008-06-15 16:43 . 2008-06-15 20:14 1,773 --ahs---- C:\WINDOWS\SYSTEM32\RsAabccf.ini
2008-06-15 16:38 . 2008-06-15 22:01 <DIR> d--hs---- C:\WINDOWS\QmVhIE9saXZpZXJp
2008-06-15 16:37 . 2008-06-15 16:37 <DIR> d-------- C:\WINDOWS\SYSTEM32\pb109
2008-06-15 16:37 . 2008-06-15 16:37 <DIR> d-------- C:\WINDOWS\SYSTEM32\netrax01
2008-06-15 16:37 . 2008-06-16 06:34 <DIR> d-------- C:\WINDOWS\SYSTEM32\dgi
2008-06-15 16:37 . 2008-06-15 21:58 <DIR> d-------- C:\WINDOWS\SYSTEM32\3039a
2008-06-15 16:37 . 2008-06-15 16:37 <DIR> d-------- C:\Temp\itmp4
2008-06-15 16:37 . 2008-06-15 16:37 25,600 --a------ C:\WINDOWS\SYSTEM32\efcDUoME.dll.vir
2008-06-12 14:37 . 2008-06-13 04:05 272,128 --------- C:\WINDOWS\SYSTEM32\DLLCACHE\bthport.sys
2008-06-12 14:37 . 2008-05-08 07:02 203,136 --------- C:\WINDOWS\SYSTEM32\DLLCACHE\rmcast.sys
2008-06-07 19:13 . 2008-06-07 19:13 32,768 --a------ C:\WINDOWS\SYSTEM32\netrax01\netrax011065.exe

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-06-13 11:05 272,128 ----a-w C:\WINDOWS\system32\drivers\bthport.sys
2008-05-08 14:02 203,136 ----a-w C:\WINDOWS\system32\drivers\rmcast.sys
2008-05-07 05:12 1,288,192 ----a-w C:\WINDOWS\SYSTEM32\quartz.dll
2008-05-07 05:12 1,288,192 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\quartz.dll
2008-04-24 05:16 3,591,680 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\mshtml.dll
2008-04-22 07:40 625,664 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\iexplore.exe
2008-04-22 07:39 70,656 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\ie4uinit.exe
2008-04-22 07:39 13,824 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\ieudinit.exe
2008-04-20 05:07 161,792 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\ieakui.dll
2008-04-14 12:42 985,088 ----a-w C:\WINDOWS\SYSTEM32\setupapi.dll
2008-04-14 12:42 11,264 ----a-w C:\WINDOWS\SYSTEM32\spnpinst.exe
2008-04-14 12:41 423,936 ----a-w C:\WINDOWS\SYSTEM32\licdll.dll
2008-04-14 00:25 1,804 ----a-w C:\WINDOWS\SYSTEM32\dcache.bin
2008-04-14 00:16 329,728 ----a-w C:\WINDOWS\SYSTEM32\netsetup.exe
2008-04-14 00:13 92,424 ----a-w C:\WINDOWS\SYSTEM32\rdpdd.dll
2008-04-14 00:13 87,176 ----a-w C:\WINDOWS\SYSTEM32\rdpwsx.dll
2008-04-14 00:13 299,520 ----a-w C:\WINDOWS\SYSTEM32\drmclien.dll
2008-04-14 00:13 12,168 ----a-w C:\WINDOWS\SYSTEM32\tsddd.dll
2008-04-14 00:11 997,376 ----a-w C:\WINDOWS\SYSTEM32\msgina.dll
2008-04-14 00:10 53,279 ----a-w C:\WINDOWS\SYSTEM32\odbcji32.dll
2008-04-14 00:10 4,126 ----a-w C:\WINDOWS\SYSTEM32\msdxmlc.dll
2008-04-14 00:10 3,584 ----a-w C:\WINDOWS\SYSTEM32\msafd.dll
2008-04-13 21:00 103,424 ----a-w C:\WINDOWS\SYSTEM32\dpcdll.dll
2008-04-13 19:30 1,845,632 ----a-w C:\WINDOWS\SYSTEM32\win32k.sys
2008-04-13 19:27 2,188,928 ----a-w C:\WINDOWS\SYSTEM32\ntoskrnl.exe
2008-04-13 18:44 17,664 ----a-w C:\WINDOWS\SYSTEM32\watchdog.sys
2008-04-13 18:35 24,064 ----a-w C:\WINDOWS\SYSTEM32\pidgen.dll
2008-04-13 18:31 7,424 ----a-w C:\WINDOWS\SYSTEM32\kd1394.dll
2008-04-13 18:31 2,065,792 ----a-w C:\WINDOWS\SYSTEM32\ntkrnlpa.exe
2008-04-13 18:30 61,440 ----a-w C:\WINDOWS\SYSTEM32\msvcrt40.dll
2008-04-13 18:14 76,800 ------w C:\WINDOWS\SYSTEM32\msshavmsg.dll
2008-04-13 17:39 438,784 ----a-w C:\WINDOWS\SYSTEM32\xpob2res.dll
2008-04-13 17:39 2,897,920 ----a-w C:\WINDOWS\SYSTEM32\xpsp2res.dll
2008-04-13 17:39 187,392 ----a-w C:\WINDOWS\SYSTEM32\xpsp1res.dll
2008-04-13 17:37 208,384 ----a-w C:\WINDOWS\SYSTEM32\rsaenh.dll
2008-04-13 17:37 138,752 ----a-w C:\WINDOWS\SYSTEM32\dssenh.dll
2008-04-13 17:27 79,872 ------w C:\WINDOWS\SYSTEM32\msxml6r.dll
2008-04-13 17:27 79,872 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\msxml6r.dll
2008-04-13 17:26 94,208 ----a-w C:\WINDOWS\SYSTEM32\odbcint.dll
2008-04-13 17:26 12,288 ----a-w C:\WINDOWS\SYSTEM32\odbcp32r.dll
2008-04-13 17:26 12,288 ----a-w C:\WINDOWS\SYSTEM32\mscpx32r.dll
2008-04-13 17:24 20,480 ----a-w C:\WINDOWS\SYSTEM32\msorc32r.dll
2008-04-13 17:21 733,696 ----a-w C:\WINDOWS\SYSTEM32\qedwipes.dll
2008-04-13 17:09 4,096 ----a-w C:\WINDOWS\SYSTEM32\dsprpres.dll
2008-04-13 17:03 63,488 ----a-w C:\WINDOWS\SYSTEM32\browselc.dll
2008-04-13 17:03 549,376 ----a-w C:\WINDOWS\SYSTEM32\shdoclc.dll
2008-04-13 16:48 1,647,616 ----a-w C:\WINDOWS\SYSTEM32\winbrand.dll
2008-04-13 16:45 216,064 ----a-w C:\WINDOWS\SYSTEM32\moricons.dll
2008-04-13 16:23 48,128 ----a-w C:\WINDOWS\SYSTEM32\msprivs.dll
2008-04-13 16:22 48,128 ----a-w C:\WINDOWS\SYSTEM32\inetres.dll
2008-04-13 15:39 884,736 ----a-w C:\WINDOWS\SYSTEM32\msimsg.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sonic RecordNow!"="" []
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 11:09 460784]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2008-04-13 17:12 15360]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2007-11-15 10:23 202544]
"Guolfgzu"="C:\Program Files\W?nSxS\??ool32.exe" [ ]
"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2008-06-15 22:10 1506544]
"SpybotSD TeaTimer"="C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" [2008-01-28 11:43 2097488]
"AOL Fast Start"="C:\Program Files\AOL 9.1\AOL.EXE" [2007-10-27 10:44 50528]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [2005-10-19 08:59 155648]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2005-10-19 08:59 126976]
"BCMSMMSG"="BCMSMMSG.exe" [2003-08-29 04:59 122880 C:\WINDOWS\BCMSMMSG.exe]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2003-08-06 00:04 114741]
"DVDSentry"="C:\WINDOWS\System32\DSentry.exe" [2003-08-13 09:27 28672]
"PCMService"="C:\Program Files\Dell\Media Experience\PCMService.exe" [2003-08-26 18:47 204800]
"diagent"="C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" [2002-04-03 00:01 135264]
"UpdReg"="C:\WINDOWS\UpdReg.EXE" [2000-05-11 00:00 90112]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2003-12-29 13:35 77824]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2003-12-29 13:36 151597]
"mmtask"="c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe" [2003-10-06 09:05 53248]
"UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-08-19 01:01 110592]
"Microsoft Works Update Detection"="C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe" [2002-07-16 06:21 28672]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2005-02-16 23:11 49152]
"BJCFD"="C:\Program Files\BroadJump\Client Foundation\CFD.exe" [ ]
"HostManager"="C:\Program Files\Common Files\AOL\1195493190\ee\AOLSoftware.exe" [2007-05-25 10:16 42032]
"UserFaultCheck"="C:\WINDOWS\system32\dumprep 0 -u" [ ]
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 10:24 16384]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 22:16 39792]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2007-11-15 10:23 202544]
"ZoneAlarm Client"="C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" [2008-03-13 23:11 919016]

