[tammy]

here is my log, i have downloaded everything and even tried what other people have done to get rid of this but nothing is halpibg. I however have gotton rid of the wallpaper that problem is fixed. now that red circle w/ a white x is plaguing me. that newgenlook thing. i think i am about to scream arghhhhhh. but i hope that you can help. i have all these things on my laptop.

Logfile of HijackThis v1.99.1
Scan saved at 11:22:58 AM, on 4/28/2005
Platform: Windows 2000 SP3 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\System32\ibmpmsvc.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\tp4serv.exe
C:\WINNT\System32\ltcm000c.exe
C:\WINNT\System32\PRPCUI.exe
C:\WINNT\System32\RunDll32.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\PROGRA~1\ThinkPad\UTILIT~1\tphkmgr.exe
C:\WINNT\System32\ltmsg.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\ThinkPad\Utilities\tponscr.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\NetZero\exec.exe
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\Program Files\NetZero\exec.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Valued Customer\My

Documents\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =

http://my.netzero.ne...ch?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =

http://my.netzero.ne...ch?r=minisearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

http://www.newgenlook.info/ad/ad0195/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

http://my.netzero.ne...ch?r=minisearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

http://my.netzero.ne...ch?r=minisearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

http://my.netzero.ne...ch?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =

http://my.netzero.ne...ch?r=minisearch
R3 - URLSearchHook: URLSearchHook Class -

{37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\Program

Files\NZSearch\SearchEnh1.dll
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} -

C:\PROGRA~1\YAHOO!\COMPAN~1\INSTALLS\cpn\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -

C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program

Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} -

C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: ZeroBar - {F5735C15-1FB2-41FE-BA12-242757E69DDE} -

C:\Program Files\NetZero\toolbar.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88}

- C:\PROGRA~1\YAHOO!\COMPAN~1\INSTALLS\cpn\ycomp5_5_7_0.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} -

C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [XircWinModem4] ltcm000c.exe 9
O4 - HKLM\..\Run: [PRPCMonitor] PRPCUI.exe
O4 - HKLM\..\Run: [BMMGAG] RunDll32

C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
O4 - HKLM\..\Run: [BMMLREF] C:\Program

Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe

C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
O4 - HKLM\..\Run: [TPTRAY] C:\PROGRA~1\ThinkPad\UTILIT~1\TP98TRAY.EXE
O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
O4 - HKLM\..\Run: [TpHotkey] C:\PROGRA~1\ThinkPad\UTILIT~1\tphkmgr.exe
O4 - HKLM\..\Run: [LTWinModem1] ltmsg.exe 9
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program

Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [RealTray] C:\Program

Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint

Manager\ViewMgr.exe
O4 - HKLM\..\Run: [StartAOL] "C:\America Online 6.0\AOL.EXE"
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [uoltray] C:\Program Files\NetZero\exec.exe regrun
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program

Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [spc_w] "C:\Program Files\NZSearch\nzspc.exe" -w
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft

Office\Office\OSA9.EXE
O4 - Global Startup: Forget Me Not.lnk = C:\Program Files\Broderbund\AG

Crafts\agremind.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program

Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Display All Images with Full Quality -

"res://C:\Program Files\NetZero\qsacc\appres.dll/228"
O8 - Extra context menu item: Display Image with Full Quality -

"res://C:\Program Files\NetZero\qsacc\appres.dll/227"
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program

Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program

Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} -

C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger -

{4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program

Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} -

C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -

C:\WINNT\System32\Shdocvw.dll
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) -

http://us.dl1.yimg.c...nst20040510.cab
O17 -

HKLM\System\CCS\Services\Tcpip\..\{B2160F38-F27A-443F-BAA5-D6CCDBF0AD30}:

NameServer = 64.136.20.121 64.136.28.121
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) -

VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: IBM PM Service (IBMPMSVC) - Unknown owner -

C:\WINNT\System32\ibmpmsvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) -

Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation

- C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

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Forget it I read other peoples posts and finally was able to fix my problem. i guess if my name was sexier i would have gotton help. Thanks

[tammy]

Forget it I read other peoples posts and finally was able to fix my problem. i guess if my name was sexier i would have gotton help. Thanks

[don77]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If your the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.