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XP Pro - windows explorer crashing


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#1
caseysoo

caseysoo

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Hello:

Lately it seems when I try to look/open graphic files on my computer windows explorer will close down stating it has encountered an error.
This will also happen when I am in another program such as photoshop 7 and I want to open up a graphic file through the program, it will sometimes cause the program to close.

I think this started happening after I updated my windows to the service package 3.

Edited by Rorschach112, 20 June 2008 - 04:56 PM.
DONT post logs here

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#2
mirjel

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Hi caseysoo,

Use System Restore on the date before u downloaded service package 3.

Regards,
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#3
caseysoo

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Unfortunately I can't remember the date I put the service package on. Is there anything else that will correct the problem?
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#4
mirjel

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Try one mont ago.

Regards,
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#5
caseysoo

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Will a system restore delate any current files I have saved after that date, because I don't remember creating a restore point?

Also I just got a new error message about DrWatson Postmortem Debugger showing when I tried to look at graphic files. This time it popped up after I got the windows explorer message about it closing.
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#6
mirjel

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When you use System Restore, you can revert to a saved state without losing personal data including Word documents, e-mail settings and messages, and your Internet favorites list. System Restore won't lose any data you have stored in the My Documents, My Pictures, or My Music folders either.

Regards,
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