C:\Documents and Settings\Bea Olivieri\Start Menu\Programs\Startup\
SpywareGuard.lnk - C:\Program Files\SpywareGuard\sgmain.exe [2003-08-29 19:05:35 360448]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2004-11-04 19:28:24 258048]
HP Image Zone Fast Start.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe [2004-11-04 19:50:52 53248]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2001-02-13 00:01:04 83360]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [2008-06-15 22:10 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL 2008-06-15 22:10 294912 C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"msacm.ctmp3"= C:\WINDOWS\System32\ctmp3.acm

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ZoneLabsFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\America Online 9.0\\waol.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=
"C:\\Program Files\\Common Files\\AOL\\1195493190\\ee\\aolsoftware.exe"=
"C:\\Program Files\\Common Files\\AOL\\TopSpeed\\3.0\\aoltpsd3.exe"=
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"C:\\Program Files\\Common Files\\AOL\\System Information\\sinf.exe"=
"C:\\Program Files\\AOL 9.1\\waol.exe"=

R1 aswSP;avast! Self Protection;C:\WINDOWS\system32\drivers\aswSP.sys [2008-05-15 16:20]
R2 aswFsBlk;aswFsBlk;C:\WINDOWS\system32\DRIVERS\aswFsBlk.sys [2008-05-15 16:16]
R2 sprtsvc_dellsupportcenter;SupportSoft Sprocket Service (dellsupportcenter);C:\Program Files\Dell Support Center\bin\sprtsvc.exe [2007-11-15 10:23]
R2 Viewpoint Manager Service;Viewpoint Manager Service;"C:\Program Files\Viewpoint\Common\ViewpointService.exe" [2007-01-04 14:38]
S2 PlugPlayRPC;Plug and Play (RPC);C:\WINDOWS\portsv.exe service []

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{c1afad00-97a4-11dc-b319-00038a000015}]
\Shell\AutoRun\command - G:\MXPConnector.exe

*Newly Created Service* - ATWPKT2
.
**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-06-21 09:09:36
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
C:\WINDOWS\SYSTEM32\CTsvcCDA.EXE
C:\WINDOWS\SYSTEM32\HPZipm12.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\SYSTEM32\MsPMSPSv.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\AOL 9.1\waol.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\Program Files\AOL 9.1\shellmon.exe
.
**************************************************************************
.
Completion time: 2008-06-21 9:41:49 - machine was rebooted
ComboFix-quarantined-files.txt 2008-06-21 16:41:20

Pre-Run: 27,631,452,160 bytes free
Post-Run: 27,528,978,432 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn
C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

256 --- E O F --- 2008-06-21 04:43:00


The HijackThis Log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:44:16 AM, on 6/21/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\AOL\1195493190\ee\AOLSoftware.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\AOL 9.1\waol.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\Program Files\AOL 9.1\shellmon.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.8.0\ViewBarBHO.dll
O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.8.0\IEViewBar.dll
O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1195493190\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [Guolfgzu] "C:\Program Files\W?nSxS\??ool32.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.1\AOL.EXE" -b
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 5.0\resources\en-US\local\search.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoft...s/as2stubie.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {51045741-8C4E-4EAC-8F03-08E43A6FBB29} - http://c.ancestry.co...yFamilyTree.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Plug and Play (RPC) (PlugPlayRPC) - Unknown owner - C:\WINDOWS\portsv.exe (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 10560 bytes


Thanks!
  • 0

#6
fenzodahl512

fenzodahl512

  • Malware Removal
  • 9,863 posts
1. Please open Notepad
  • Click Start, then Run
  • Type notepad.exe in the Run Box.

2. Now copy/paste the entire content of the codebox below into the Notepad window:

Driver::
PlugPlayRPC

File::
C:\WINDOWS\SYSTEM32\efcDUoME.dll.vir
C:\WINDOWS\SYSTEM32\RsAabccf.ini

Folder::
C:\WINDOWS\SYSTEM32\netrax01
C:\WINDOWS\QmVhIE9saXZpZXJp
C:\VundoFix Backups

Registry::
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Guolfgzu"=-

DirLook::
C:\WINDOWS\SYSTEM32\3697
C:\Temp\itmp4
C:\WINDOWS\SYSTEM32\3039a
C:\WINDOWS\SYSTEM32\dgi
C:\WINDOWS\SYSTEM32\pb109

3. Save the above as CFScript.txt

4. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

Posted Image


5. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:
  • Combofix.txt
  • A new HijackThis log.

  • 0

#7
BeaM

BeaM

    Member

  • Topic Starter
  • Member
  • PipPip
  • 17 posts
Hi fenzodahl512,
Sorry it's taken so long to reply. I've had to head back to my home, and it's taken all day to direct my mom through your next steps. I think we finally got through them though.

