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Using the recovery console to remove an update


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#1
jt1990

jt1990

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Had a comp come in this week that crashed after updating AVG and Windows. It won't let us do a repair install of Windows, so I'm wondering if maybe one of the updates caused it to crash. Is there any way to remove that update(s) from the recovery console? If so, does anyone know how to do so?
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#2
mirjel

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Hi jt1990,

Every time you download or install a new game, application, or software update, you make changes to your computer. Sometimes that change may make your system unstable. Have you ever wanted to go back to the way it was? With System Restore, you can. So, use System Restore.

Regards,
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#3
jt1990

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Yeah, except for the minor detail of not being able to boot to Windows, either Normal or Safe Mode.
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#4
mirjel

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You could rescue your system by replacing the registry with the original one. I have successfully rescued many systems using this same method. Here are the directions for this, but beware that you will need to reinstall some of your apps when this is done.

hxxp://support.microsoft.com/default.aspx?scid=KB;en-us;307545&

Good luck..
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#5
jt1990

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Fantastic. Thanks.
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#6
mirjel

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your welcome my friend...

Regards,
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