-System restore: I can do a restore to the last day before the crash, but that does not help.
When trying restore to other dates, there is an error message that this is not possible.
Restore to the "last date with normal function" can be done, but does not solve the problem.
- Different possibilities in F8 boot, including "normal boot": no result
- msconfig: different startup and boot options: no result. When checking "normal startup" there always is " safe boot" as a default. (the combination "Normal startup" and unckecking "safe boot" is not possible. Is this right?)
- F8 and safe boot with network: I will only get limited network (i.e. local), no internet access. (My wife's laptop has got connection)
- Adaware, RegClean, RegCure, Avira, Norton antivirus already installed on the machine were runned (but I could not get updates due to no internet access)
In suspicion of malvare,viruses or trojans I have downloaded (to a memory pen from another machine) and run different programs for cleaning these.
I will do a hardware test on F12, but if that test passes are there other options I should try before reinstalling Windows?
Thanks for any suggestions.