Here are the logs:

ComboFix:
ComboFix 08-06-20.4 - Bea Olivieri 2008-06-22 14:54:18.3 - NTFSx86
Running from: C:\Documents and Settings\Bea Olivieri\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Bea Olivieri\Desktop\CFScript.txt
* Created a new restore point

FILE ::
C:\WINDOWS\SYSTEM32\efcDUoME.dll.vir
C:\WINDOWS\SYSTEM32\RsAabccf.ini
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
---- Previous Run -------
.
C:\VundoFix Backups
C:\WINDOWS\QmVhIE9saXZpZXJp
C:\WINDOWS\SYSTEM32\efcDUoME.dll.vir
C:\WINDOWS\SYSTEM32\netrax01
C:\WINDOWS\SYSTEM32\netrax01\netrax011065.exe
C:\WINDOWS\SYSTEM32\RsAabccf.ini

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_PLUGPLAYRPC
-------\Service_PlugPlayRPC


((((((((((((((((((((((((( Files Created from 2008-05-22 to 2008-06-22 )))))))))))))))))))))))))))))))
.

2008-06-21 08:32 . 2008-06-21 08:32 <DIR> d-------- C:\Program Files\CCleaner
2008-06-21 08:02 . 2008-06-21 08:02 <DIR> d-------- C:\Deckard
2008-06-17 13:56 . 2008-06-17 13:56 <DIR> d-------- C:\Program Files\Trend Micro
2008-06-16 20:11 . 2008-06-16 20:11 <DIR> d-------- C:\Program Files\Alwil Software
2008-06-16 19:49 . 2008-06-20 20:46 <DIR> d-------- C:\Program Files\SpywareGuard
2008-06-16 19:18 . 2008-06-22 15:10 1,384,480 --ahs---- C:\WINDOWS\SYSTEM32\DRIVERS\fidbox.dat
2008-06-16 19:18 . 2008-06-22 15:03 17,252 --ahs---- C:\WINDOWS\SYSTEM32\DRIVERS\fidbox.idx
2008-06-16 18:57 . 2008-06-16 18:57 <DIR> d-------- C:\Program Files\ZoneAlarmSB
2008-06-16 18:42 . 2008-06-16 18:42 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\MailFrontier
2008-06-16 18:41 . 2008-03-13 23:11 75,248 --a------ C:\WINDOWS\zllsputility.exe
2008-06-16 18:41 . 2004-04-27 04:40 11,264 --a------ C:\WINDOWS\SYSTEM32\SpOrder.dll
2008-06-16 18:24 . 2008-03-13 23:11 1,086,952 --a------ C:\WINDOWS\SYSTEM32\zpeng24.dll
2008-06-16 16:55 . 2008-06-16 16:55 <DIR> d-------- C:\Program Files\Spybot - Search & Destroy
2008-06-16 16:55 . 2008-06-16 17:50 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-06-16 12:11 . 2008-06-16 18:57 4,212 ---h----- C:\WINDOWS\SYSTEM32\zllictbl.dat
2008-06-16 12:10 . 2008-06-16 19:18 <DIR> d-------- C:\WINDOWS\SYSTEM32\ZoneLabs
2008-06-16 12:10 . 2008-06-16 12:10 <DIR> d-------- C:\Program Files\Zone Labs
2008-06-16 12:10 . 2008-06-22 13:45 352,917 --ah----- C:\WINDOWS\SYSTEM32\vsconfig.xml
2008-06-16 12:09 . 2008-06-22 15:03 <DIR> d-------- C:\WINDOWS\Internet Logs
2008-06-16 12:03 . 2008-06-17 14:35 <DIR> d-------- C:\Program Files\SpywareBlaster
2008-06-16 12:03 . 2008-06-17 14:35 <DIR> d-a------ C:\Documents and Settings\All Users\Application Data\TEMP
2008-06-16 11:03 . 2008-06-16 11:03 <DIR> d-------- C:\WINDOWS\SYSTEM32\scripting
2008-06-16 11:03 . 2008-06-16 11:03 <DIR> d-------- C:\WINDOWS\SYSTEM32\en
2008-06-16 11:03 . 2008-06-16 11:03 <DIR> d-------- C:\WINDOWS\l2schemas
2008-06-16 10:37 . 2008-04-13 17:12 712,704 --------- C:\WINDOWS\SYSTEM32\windowscodecs.dll
2008-06-16 10:37 . 2008-04-13 17:12 346,112 --------- C:\WINDOWS\SYSTEM32\windowscodecsext.dll
2008-06-16 10:37 . 2008-04-13 17:12 276,992 --------- C:\WINDOWS\SYSTEM32\wmphoto.dll
2008-06-16 10:37 . 2008-04-13 17:12 69,120 --------- C:\WINDOWS\SYSTEM32\wlanapi.dll
2008-06-16 10:37 . 2008-04-13 17:12 53,248 --------- C:\WINDOWS\SYSTEM32\tsgqec.dll
2008-06-16 10:37 . 2008-04-13 17:12 50,688 --------- C:\WINDOWS\SYSTEM32\tspkg.dll
2008-06-16 10:35 . 2008-04-13 17:11 397,312 --------- C:\WINDOWS\SYSTEM32\mmcex.dll
2008-06-16 10:34 . 2008-04-13 17:11 650,752 --------- C:\WINDOWS\SYSTEM32\dot3ui.dll
2008-06-16 06:44 . 2008-06-16 06:45 <DIR> d-------- C:\Program Files\Panda Security
2008-06-15 21:29 . 2008-06-15 21:29 4,286 --a------ C:\WINDOWS\SYSTEM32\Jamster.ico
2008-06-15 21:19 . 2008-06-15 21:19 9,662 --a------ C:\WINDOWS\SYSTEM32\ZoneAlarmIconUS.ico
2008-06-15 20:25 . 2008-06-15 22:10 <DIR> d-------- C:\Program Files\SUPERAntiSpyware
2008-06-15 20:25 . 2008-06-15 20:25 <DIR> d-------- C:\Documents and Settings\Bea Olivieri\Application Data\SUPERAntiSpyware.com
2008-06-15 20:25 . 2008-06-15 20:25 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2008-06-15 20:24 . 2008-06-15 20:24 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-06-15 20:00 . 2008-06-15 20:00 <DIR> d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-06-15 20:00 . 2008-06-15 20:00 <DIR> d-------- C:\Documents and Settings\Bea Olivieri\Application Data\Malwarebytes
2008-06-15 20:00 . 2008-06-15 20:00 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-06-15 20:00 . 2008-06-10 19:02 34,296 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\mbamcatchme.sys
