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Help with USB issue

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Straight to the point! My husband has 'fixed' the computer *sigh* :)

He for some reason reinstalled the XP disk and deleting all system restore points prior to that date.

The UBS ports were disabled but I managed to get them up again.

I bought a iPod shuffle and put in the USB

The "New hardware found" come up and I can see the iPod in the device manager but..... It is not appearing on the My Computer window. So I can't even transfer my songs.

I then plug in my card reader and the same thing happens.

I am buying a new computer for him and laptop for me in a few months (because this moron I live with has screwed this one beyond repair plus it's over 6 years old) but I bought this iPod for my 35th birthday and I can't even use it. :)

edit - I have XP Professional and I think we have SP2 (we don't have SP3 - too scared right now to try)

Edited by looselipslou, 22 June 2008 - 05:25 AM.

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Hi looselipslou,

You might change the drive name of the IPod.

this can be done in: Configuration Panel>>Administrative tools>>Disk management

select here the IPod drive if available and change the drive number.

I hope this helps you out.

If not check this link hxxp://support.apple.com/kb/TS1369?viewlocale=en_US

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You might also have to update your Chipset drivers for the mother board. Use CPUz to get the make and model of the motherboard and from there just use Google to find the Manufacturer's home page to download the appropriate Chipset drivers. Almost all the current Chipset drivers also control the USB device updates as well.

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Cheers for the tips. I also think that when "Action Man" did what he did, it would seem that the USB 2.0 driver isn't installed now (apparently)

I have a AMD Athlon XP 2500+

I guess that's what I should look at next.

I actually found the ipod site rather useless and I already tried the change the drive but alas, nothing.

The iTUnes was picking up the iPod but wasn't 'connecting'.

I am going to set "Action Man" alight if he touches the new computer.

DriverAgent Scan Results

37% of your drivers are old Print
Good Good Drivers (63%)
Bad Bad Drivers (37%)

DriverAgent has detected this computer has 11 Out of Date Drivers.

Disk Drives
ST380021A Good
DVD/CD-ROM drives
IDE ATA/ATAPI controllers
VIA Bus Master IDE Controller Bad Download
Imaging device
hp psc 1200 series Bad Download
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard Good
Mice and other pointing devices
HID-compliant mouse Bad Download
Generic 56K HCF Data Fax Modem Bad Download(no longer use)
Network adapters
Thomson ST Remote NDIS Device Good
Communications Port (COM1) Good
Printer Port (LPT1) Good
AMD Athlon™ XP 2500+ Good
hp psc 1200 series Good Download
Sound, video and game controllers
psc 1200 (DOT4USB) Bad Download
C-Media AC97 Audio Device Caution Download
Creative Game Port Bad Download
Creative SB Live! Series (WDM) Good Download
Pinnacle WDM PCTV Audio Capture Bad Download
Pinnacle WDM PCTV Video Capture Good Download
Standard Game Port Good
System Devices
VIA Standard CPU to PCI Bridge Bad Download
VIA Standard PCI to ISA Bridge Bad Download

Universal Serial Bus controllers
USB Printing Support Good
USB Composite Device Bad Download
VIA USB Enhanced Host Controller Notes (tells me that USB 2.0 not installed)
VIA Rev 5 or later USB Universal Host Controller Good Download

Edited by looselipslou, 24 June 2008 - 01:23 AM.

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All of the "bad downloads" are the motherboard chipset drivers. try and get those updated.
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