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unable to load sp2 and other things

Started by mrbump80 , Jun 26 2008 12:10 PM

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#1
mrbump80
Posted 26 June 2008 - 12:10 PM

mrbump80

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hiya all, i have sorted out my old pc and need some help. basically im having some trouble downloading and uploading some things. ive decided to start from the begining and make sure that all the basics at least are up to date and have found that i dont even have service pack 2 installed. easy enough, but when i try to install it validates my copy of windows than comes up with an error msg saying that "the requested section was not present in the activation context" (whatever that should mean) the same also goes for trying to upload other programs (nokia pc suite) it starts the process but then says it has encountered some sort of error and cant continue. ive looked on microsoft help but can see no reason why i shouldnt be able to update at least sp2. if you could take a look that would be greatly appriciated?

incidently, the pc allows me to download things like the spyware checkers etc, just not this. ive seenreference to spyware or possibly even a virus but im hoping its just an issue with the instaling programs?
here is my hijackthislog:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:09:32, on 26/06/2008
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\BHROOT\BIN\NT611SVC.EXE
C:\BHROOT\BIN\monitor.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\BHROOT\BIN\PORTMAP.EXE
C:\WINDOWS\System32\svchost.exe
C:\BHROOT\BIN\DBMANG.EXE
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.co.uk/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {4C4FD08B-7411-8914-7E32-5616B183926F} - C:\WINDOWS\System32\neveoiv.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O3 - Toolbar: (no name) - {8B68564D-53FD-4293-B80C-993A9F3988EE} - (no file)
O3 - Toolbar: eBay Toolbar - {46AE04C0-BCFA-4728-90E7-00EB4A8B3863} - C:\Program Files\eBay\eBay Toolbar\4.3.0.9\eBayBand.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [LanGuard] "C:\WINDOWS\languard.exe"
O4 - HKLM\..\Run: [cpds] C:\WINDOWS\cpds.exe
O4 - HKLM\..\Run: [scrbmk] "C:\WINDOWS\scrbmk.exe"
O4 - HKLM\..\Run: [BigDogPath] C:\WINDOWS\VM_STI.EXE VIMICRO USB PC Camera 301x
O4 - HKLM\..\Run: [ws3Q39S] dmbseq.exe
O4 - HKLM\..\Run: [OM_Monitor] C:\Program Files\OLYMPUS\OLYMPUS Master\FirstStart.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -onlytray
O4 - HKLM\..\Run: [DataLayer] C:\Program Files\Common Files\PCSuite\DataLayer\DataLayer.exe
O4 - HKCU\..\Run: [hBs4RVe9e] dinns.exe
O4 - HKCU\..\Run: [OM_Monitor] C:\Program Files\OLYMPUS\OLYMPUS Master\Monitor.exe -NoStart
O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global User Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: eBay Toolbar - {92D7F210-7F20-11d3-8157-0090278B20DE} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: eBay Toolbar - {92D7F210-7F20-11d3-8157-0090278B20DE} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.com/
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=58813
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {1E3F1348-4370-4BBE-A67A-CC7ED824CA85} (Microsoft Genuine Advantage Self Support Tool) - http://go.microsoft....k/?LinkId=82580
O16 - DPF: {4E62C4DE-627D-4604-B157-4B7D6B09F02E} (AccountTracking Profile Manager Class) - https://moneymanager...unttracking.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.co...ad/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1168367918046
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - https://www.gamespyid.com/alaunch.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg...ol_v1-0-3-0.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: bh611 - Bell& Howell - C:\BHROOT\BIN\NT611SVC.EXE
O23 - Service: Bell & Howell Monitor Service (BHMonitorService) - Bell & Howell - C:\BHROOT\BIN\monitor.exe
O23 - Service: Bell & Howell Database Manager (dbmang) - Bell & Howell - C:\BHROOT\BIN\DBMANG.EXE
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: iPod Service - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ONC/RPC Portmapper (portmapper) - Bell & Howell - C:\BHROOT\BIN\PORTMAP.EXE
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

--
End of file - 7071 bytes


cheers for looking and all help or advice would be apprieciated, as im really stumped!
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#2
Rorschach112
Posted 26 June 2008 - 12:17 PM

Rorschach112

    Ralphie

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Please don't waste our time by posting at multiple forums

http://forums.whatth...ine_t93018.html
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