2008-06-15 20:00 . 2008-06-10 19:02 15,864 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\mbam.sys
2008-06-15 19:59 . 2008-06-15 19:59 <DIR> d-------- C:\Program Files\Common Files\Download Manager
2008-06-15 18:56 . 2008-06-15 19:38 <DIR> d-------- C:\WINDOWS\SYSTEM32\3697
2008-06-15 16:37 . 2008-06-15 16:37 <DIR> d-------- C:\WINDOWS\SYSTEM32\pb109
2008-06-15 16:37 . 2008-06-16 06:34 <DIR> d-------- C:\WINDOWS\SYSTEM32\dgi
2008-06-15 16:37 . 2008-06-15 21:58 <DIR> d-------- C:\WINDOWS\SYSTEM32\3039a
2008-06-15 16:37 . 2008-06-15 16:37 <DIR> d-------- C:\Temp\itmp4
2008-06-12 14:37 . 2008-06-13 04:05 272,128 --------- C:\WINDOWS\SYSTEM32\DLLCACHE\bthport.sys
2008-06-12 14:37 . 2008-05-08 07:02 203,136 --------- C:\WINDOWS\SYSTEM32\DLLCACHE\rmcast.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-06-21 18:13 1,594,880 ----a-w C:\WINDOWS\Internet Logs\xDB33.tmp
2008-06-21 18:13 1,431,040 ----a-w C:\WINDOWS\Internet Logs\xDB34.tmp
2008-06-13 11:05 272,128 ----a-w C:\WINDOWS\system32\drivers\bthport.sys
2008-05-08 14:02 203,136 ----a-w C:\WINDOWS\system32\drivers\rmcast.sys
2008-05-07 05:12 1,288,192 ----a-w C:\WINDOWS\SYSTEM32\quartz.dll
2008-05-07 05:12 1,288,192 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\quartz.dll
2008-04-24 05:16 3,591,680 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\mshtml.dll
2008-04-22 07:40 625,664 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\iexplore.exe
2008-04-22 07:39 70,656 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\ie4uinit.exe
2008-04-22 07:39 13,824 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\ieudinit.exe
2008-04-20 05:07 161,792 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\ieakui.dll
2008-04-14 12:42 985,088 ----a-w C:\WINDOWS\SYSTEM32\setupapi.dll
2008-04-14 12:42 11,264 ----a-w C:\WINDOWS\SYSTEM32\spnpinst.exe
2008-04-14 12:41 423,936 ----a-w C:\WINDOWS\SYSTEM32\licdll.dll
2008-04-14 00:25 1,804 ----a-w C:\WINDOWS\SYSTEM32\dcache.bin
2008-04-14 00:16 329,728 ----a-w C:\WINDOWS\SYSTEM32\netsetup.exe
2008-04-14 00:13 92,424 ----a-w C:\WINDOWS\SYSTEM32\rdpdd.dll
2008-04-14 00:13 87,176 ----a-w C:\WINDOWS\SYSTEM32\rdpwsx.dll
2008-04-14 00:13 299,520 ----a-w C:\WINDOWS\SYSTEM32\drmclien.dll
2008-04-14 00:13 12,168 ----a-w C:\WINDOWS\SYSTEM32\tsddd.dll
2008-04-14 00:11 997,376 ----a-w C:\WINDOWS\SYSTEM32\msgina.dll
2008-04-14 00:10 53,279 ----a-w C:\WINDOWS\SYSTEM32\odbcji32.dll
2008-04-14 00:10 4,126 ----a-w C:\WINDOWS\SYSTEM32\msdxmlc.dll
2008-04-14 00:10 3,584 ----a-w C:\WINDOWS\SYSTEM32\msafd.dll
2008-04-13 21:00 103,424 ----a-w C:\WINDOWS\SYSTEM32\dpcdll.dll
2008-04-13 19:30 1,845,632 ----a-w C:\WINDOWS\SYSTEM32\win32k.sys
2008-04-13 19:27 2,188,928 ----a-w C:\WINDOWS\SYSTEM32\ntoskrnl.exe
2008-04-13 18:44 17,664 ----a-w C:\WINDOWS\SYSTEM32\watchdog.sys
2008-04-13 18:35 24,064 ----a-w C:\WINDOWS\SYSTEM32\pidgen.dll
2008-04-13 18:31 7,424 ----a-w C:\WINDOWS\SYSTEM32\kd1394.dll
2008-04-13 18:31 2,065,792 ----a-w C:\WINDOWS\SYSTEM32\ntkrnlpa.exe
2008-04-13 18:30 61,440 ----a-w C:\WINDOWS\SYSTEM32\msvcrt40.dll
2008-04-13 18:14 76,800 ------w C:\WINDOWS\SYSTEM32\msshavmsg.dll
2008-04-13 17:39 438,784 ----a-w C:\WINDOWS\SYSTEM32\xpob2res.dll
2008-04-13 17:39 2,897,920 ----a-w C:\WINDOWS\SYSTEM32\xpsp2res.dll
2008-04-13 17:39 187,392 ----a-w C:\WINDOWS\SYSTEM32\xpsp1res.dll
2008-04-13 17:37 208,384 ----a-w C:\WINDOWS\SYSTEM32\rsaenh.dll
2008-04-13 17:37 138,752 ----a-w C:\WINDOWS\SYSTEM32\dssenh.dll
2008-04-13 17:27 79,872 ------w C:\WINDOWS\SYSTEM32\msxml6r.dll
2008-04-13 17:27 79,872 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\msxml6r.dll
2008-04-13 17:26 94,208 ----a-w C:\WINDOWS\SYSTEM32\odbcint.dll
2008-04-13 17:26 12,288 ----a-w C:\WINDOWS\SYSTEM32\odbcp32r.dll
2008-04-13 17:26 12,288 ----a-w C:\WINDOWS\SYSTEM32\mscpx32r.dll
2008-04-13 17:24 20,480 ----a-w C:\WINDOWS\SYSTEM32\msorc32r.dll
2008-04-13 17:21 733,696 ----a-w C:\WINDOWS\SYSTEM32\qedwipes.dll
2008-04-13 17:09 4,096 ----a-w C:\WINDOWS\SYSTEM32\dsprpres.dll
2008-04-13 17:03 63,488 ----a-w C:\WINDOWS\SYSTEM32\browselc.dll
2008-04-13 17:03 549,376 ----a-w C:\WINDOWS\SYSTEM32\shdoclc.dll
2008-04-13 16:48 1,647,616 ----a-w C:\WINDOWS\SYSTEM32\winbrand.dll
2008-04-13 16:45 216,064 ----a-w C:\WINDOWS\SYSTEM32\moricons.dll
2008-04-13 16:23 48,128 ----a-w C:\WINDOWS\SYSTEM32\msprivs.dll
2008-04-13 16:22 48,128 ----a-w C:\WINDOWS\SYSTEM32\inetres.dll
2008-04-13 15:39 884,736 ----a-w C:\WINDOWS\SYSTEM32\msimsg.dll
.

