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Word 2000 crashes


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#1
Mayor_McCheese

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I am having a problem where Ms Word crashes with the following error.

"Microsoft Word for Windows has encountered a problem and needs to close"

I have tried uninstalling and reinstalling office. I have also tried a repair. I tried logging in with a different profile and still having the same problem.

I renamed and also deleted normal.dot but Word will open fine a couple times and then crash out again. The Normal.dot file increases size to about 32kb.

This system is running Adobe Acrobat Pro 8.0 and I think an Adobe add in might be the problem but am unsure which. I've researched this on the web and have seen a few other people have this same problem but have not seen a resolution.

This system is running XP with only 512mb of RAM. Everything seemed to be working fine a couple days ago.
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#2
Mayor_McCheese

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Also uninstalled and reinstalled Adobe pro 8.0 but still had same problem

I removed adobe pdf maker from adobe and Word worked fine. As soon as i reinstalled the pdf maker word had the same problems again.

Suggestions?
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#3
Trippster

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When does it crash? Start-up? Save? Printing? Middle of typing?
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#4
Mayor_McCheese

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When does it crash? Start-up? Save? Printing? Middle of typing?



On start up. I can start word two times and on the third time it errors out. If I delete Normal.dot it will open and close fine two more times but then on the third time it errors out again. And I have to deleted normal.dot in order to get back in Word.

I have updated Adobe Acrobat Pro 8.0 to 8.1 but am still having the same problem.
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