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USB devices crashing system


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#1
gheys

gheys

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I have a Dell Inspiron 5150 on which I recently replaced the hard drive. After this, the USB ports were working fine (Epsom printer, nintendo charger,linksys VOIP hub) until I used my Ipod (Classic, clickwheel,photo). This resulted in Ipod going into shutdown mode(unable to be started by all of the 5Rs that apple recommend) , and XP having a blue-screen fit (0x0000007E,(0x0000005C,...,...)) error.
Since then, everytime I connect either the printer or the Ipod, the blue-screen happens, same error code. However, I can use the linksys VOIP and nintendo charger fine.
The Ipod was able to be ressucitated using another laptop and works fine - so is not a device issue. Printer also can be used by other laptop.
Prior to troubles I had reinstalled XP and SP3, and done all the updates that Dell and Windows advised. Am using BIOS A38.
I have deleted and re-installed all the drivers, there are no yellow exclamation marks at all.

I thought it must be something to do with the power in the USB ports, however I bought a USB PCMCIA card with external power, and the same issue happened.

I wonder if this is a USB1.1 vs. 2.0 compatability issue, but my hardware is so standard that I cannot believe the SP3/Dell updates have not already dealt with.

Any help most gratefully received.
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#2
gheys

gheys

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I have a Dell Inspiron 5150 on which I recently replaced the hard drive. After this, the USB ports were working fine (Epsom printer, nintendo charger,linksys VOIP hub) until I used my Ipod (Classic, clickwheel,photo). This resulted in Ipod going into shutdown mode(unable to be started by all of the 5Rs that apple recommend) , and XP having a blue-screen fit (0x0000007E,(0x0000005C,...,...)) error.
Since then, everytime I connect either the printer or the Ipod, the blue-screen happens, same error code. However, I can use the linksys VOIP and nintendo charger fine.
The Ipod was able to be ressucitated using another laptop and works fine - so is not a device issue. Printer also can be used by other laptop.
Prior to troubles I had reinstalled XP and SP3, and done all the updates that Dell and Windows advised. Am using BIOS A38.
I have deleted and re-installed all the drivers, there are no yellow exclamation marks at all.

I thought it must be something to do with the power in the USB ports, however I bought a USB PCMCIA card with external power, and the same issue happened.

I wonder if this is a USB1.1 vs. 2.0 compatability issue, but my hardware is so standard that I cannot believe the SP3/Dell updates have not already dealt with.

Any help most gratefully received.
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#3
gheys

gheys

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I have a Dell Inspiron 5150 on which I recently replaced the hard drive. After this, the USB ports were working fine (Epsom printer, nintendo charger,linksys VOIP hub) until I used my Ipod (Classic, clickwheel,photo). This resulted in Ipod going into shutdown mode(unable to be started by all of the 5Rs that apple recommend) , and XP having a blue-screen fit (0x0000007E,(0x0000005C,...,...)) error.
Since then, everytime I connect either the printer or the Ipod, the blue-screen happens, same error code. However, I can use the linksys VOIP and nintendo charger fine.
The Ipod was able to be ressucitated using another laptop and works fine - so is not a device issue. Printer also can be used by other laptop.
Prior to troubles I had reinstalled XP and SP3, and done all the updates that Dell and Windows advised. Am using BIOS A38.
I have deleted and re-installed all the drivers, there are no yellow exclamation marks at all.

I thought it must be something to do with the power in the USB ports, however I bought a USB PCMCIA card with external power, and the same issue happened.

I wonder if this is a USB1.1 vs. 2.0 compatability issue, but my hardware is so standard that I cannot believe the SP3/Dell updates have not already dealt with.

Any help most gratefully received.
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