(((((((((((((((((((((((((((((((((((((((((((( Look )))))))))))))))))))))))))))))))))))))))))))))))))))))))))
.

---- Directory of C:\Temp\itmp4 ----

2008-06-15 16:37 1858 --a------ C:\Temp\itmp4\mkbv4i.log

---- Directory of C:\WINDOWS\SYSTEM32\3039a ----


---- Directory of C:\WINDOWS\SYSTEM32\3697 ----

2008-06-15 19:38 476 -rahs---- C:\WINDOWS\SYSTEM32\3697\~!26965p.spt

---- Directory of C:\WINDOWS\SYSTEM32\dgi ----


---- Directory of C:\WINDOWS\SYSTEM32\pb109 ----

2008-06-01 10:13 37900 --a------ C:\WINDOWS\SYSTEM32\pb109\btuxderr.exe


((((((((((((((((((((((((((((( [email protected]_ 9.40.23.18 )))))))))))))))))))))))))))))))))))))))))
.
- 2008-06-21 16:07:04 2,048 --s-a-w C:\WINDOWS\BOOTSTAT.DAT
+ 2008-06-22 22:04:04 2,048 --s-a-w C:\WINDOWS\BOOTSTAT.DAT
- 2008-06-21 16:07:23 16,384 ----atw C:\WINDOWS\Temp\Perflib_Perfdata_634.dat
+ 2008-06-22 22:04:23 16,384 ----atw C:\WINDOWS\Temp\Perflib_Perfdata_634.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sonic RecordNow!"="" []
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 11:09 460784]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2008-04-13 17:12 15360]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2007-11-15 10:23 202544]
"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2008-06-15 22:10 1506544]
"SpybotSD TeaTimer"="C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" [2008-01-28 11:43 2097488]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [2005-10-19 08:59 155648]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2005-10-19 08:59 126976]
"BCMSMMSG"="BCMSMMSG.exe" [2003-08-29 04:59 122880 C:\WINDOWS\BCMSMMSG.exe]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2003-08-06 00:04 114741]
"DVDSentry"="C:\WINDOWS\System32\DSentry.exe" [2003-08-13 09:27 28672]
"PCMService"="C:\Program Files\Dell\Media Experience\PCMService.exe" [2003-08-26 18:47 204800]
"diagent"="C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" [2002-04-03 00:01 135264]
"UpdReg"="C:\WINDOWS\UpdReg.EXE" [2000-05-11 00:00 90112]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2003-12-29 13:35 77824]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2003-12-29 13:36 151597]
"mmtask"="c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe" [2003-10-06 09:05 53248]
"UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-08-19 01:01 110592]
"Microsoft Works Update Detection"="C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe" [2002-07-16 06:21 28672]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2005-02-16 23:11 49152]
"BJCFD"="C:\Program Files\BroadJump\Client Foundation\CFD.exe" [ ]
"HostManager"="C:\Program Files\Common Files\AOL\1195493190\ee\AOLSoftware.exe" [2007-05-25 10:16 42032]
"UserFaultCheck"="C:\WINDOWS\system32\dumprep 0 -u" [ ]
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 10:24 16384]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 22:16 39792]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2007-11-15 10:23 202544]
"ZoneAlarm Client"="C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" [2008-03-13 23:11 919016]

C:\Documents and Settings\Bea Olivieri\Start Menu\Programs\Startup\
SpywareGuard.lnk - C:\Program Files\SpywareGuard\sgmain.exe [2003-08-29 19:05:35 360448]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2004-11-04 19:28:24 258048]
HP Image Zone Fast Start.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe [2004-11-04 19:50:52 53248]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2001-02-13 00:01:04 83360]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [2008-06-15 22:10 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL 2008-06-15 22:10 294912 C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"msacm.ctmp3"= C:\WINDOWS\System32\ctmp3.acm

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ZoneLabsFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\America Online 9.0\\waol.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=
"C:\\Program Files\\Common Files\\AOL\\1195493190\\ee\\aolsoftware.exe"=
"C:\\Program Files\\Common Files\\AOL\\TopSpeed\\3.0\\aoltpsd3.exe"=
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"C:\\Program Files\\Common Files\\AOL\\System Information\\sinf.exe"=
"C:\\Program Files\\AOL 9.1\\waol.exe"=

R1 aswSP;avast! Self Protection;C:\WINDOWS\system32\drivers\aswSP.sys [2008-05-15 16:20]
R2 aswFsBlk;aswFsBlk;C:\WINDOWS\system32\DRIVERS\aswFsBlk.sys [2008-05-15 16:16]
R2 sprtsvc_dellsupportcenter;SupportSoft Sprocket Service (dellsupportcenter);C:\Program Files\Dell Support Center\bin\sprtsvc.exe [2007-11-15 10:23]
R2 Viewpoint Manager Service;Viewpoint Manager Service;"C:\Program Files\Viewpoint\Common\ViewpointService.exe" [2007-01-04 14:38]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{c1afad00-97a4-11dc-b319-00038a000015}]
\Shell\AutoRun\command - G:\MXPConnector.exe

.
**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-06-22 15:05:56
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
C:\WINDOWS\SYSTEM32\CTsvcCDA.EXE
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\SYSTEM32\MsPMSPSv.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Common Files\AOL\Loader\aolload.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
.
**************************************************************************
.
Completion time: 2008-06-22 15:38:59 - machine was rebooted [Bea Olivieri]
ComboFix-quarantined-files.txt 2008-06-22 22:38:33
ComboFix2.txt 2008-06-21 16:41:54

Pre-Run: 27,298,746,368 bytes free
Post-Run: 27,277,508,608 bytes free

254 --- E O F --- 2008-06-21 04:43:00


Hijackthis:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:28:29 PM, on 6/22/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\Common Files\AOL\1195493190\ee\AOLSoftware.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Common Files\AOL\Loader\aolload.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.8.0\ViewBarBHO.dll
O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.8.0\IEViewBar.dll
O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1195493190\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 5.0\resources\en-US\local\search.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoft...s/as2stubie.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {51045741-8C4E-4EAC-8F03-08E43A6FBB29} - http://c.ancestry.co...yFamilyTree.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 10310 bytes

Thanks!
  • 0

#8
fenzodahl512

fenzodahl512

  • Malware Removal
  • 9,863 posts
1. Please open Notepad
  • Click Start, then Run
  • Type notepad.exe in the Run Box.

2. Now copy/paste the entire content of the codebox below into the Notepad window:

Folder::
C:\Temp\itmp4
C:\WINDOWS\SYSTEM32\3039a
C:\WINDOWS\SYSTEM32\dgi
C:\WINDOWS\SYSTEM32\pb109
C:\WINDOWS\SYSTEM32\3697

3. Save the above as CFScript.txt

4. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

Posted Image


5. After reboot, (in case it asks to reboot), please post the ComboFix log in your next reply..[/list]



NEXT


Please download Malwarebytes' Anti-Malware from HERE or HERE

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.



Please post the following logs in your next reply.. Post each log in separate post

1. ComboFix
2. Malwarebytes'
3. A fresh HijackThis (after Malwarebytes' step)



Regards
fenzodahl512
  • 0

#9
BeaM

BeaM

    Member

  • Topic Starter
  • Member
  • PipPip
  • 17 posts
Here is the ComboFix log. We are having trouble with Malwarebytes, so it may be a while on that one.

ComboFix 08-06-20.4 - Bea Olivieri 2008-06-25 18:50:00.4 - NTFSx86
Running from: C:\Documents and Settings\Bea Olivieri\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Bea Olivieri\Desktop\CFScript.txt
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Temp\itmp4
C:\Temp\itmp4\mkbv4i.log
C:\WINDOWS\SYSTEM32\3039a
C:\WINDOWS\SYSTEM32\3697
C:\WINDOWS\SYSTEM32\3697\~!26965p.spt
C:\WINDOWS\SYSTEM32\dgi
C:\WINDOWS\SYSTEM32\pb109
C:\WINDOWS\SYSTEM32\pb109\btuxderr.exe

.
((((((((((((((((((((((((( Files Created from 2008-05-26 to 2008-06-26 )))))))))))))))))))))))))))))))
.

