Various things happen. What I think is a fake error screen comes up frequently that says "Panic Stack Switch" or "No More IRP Locations" "KMode Exception Not Handled" "Maximum Wait Objects Exceeded" Then says it's resetting....the screen bounces quickly to a different display mode, then back to normal and everything seems fine (lol).
Spyware scanners find and fix lots of "outerinfo" files, but things still come back
Frequently get a "Switch To" prompt which, when closed, always makes IE pop something up.
Screensaver and background gone/altered. (Your system is infected with spyware!)
Constantly getting IE popups
Latest this morning I have "Antivirus XP 2008" telling me my computer is infected (did not install)
and a "Freeware Sysinternals Blue Screensaver" Keeps popping up on the screen.
I am not the brightest l.e.d. in the "bin" when it comes to computers...but I can follow instructions pretty well. I greatly appreciate any help you can give me. I will check back with this frequently and provide any other information that is needed.
PANDA SCAN attached because it was wrapping badly
HJT SCAN:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:25:58 PM, on 6/22/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\ASW\avgas.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\lphc1nmj0ee4e.exe
C:\Program Files\a?sembly\?ti2evxx.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\ASW\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\SYSTEM32\notepad.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {40D132DC-C280-4E3A-B916-EEF9F3060D7A} - C:\WINDOWS\system32\mljjj.dll (file missing)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {B3ACDF45-1BD8-4D2A-DA29-30E6748F09E2} - C:\WINDOWS\system32\fofzlmk.dll (file missing)
O2 - BHO: {af8a3b0a-e4b1-559a-cf24-da98efee286f} - {f682eefe-89ad-42fc-a955-1b4ea0b3a8fa} - C:\WINDOWS\system32\rdamsumq.dll (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\ASW\avgas.exe" /minimized
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [CTFMon] C:\kl\ctfmon.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [lphc1nmj0ee4e] C:\WINDOWS\system32\lphc1nmj0ee4e.exe
O4 - HKLM\..\Run: [SMshc7nmj0ee4e] C:\Program Files\shc7nmj0ee4e\shc7nmj0ee4e.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Ogca] "C:\Program Files\??mbols\s?ool32.exe"
O4 - HKCU\..\Run: [Yci] "C:\Program Files\a?sembly\?ti2evxx.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files\PokerStars\PokerStarsUpdate.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....204&clcid=0x409
O20 - Winlogon Notify: ssqolmj - ssqolmj.dll (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\ASW\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
--
End of file - 8684 bytes
MALWARE SCAN:
Malwarebytes' Anti-Malware 1.18
Database version: 876
12:15:17 PM 6/22/2008
mbam-log-6-22-2008 (12-15-17).txt
Scan type: Quick Scan
Objects scanned: 53079
Time elapsed: 5 minute(s), 57 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 1
Files Infected: 18
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Software Notifier (Rogue.Multiple) -> Quarantined and deleted successfully.
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System\NoDispBackgroundPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System\NoDispScrSavPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
Folders Infected:
C:\Documents and Settings\All Users\Start Menu\Programs\Malware Protector 2008 (Rogue.MalwareProtector2008) -> Quarantined and deleted successfully.
Files Infected:
C:\Documents and Settings\Mike\Local Settings\Temporary Internet Files\Content.IE5\2V0UA4U6\!update-4495[1].0000 (Adware.PurityScan) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Programs\Malware Protector 2008\How to Register Malware Protector 2008.lnk (Rogue.MalwareProtector2008) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Programs\Malware Protector 2008\License Agreement.lnk (Rogue.MalwareProtector2008) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Programs\Malware Protector 2008\Malware Protector 2008.lnk (Rogue.MalwareProtector2008) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Programs\Malware Protector 2008\Register Malware Protector 2008.lnk (Rogue.MalwareProtector2008) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Programs\Malware Protector 2008\Uninstall.lnk (Rogue.MalwareProtector2008) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Programs\Malware Protector 2008.lnk (Rogue.MalwareProtector2008) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Desktop\Malware Protector 2008.lnk (Rogue.MalwareProtector2008) -> Quarantined and deleted successfully.
C:\Documents and Settings\Mike\Application Data\Microsoft\Internet Explorer\Quick Launch\Malware Protector 2008.lnk (Rogue.MalwareProtector2008) -> Quarantined and deleted successfully.
C:\Documents and Settings\Mike\Local Settings\Temp\.tt2.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Mike\Local Settings\Temp\.tt3.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Mike\Local Settings\Temp\.tt4.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Mike\Local Settings\Temp\.tt5.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Mike\Local Settings\Temp\.tt6.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Mike\Local Settings\Temp\.tt7.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Mike\Local Settings\Temp\.tt8.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Mike\Local Settings\Temp\.tt9.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Mike\Local Settings\Temp\.ttB.tmp (Trojan.Downloader) -> Delete on reboot.
I said before, I am not the best with computers, but if you can help me I will sing and dance at your (next) wedding. I had someone hide anything that could smash the computer very easily, but my bare hands are looking better and better!