media files cause blue screen computer crash?
Started by
kera
, Jun 27 2008 01:04 AM
#1
Posted 27 June 2008 - 01:04 AM
#2
Posted 27 June 2008 - 05:40 AM
The first thing to do is to turn OFF auto restart so you can see what the blue screen is telling you.
If you haven't changed any of the system failure settings, you should be able to see the error by looking in the Event Log. But a better long-term solution is to turn off the automatic reboot so you can actually see the error when it happens—chances are it will tell you enough about itself to let you troubleshoot further. To change the recovery settings to disable automatic rebooting:
1. Right-click My Computer, and then click Properties.
2. Click the Advanced tab.
3. Under Startup and Recovery, click Settings to open the Startup and Recovery dialog box.
4. Clear the Automatically restart check box, and click OK the necessary number of times.
5. Restart your computer for the settings to take effect.
Now when you go to shut down and a fatal error occurs, you'll at least see it and it won't cause an automatic reboot. You still have to sort out what's causing the problem, but that gets us to the next section quite nicely.
SRX660
If you haven't changed any of the system failure settings, you should be able to see the error by looking in the Event Log. But a better long-term solution is to turn off the automatic reboot so you can actually see the error when it happens—chances are it will tell you enough about itself to let you troubleshoot further. To change the recovery settings to disable automatic rebooting:
1. Right-click My Computer, and then click Properties.
2. Click the Advanced tab.
3. Under Startup and Recovery, click Settings to open the Startup and Recovery dialog box.
4. Clear the Automatically restart check box, and click OK the necessary number of times.
5. Restart your computer for the settings to take effect.
Now when you go to shut down and a fatal error occurs, you'll at least see it and it won't cause an automatic reboot. You still have to sort out what's causing the problem, but that gets us to the next section quite nicely.
SRX660
#3
Posted 27 June 2008 - 08:13 AM
is your computer being updated? windows usually gets blue screens form missing some crucial updates
#4
Posted 29 June 2008 - 08:34 AM
for some reason i couldnt get it to not restart on its own when it crashes to the blue screen but it was delayed last time when it crashed and i managed to get the technical error code which i believe was 0x0000008e i think, i couldn't tell if it was an 8 or B but i'm 99% sure it was 8, how do i get rid of that?
#5
Posted 29 June 2008 - 08:35 AM
and yes it was just recently updated
#6
Posted 29 June 2008 - 09:40 AM
well, i you can try to burn all you programs or files on to a cd if you have a burner or dvd rw burner and re install your windows version
#7
Posted 29 June 2008 - 10:52 AM
A format C would be lovely. Make sure you save all the valuable data to DVDs or another "storage" hard disk.
It's extremely wise to have a smaller capacity hard drive in your machine, where you may create copies of your essential files. In this case, after formatting, you can restore everything.
It's extremely wise to have a smaller capacity hard drive in your machine, where you may create copies of your essential files. In this case, after formatting, you can restore everything.
#8
Posted 29 June 2008 - 02:15 PM
0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
(Click to consult the online MSDN article.)
A kernel mode program generated an exception which the error handler didn’t catch. These are nearly always hardware compatibility issues (which sometimes means a driver issue or a need for a BIOS upgrade).
If you are using a Nvidia based video card i would suggest updating the driver to a newer version to see if that is the problem.
http://downloads.gur...nload-1977.html
The only other thing you can do is try downloading some codec's that could help. You will need to read up on the codecs to see if any can apply to your computer.
http://www.free-codecs.com/
SRX660
(Click to consult the online MSDN article.)
A kernel mode program generated an exception which the error handler didn’t catch. These are nearly always hardware compatibility issues (which sometimes means a driver issue or a need for a BIOS upgrade).
If you are using a Nvidia based video card i would suggest updating the driver to a newer version to see if that is the problem.
http://downloads.gur...nload-1977.html
The only other thing you can do is try downloading some codec's that could help. You will need to read up on the codecs to see if any can apply to your computer.
http://www.free-codecs.com/
SRX660
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