2008-06-21 08:32 . 2008-06-21 08:32 <DIR> d-------- C:\Program Files\CCleaner
2008-06-21 08:02 . 2008-06-21 08:02 <DIR> d-------- C:\Deckard
2008-06-17 13:56 . 2008-06-17 13:56 <DIR> d-------- C:\Program Files\Trend Micro
2008-06-16 20:11 . 2008-06-16 20:11 <DIR> d-------- C:\Program Files\Alwil Software
2008-06-16 19:49 . 2008-06-20 20:46 <DIR> d-------- C:\Program Files\SpywareGuard
2008-06-16 19:18 . 2008-06-25 14:24 1,490,976 --ahs---- C:\WINDOWS\SYSTEM32\DRIVERS\fidbox.dat
2008-06-16 19:18 . 2008-06-22 21:17 18,092 --ahs---- C:\WINDOWS\SYSTEM32\DRIVERS\fidbox.idx
2008-06-16 18:57 . 2008-06-16 18:57 <DIR> d-------- C:\Program Files\ZoneAlarmSB
2008-06-16 18:42 . 2008-06-16 18:42 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\MailFrontier
2008-06-16 18:41 . 2008-03-13 23:11 75,248 --a------ C:\WINDOWS\zllsputility.exe
2008-06-16 18:41 . 2004-04-27 04:40 11,264 --a------ C:\WINDOWS\SYSTEM32\SpOrder.dll
2008-06-16 18:24 . 2008-03-13 23:11 1,086,952 --a------ C:\WINDOWS\SYSTEM32\zpeng24.dll
2008-06-16 16:55 . 2008-06-16 16:55 <DIR> d-------- C:\Program Files\Spybot - Search & Destroy
2008-06-16 16:55 . 2008-06-16 17:50 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-06-16 12:11 . 2008-06-16 18:57 4,212 ---h----- C:\WINDOWS\SYSTEM32\zllictbl.dat
2008-06-16 12:10 . 2008-06-16 19:18 <DIR> d-------- C:\WINDOWS\SYSTEM32\ZoneLabs
2008-06-16 12:10 . 2008-06-16 12:10 <DIR> d-------- C:\Program Files\Zone Labs
2008-06-16 12:10 . 2008-06-25 18:28 352,917 --ah----- C:\WINDOWS\SYSTEM32\vsconfig.xml
2008-06-16 12:09 . 2008-06-25 18:44 <DIR> d-------- C:\WINDOWS\Internet Logs
2008-06-16 12:03 . 2008-06-17 14:35 <DIR> d-------- C:\Program Files\SpywareBlaster
2008-06-16 12:03 . 2008-06-17 14:35 <DIR> d-a------ C:\Documents and Settings\All Users\Application Data\TEMP
2008-06-16 11:03 . 2008-06-16 11:03 <DIR> d-------- C:\WINDOWS\SYSTEM32\scripting
2008-06-16 11:03 . 2008-06-16 11:03 <DIR> d-------- C:\WINDOWS\SYSTEM32\en
2008-06-16 11:03 . 2008-06-16 11:03 <DIR> d-------- C:\WINDOWS\l2schemas
2008-06-16 10:37 . 2008-04-13 17:12 712,704 --------- C:\WINDOWS\SYSTEM32\windowscodecs.dll
2008-06-16 10:37 . 2008-04-13 17:12 346,112 --------- C:\WINDOWS\SYSTEM32\windowscodecsext.dll
2008-06-16 10:37 . 2008-04-13 17:12 276,992 --------- C:\WINDOWS\SYSTEM32\wmphoto.dll
2008-06-16 10:37 . 2008-04-13 17:12 69,120 --------- C:\WINDOWS\SYSTEM32\wlanapi.dll
2008-06-16 10:37 . 2008-04-13 17:12 53,248 --------- C:\WINDOWS\SYSTEM32\tsgqec.dll
2008-06-16 10:37 . 2008-04-13 17:12 50,688 --------- C:\WINDOWS\SYSTEM32\tspkg.dll
2008-06-16 10:35 . 2008-04-13 17:11 397,312 --------- C:\WINDOWS\SYSTEM32\mmcex.dll
2008-06-16 10:34 . 2008-04-13 17:11 650,752 --------- C:\WINDOWS\SYSTEM32\dot3ui.dll
2008-06-16 06:44 . 2008-06-16 06:45 <DIR> d-------- C:\Program Files\Panda Security
2008-06-15 21:29 . 2008-06-15 21:29 4,286 --a------ C:\WINDOWS\SYSTEM32\Jamster.ico
2008-06-15 21:19 . 2008-06-15 21:19 9,662 --a------ C:\WINDOWS\SYSTEM32\ZoneAlarmIconUS.ico
2008-06-15 20:25 . 2008-06-15 22:10 <DIR> d-------- C:\Program Files\SUPERAntiSpyware
2008-06-15 20:25 . 2008-06-15 20:25 <DIR> d-------- C:\Documents and Settings\Bea Olivieri\Application Data\SUPERAntiSpyware.com
2008-06-15 20:25 . 2008-06-15 20:25 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2008-06-15 20:24 . 2008-06-15 20:24 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-06-15 20:00 . 2008-06-15 20:00 <DIR> d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-06-15 20:00 . 2008-06-15 20:00 <DIR> d-------- C:\Documents and Settings\Bea Olivieri\Application Data\Malwarebytes
2008-06-15 20:00 . 2008-06-15 20:00 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-06-15 20:00 . 2008-06-10 19:02 34,296 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\mbamcatchme.sys
2008-06-15 20:00 . 2008-06-10 19:02 15,864 --a------ C:\WINDOWS\SYSTEM32\DRIVERS\mbam.sys
2008-06-15 19:59 . 2008-06-15 19:59 <DIR> d-------- C:\Program Files\Common Files\Download Manager
2008-06-12 14:37 . 2008-06-13 04:05 272,128 --------- C:\WINDOWS\SYSTEM32\DLLCACHE\bthport.sys
2008-06-12 14:37 . 2008-05-08 07:02 203,136 --------- C:\WINDOWS\SYSTEM32\DLLCACHE\rmcast.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-06-21 18:13 1,594,880 ----a-w C:\WINDOWS\Internet Logs\xDB33.tmp
2008-06-21 18:13 1,431,040 ----a-w C:\WINDOWS\Internet Logs\xDB34.tmp
2008-06-13 11:05 272,128 ----a-w C:\WINDOWS\system32\drivers\bthport.sys
2008-05-08 14:02 203,136 ----a-w C:\WINDOWS\system32\drivers\rmcast.sys
2008-05-07 05:12 1,288,192 ----a-w C:\WINDOWS\SYSTEM32\quartz.dll
2008-05-07 05:12 1,288,192 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\quartz.dll
2008-04-24 05:16 3,591,680 ----a-w C:\WINDOWS\SYSTEM32\DLLCACHE\mshtml.dll
2008-04-22 07:40 625,664 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\iexplore.exe
2008-04-22 07:39 70,656 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\ie4uinit.exe
2008-04-22 07:39 13,824 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\ieudinit.exe
2008-04-20 05:07 161,792 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\ieakui.dll
2008-04-14 12:42 985,088 ----a-w C:\WINDOWS\SYSTEM32\setupapi.dll
2008-04-14 12:42 11,264 ----a-w C:\WINDOWS\SYSTEM32\spnpinst.exe
2008-04-14 12:41 423,936 ----a-w C:\WINDOWS\SYSTEM32\licdll.dll
2008-04-14 00:25 1,804 ----a-w C:\WINDOWS\SYSTEM32\dcache.bin
2008-04-14 00:16 329,728 ----a-w C:\WINDOWS\SYSTEM32\netsetup.exe
2008-04-14 00:13 92,424 ----a-w C:\WINDOWS\SYSTEM32\rdpdd.dll
2008-04-14 00:13 87,176 ----a-w C:\WINDOWS\SYSTEM32\rdpwsx.dll
2008-04-14 00:13 299,520 ----a-w C:\WINDOWS\SYSTEM32\drmclien.dll
2008-04-14 00:13 12,168 ----a-w C:\WINDOWS\SYSTEM32\tsddd.dll
2008-04-14 00:11 997,376 ----a-w C:\WINDOWS\SYSTEM32\msgina.dll
2008-04-14 00:10 53,279 ----a-w C:\WINDOWS\SYSTEM32\odbcji32.dll
2008-04-14 00:10 4,126 ----a-w C:\WINDOWS\SYSTEM32\msdxmlc.dll
2008-04-14 00:10 3,584 ----a-w C:\WINDOWS\SYSTEM32\msafd.dll
2008-04-13 21:00 103,424 ----a-w C:\WINDOWS\SYSTEM32\dpcdll.dll
2008-04-13 19:30 1,845,632 ----a-w C:\WINDOWS\SYSTEM32\win32k.sys
2008-04-13 19:27 2,188,928 ----a-w C:\WINDOWS\SYSTEM32\ntoskrnl.exe
2008-04-13 18:44 17,664 ----a-w C:\WINDOWS\SYSTEM32\watchdog.sys
2008-04-13 18:35 24,064 ----a-w C:\WINDOWS\SYSTEM32\pidgen.dll
2008-04-13 18:31 7,424 ----a-w C:\WINDOWS\SYSTEM32\kd1394.dll
2008-04-13 18:31 2,065,792 ----a-w C:\WINDOWS\SYSTEM32\ntkrnlpa.exe
2008-04-13 18:30 61,440 ----a-w C:\WINDOWS\SYSTEM32\msvcrt40.dll
2008-04-13 18:14 76,800 ------w C:\WINDOWS\SYSTEM32\msshavmsg.dll
2008-04-13 17:39 438,784 ----a-w C:\WINDOWS\SYSTEM32\xpob2res.dll
2008-04-13 17:39 2,897,920 ----a-w C:\WINDOWS\SYSTEM32\xpsp2res.dll
2008-04-13 17:39 187,392 ----a-w C:\WINDOWS\SYSTEM32\xpsp1res.dll
2008-04-13 17:37 208,384 ----a-w C:\WINDOWS\SYSTEM32\rsaenh.dll
2008-04-13 17:37 138,752 ----a-w C:\WINDOWS\SYSTEM32\dssenh.dll
2008-04-13 17:27 79,872 ------w C:\WINDOWS\SYSTEM32\msxml6r.dll
2008-04-13 17:27 79,872 ------w C:\WINDOWS\SYSTEM32\DLLCACHE\msxml6r.dll
2008-04-13 17:26 94,208 ----a-w C:\WINDOWS\SYSTEM32\odbcint.dll
2008-04-13 17:26 12,288 ----a-w C:\WINDOWS\SYSTEM32\odbcp32r.dll
2008-04-13 17:26 12,288 ----a-w C:\WINDOWS\SYSTEM32\mscpx32r.dll
2008-04-13 17:24 20,480 ----a-w C:\WINDOWS\SYSTEM32\msorc32r.dll
2008-04-13 17:21 733,696 ----a-w C:\WINDOWS\SYSTEM32\qedwipes.dll
2008-04-13 17:09 4,096 ----a-w C:\WINDOWS\SYSTEM32\dsprpres.dll
2008-04-13 17:03 63,488 ----a-w C:\WINDOWS\SYSTEM32\browselc.dll
2008-04-13 17:03 549,376 ----a-w C:\WINDOWS\SYSTEM32\shdoclc.dll
2008-04-13 16:48 1,647,616 ----a-w C:\WINDOWS\SYSTEM32\winbrand.dll
2008-04-13 16:45 216,064 ----a-w C:\WINDOWS\SYSTEM32\moricons.dll
2008-04-13 16:23 48,128 ----a-w C:\WINDOWS\SYSTEM32\msprivs.dll
2008-04-13 16:22 48,128 ----a-w C:\WINDOWS\SYSTEM32\inetres.dll
2008-04-13 15:39 884,736 ----a-w C:\WINDOWS\SYSTEM32\msimsg.dll
.

