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explorer.exe problem?


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#1
crockerd

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hi, was just wondering if you could help, when my pc starts up and eventually logs in, explorer shuts itself down after about a minute, and my whole desktop is blank and i have to run it again through task manager, it usually stays on afterwards but sometimes closes again.

any ideas? any help would be appreciated, thanks
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#2
Artellos

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Lets see if you have any errors in the event viewer.
  • Go to Start -> Run.
  • In the Box, type in "eventvwr".
  • When the window pops up. Go to the system log and application log.
  • Look for red circles with "X"s in them around the time of error.
  • Once you've opened the error press the button to the right with the 2 papers on it. (under the 'down' arrow)
  • Please attach the information you just copied onto your next reply.

Regards,
Olrik
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#3
crockerd

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thanks for the fast reply mate, i checket out the event viewer before posting but didnt know what the problems meant,

i have an awful lot of errors saying this:



The device, \Device\Harddisk0\D, has a bad block.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.



one error message a minute since i started explorer through task manager

Edited by crockerd, 25 June 2008 - 05:01 PM.

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#4
Artellos

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Hello Crockerd,

Please follow these steps:
  • Open the start menu and select "Run..."
  • In the runbox type "chkdsk /f/r"
  • You'll get a black box pop up. Type: "Y" and press enter.
  • Your PC will reboot and will check and repair your disk.
DO NOT Cancel this!

After you've done that, toy around with it, try to recreate the error.
Does it still create that error?
(Note: Look in the eventvwr again after an hour or so.)

EDIT: I need to go to bed, I will check the post in the morning

Regards,
Olrik

Edited by Artellos, 25 June 2008 - 05:04 PM.

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#5
crockerd

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OH MY GOD!! WHY DIDNT I THINK OF DOING DISK CHECK!!! LMAO!!!

thanks again mate :), you were really fast, and helpful :)
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#6
crockerd

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Well, i don that, and my problem is still happening,

i get clicking sounds sometimes from my Hard drive too?

a new error came up in the even viewer, this time with a yellow exclamation mark saying:

An error was detected on device \Device\Harddisk1\D during a paging operation.

For more information, see Help and Support Center at http://go.microsoft....link/events.asp.





and i am still gettin the error message in event viewer saying :

The device, \Device\Harddisk0\D, has a bad block.



any help appreciated, thanks :)
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#7
Mr Freeze

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you could also try a sfc /scannow
but you may need your windows cd
try doing a online scan heres trend housecall
it will remove/delete infections

http://housecall.trendmicro.com/

1-Click scan now its free
2-Next click on Launch HouseCall free scan
3-Accept Agreement
4-Choose Browser plugin..Housecall Kernel
5-Press starting housecall
6-Install active x..right click yellow bar at top of page
7-Press on the Run and choose
8-Scan Complete Computer For Malware,Grayware and Vunerabilities
9-Wait until scan is compltete
10-Once it complete your given an option to delete any infections
your asked to run housecall again but you can if you want to....but if your dealing with trojans ...running it a second time is a good idea Recomended One.....
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#8
Artellos

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doublepost

Edited by Artellos, 26 June 2008 - 01:05 AM.

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#9
Artellos

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Leave the house call, It won't do anything.
I'm affraid your hard drive is Dying.
I suggest you back up your data immediately and look for a replacing hard drive.
Try to run as less scans etc. on your hard drive as that will only damage it more.

Regards,
Olrik
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