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Computer Running Slow - Barely useable [CLOSED]


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#1
Jupiterninja

Jupiterninja

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Hi. I think this is a malware problem, so I'm posting it here. About a week ago I logged into windows only to find that the computer was running extremely slow. For example, if I click on the Start menu, it takes about 5 minutes for the menu to pop up(not exaggerating at all). I tried running Ad-Aware. The scan ran for 3 days, but didn't finish. It didn't freeze either. It got through I'd say about half of the files without finding anything, though it didn't get to the system files. I tried ctrl-alt-delete, and I didn't see any odd processes running or anything that was taking up a lot of memory. I've tried booting in safe mode, but it has the same problem. I ran diagnostics on the hardware, and the computer passes all the tests. Any advice? I'm running Windows XP on a Dell Inspiron 6000 laptop, which is almost 3 years old at this point.

Thanks in advance for your help!
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#2
koko_crunch

koko_crunch

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Hello Jupiterninja and Welcome to Geeks to Go!

Sorry for the delay. We've been quite busy this week. :)

We very much would like to help but you must post a Hijackthis log first.
This will aid us in determining what type of malware infection(s) you may have on your system.

To do so,

Click here to download HJTInstall.exe
  • Save HJTInstall.exe to your desktop.
  • Doubleclick on the HJTInstall.exe icon on your desktop.
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed, it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

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#3
koko_crunch

koko_crunch

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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