((((((((((((((((((((((((((((( [email protected]_ 9.40.23.18 )))))))))))))))))))))))))))))))))))))))))
.
- 2008-06-21 16:07:04 2,048 --s-a-w C:\WINDOWS\BOOTSTAT.DAT
+ 2008-06-26 01:07:53 2,048 --s-a-w C:\WINDOWS\BOOTSTAT.DAT
+ 2008-06-26 01:08:14 16,384 ----atw C:\WINDOWS\Temp\Perflib_Perfdata_5e4.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sonic RecordNow!"="" []
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 11:09 460784]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2008-04-13 17:12 15360]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2007-11-15 10:23 202544]
"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2008-06-15 22:10 1506544]
"SpybotSD TeaTimer"="C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" [2008-01-28 11:43 2097488]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [2005-10-19 08:59 155648]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2005-10-19 08:59 126976]
"BCMSMMSG"="BCMSMMSG.exe" [2003-08-29 04:59 122880 C:\WINDOWS\BCMSMMSG.exe]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2003-08-06 00:04 114741]
"DVDSentry"="C:\WINDOWS\System32\DSentry.exe" [2003-08-13 09:27 28672]
"PCMService"="C:\Program Files\Dell\Media Experience\PCMService.exe" [2003-08-26 18:47 204800]
"diagent"="C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" [2002-04-03 00:01 135264]
"UpdReg"="C:\WINDOWS\UpdReg.EXE" [2000-05-11 00:00 90112]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2003-12-29 13:35 77824]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2003-12-29 13:36 151597]
"mmtask"="c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe" [2003-10-06 09:05 53248]
"UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-08-19 01:01 110592]
"Microsoft Works Update Detection"="C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe" [2002-07-16 06:21 28672]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2005-02-16 23:11 49152]
"BJCFD"="C:\Program Files\BroadJump\Client Foundation\CFD.exe" [ ]
"HostManager"="C:\Program Files\Common Files\AOL\1195493190\ee\AOLSoftware.exe" [2007-05-25 10:16 42032]
"UserFaultCheck"="C:\WINDOWS\system32\dumprep 0 -u" [ ]
"dscactivate"="C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 10:24 16384]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 22:16 39792]
"DellSupportCenter"="C:\Program Files\Dell Support Center\bin\sprtcmd.exe" [2007-11-15 10:23 202544]
"ZoneAlarm Client"="C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" [2008-03-13 23:11 919016]

C:\Documents and Settings\Bea Olivieri\Start Menu\Programs\Startup\
SpywareGuard.lnk - C:\Program Files\SpywareGuard\sgmain.exe [2003-08-29 19:05:35 360448]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2004-11-04 19:28:24 258048]
HP Image Zone Fast Start.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe [2004-11-04 19:50:52 53248]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2001-02-13 00:01:04 83360]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [2008-06-15 22:10 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL 2008-06-15 22:10 294912 C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"msacm.ctmp3"= C:\WINDOWS\System32\ctmp3.acm

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ZoneLabsFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\America Online 9.0\\waol.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=
"C:\\Program Files\\Common Files\\AOL\\1195493190\\ee\\aolsoftware.exe"=
"C:\\Program Files\\Common Files\\AOL\\TopSpeed\\3.0\\aoltpsd3.exe"=
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"C:\\Program Files\\Common Files\\AOL\\System Information\\sinf.exe"=
"C:\\Program Files\\AOL 9.1\\waol.exe"=

R1 aswSP;avast! Self Protection;C:\WINDOWS\system32\drivers\aswSP.sys [2008-05-15 16:20]
R2 aswFsBlk;aswFsBlk;C:\WINDOWS\system32\DRIVERS\aswFsBlk.sys [2008-05-15 16:16]
R2 sprtsvc_dellsupportcenter;SupportSoft Sprocket Service (dellsupportcenter);C:\Program Files\Dell Support Center\bin\sprtsvc.exe [2007-11-15 10:23]
R2 Viewpoint Manager Service;Viewpoint Manager Service;"C:\Program Files\Viewpoint\Common\ViewpointService.exe" [2007-01-04 14:38]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{c1afad00-97a4-11dc-b319-00038a000015}]
\Shell\AutoRun\command - G:\MXPConnector.exe

*Newly Created Service* - CATCHME
.
**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-06-25 18:56:23
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-06-25 19:02:52
ComboFix-quarantined-files.txt 2008-06-26 02:02:45
ComboFix2.txt 2008-06-22 22:39:03
ComboFix3.txt 2008-06-21 16:41:54

Pre-Run: 26,546,970,624 bytes free
Post-Run: 26,539,667,456 bytes free

214 --- E O F --- 2008-06-21 04:43:00
  • 0

#10
fenzodahl512

fenzodahl512

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We are having trouble with Malwarebytes, so it may be a while on that one.


Erm, what kind of trouble? Can you download and install it.. No worries.. Will be waiting for you :)


Regards
fenzodahl512
  • 0

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#11
BeaM

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I think it is person behind keyboard trouble :) My cousin went over this morning to help my mom, so here is the next log from mbam:

9:11:10 AM 6/26/2008
mbam-log-6-26-2008 (09-11-10).txt

Scan type: Full Scan (C:\|)
Objects scanned: 105229
Time elapsed: 48 minute(s), 14 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\General\Wallpaper (Hijack.Desktop) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\QooBox\Quarantine\C\WINDOWS\SYSTEM32\pb109\btuxderr.exe.vir (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP309\A0063461.exe (Trojan.DNSChanger) -> Quarantined and deleted successfully.
  • 0

#12
BeaM

BeaM

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And here is the HijackThis log:


Scan saved at 10:16:33 AM, on 6/26/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Common Files\AOL\Loader\aolload.exe
C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\AOL\1195493190\ee\aolsoftware.exe
C:\Program Files\AOL 9.1\waol.exe
C:\Program Files\AOL 9.1\shellmon.exe
C:\Program Files\Common Files\AOL\Topspeed\3.0\aoltpsd3.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.8.0\ViewBarBHO.dll
O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.8.0\IEViewBar.dll
O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1195493190\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.1\AOL.EXE" -b
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 5.0\resources\en-US\local\search.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoft...s/as2stubie.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {51045741-8C4E-4EAC-8F03-08E43A6FBB29} - http://c.ancestry.co...yFamilyTree.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{61632916-8183-44BB-90CC-48EEBE4D48A1}: NameServer = 205.188.146.145
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 10593 bytes
  • 0

#13
fenzodahl512

fenzodahl512

  • Malware Removal
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Please go to Start > Control Panel > Add or Remove Programs and remove the following (if present):

Viewpoint





NEXT


We need to get rid of some of the services running on your machine. To do this, copy (Ctrl +C) and paste (Ctrl +V) the text in the code box below to Notepad.

@echo off
sc stop "Viewpoint Manager Service"
sc delete "Viewpoint Manager Service"
exit

Save it to your desktop as File name: Service.bat
Save as type: All Files

Once done, double click Service.bat to run it. A command window will open briefly, then close. This is quite normal.

If you do not sure how to make a batch file, please visit HERE for the tutorial.




NEXT


Please re-open HijackThis and click on Do a system scan only. Check the boxes next to all the entries listed below.

O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.8.0\ViewBarBHO.dll
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe


Now close all windows other than HijackThis, then click Fix checked. Close HijackThis.




NEXT


Using Windows Explorer, please delete the following folder (if present): (To get into Windows Explorer, right click the START button and select "explore.")

C:\Program Files\Viewpoint




NEXT


Please do an online scan with Kaspersky WebScanner

Click on Accept

You will be promted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.




Post the Kaspersky Webscanner log and tell me about your computer behaviour..


Regards
fenzodahl512
  • 0

#14
BeaM

BeaM

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We got to the point where we were to go to the Kaspersky site. That site returned an error because Java isn't installed. We attempted to install it, but it said "Installer cannot proceed with current internet connection settings". We tried shutting down ZoneAlarm and making sure Windows Firewall was off, but it still gave that same message. So we're stumped. My mom is testing the bootup speed and performance because it seems to be faster than it was yesterday and I will post her findings as soon as she sends them along. But we are not sure what to do about Kaspersky.

Thanks.
  • 0

#15
fenzodahl512

fenzodahl512

  • Malware Removal
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Alrite then. Lets run F-Secure online scan for Viruses, Spyware and RootKits:
  • Scroll to the bottom of the page and click the Start scanning button. A window will pop up.
  • Allow the Active X control to be installed on your computer, then click the Accept button
  • Click Full System Scan and allow the components to download and the scan to complete.
  • If malware is found, check Submit samples to F-Secure then select Automatic cleaning
  • When cleaning has finitished, click Show report (this will open an Internet Explorer window containing the report)
  • Highlight and Copy (CTRL + C) the complete report, and Paste (CTRL + V) in a new reply to this post
If Automatic cleaning with Submit samples hangs, click Cancel, then New Scan
  • When the cleaning option is presented, Uncheck Submit samples to F-Secure
  • Click Automatic cleaning
  • When cleaning has finitished, click Show report (this will open an Internet Explorer window containing the report)
  • Highlight and Copy (CTRL + C) the complete report, and Paste (CTRL + V) in a new reply to this post
Notes:
  • This scan will only work with Internet Explorer
  • You must have administrator rights to run this scan
  • This scan can take several hours, so please be patient



Please include a fresh Deckard System Scanner in your next reply.. Tell me about your computer behaviour..
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