[PCWall]

Any help is greatly appreciated. Spybot and McAfee remove the bug, but it comes back every restart.

Hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:35:01 PM, on 6/27/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\WINDOWS\Explorer.EXE
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\Program Files\McAfee\VirusScan\McShield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\SiteAdvisor\6261\SAService.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\PROGRA~1\McAfee.com\Agent\mcagent.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\SiteAdvisor\6261\SiteAdv.exe
C:\Program Files\Philips\Philips Device Manager\Bin\DeviceManager.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: (no name) - {BD47E1FC-D4A9-47D8-83F6-3FEA761ED6BB} - (no file)
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\Program Files\GoogleAFE\GoogleAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: (no name) - {1962c5bc-e475-465b-823b-133e711bceb9} - (no file)
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SiteAdvisor] "C:\Program Files\SiteAdvisor\6261\SiteAdv.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [PhilipsDM] "C:\Program Files\Philips\Philips Device Manager\Bin\DeviceManager.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - Global Startup: Digital Line Detect.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft RDP Client Control (redist)) - http://fdt.tsshs.com/msrdp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{A22405C2-8C4B-49DF-A4FA-91F1F70234FD}: NameServer = 4.2.2.1,4.2.2.2
O22 - SharedTaskScheduler: hyperproduction - {9d19a1a9-3cdf-4f15-a5ca-ea3905febded} - C:\WINDOWS\system32\wcscqa.dll (file missing)
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\McShield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6261\SAService.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

--
End of file - 9597 bytes

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Hi PC

I'm in training right now so I am posting under supervision, there may be a lag between my replies as they have to be checked before I say them to you. I have gone through your log and will be posting help for you shortly

If you have already resolved this problem or are receiving help elsewhere please let us know so this topic can be closed

[MichWasHere]

Hi PC

I'm in training right now so I am posting under supervision, there may be a lag between my replies as they have to be checked before I say them to you. I have gone through your log and will be posting help for you shortly

If you have already resolved this problem or are receiving help elsewhere please let us know so this topic can be closed

[PCWall]

No one has helped me yet. I appreciate whatever you can do to help.

[MichWasHere]

Hi Again PC

You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

You had a smitfraud infection, we're going to make sure it is completely removed.
Please download SmitfraudFix by S!Ri
- Save the file on your desktop

Next, please reboot your computer in Safe Mode by doing the following:
- Restart your computer
- As soon as it starts booting up continuously tap F8
- A menu should come up, white text on a black screen, select "Safe Mode" on the list and press enter
- Choose your usual account

Once you are in Safe Mode, double click smitfraudfix.exe on your desktop
- Select option #2 "Clean" by typing "2" and pressing "Enter" to delete infected files.
- You will be asked "Registry cleaning - Do you want to clean the registry ?", answer Yes by typing "Y" and pressing "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.
- The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer Yes by typing "Y" and pressing "Enter".
- The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart your computer into Normal Windows.
- A text file will open with results from the cleaning process
- Please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the content of that report into your next reply. The report can also be found at the root of the system drive, usually at C:\rapport.txt

Warning : running option #2 on a non infected computer will remove your Desktop background.

[PCWall]

Here's the report from running smitfraudfix...

NOTE: The first time I ran this, (in safe mode) the report did not generate. When the machine restarted (in reglar mode), McAfee asked me to allow programs that seemed to be associated with the fix program. I re-ran it (in safe mode) and this time I got the report:

SmitFraudFix v2.328

Scan done at 0:09:01.17, Mon 06/30/2008
Run from C:\Documents and Settings\Casey\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{9d19a1a9-3cdf-4f15-a5ca-ea3905febded}"="hyperproduction"

[HKEY_CLASSES_ROOT\CLSID\{9d19a1a9-3cdf-4f15-a5ca-ea3905febded}\InProcServer32]
@="C:\WINDOWS\system32\wcscqa.dll"

[HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{9d19a1a9-3cdf-4f15-a5ca-ea3905febded}\InProcServer32]
@="C:\WINDOWS\system32\wcscqa.dll"


»»»»»»»»»»»»»»»»»»»»»»»» Killing process


»»»»»»»»»»»»»»»»»»»»»»»» hosts


127.0.0.1 localhost

»»»»»»»»»»»»»»»»»»»»»»»» VACFix

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Winsock2 Fix

S!Ri's WS2Fix: LSP not Found.


»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

GenericRenosFix by S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files


»»»»»»»»»»»»»»»»»»»»»»»» IEDFix

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



»»»»»»»»»»»»»»»»»»»»»»»» 404Fix

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» DNS

HKLM\SYSTEM\CCS\Services\Tcpip\..\{A22405C2-8C4B-49DF-A4FA-91F1F70234FD}: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CCS\Services\Tcpip\..\{A22405C2-8C4B-49DF-A4FA-91F1F70234FD}: NameServer=4.2.2.1,4.2.2.2
HKLM\SYSTEM\CS1\Services\Tcpip\..\{A22405C2-8C4B-49DF-A4FA-91F1F70234FD}: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS1\Services\Tcpip\..\{A22405C2-8C4B-49DF-A4FA-91F1F70234FD}: NameServer=4.2.2.1,4.2.2.2
HKLM\SYSTEM\CS3\Services\Tcpip\..\{A22405C2-8C4B-49DF-A4FA-91F1F70234FD}: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS3\Services\Tcpip\..\{A22405C2-8C4B-49DF-A4FA-91F1F70234FD}: NameServer=4.2.2.1,4.2.2.2
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=192.168.1.1


»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

Registry Cleaning done.

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{9d19a1a9-3cdf-4f15-a5ca-ea3905febded}"="hyperproduction"

[HKEY_CLASSES_ROOT\CLSID\{9d19a1a9-3cdf-4f15-a5ca-ea3905febded}\InProcServer32]
@="C:\WINDOWS\system32\wcscqa.dll"

[HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{9d19a1a9-3cdf-4f15-a5ca-ea3905febded}\InProcServer32]
@="C:\WINDOWS\system32\wcscqa.dll"



»»»»»»»»»»»»»»»»»»»»»»»» End

Well... I rebooted from regular mode and what was the problem seems to be fixed... however, when I ran firefox to come and type this addendum to the post, I got the following message in a pop-up box. Does this mean anything?

wmiprvse.exe - Application Error
The instruction at "0x7c911e58" referenced memory at "0x00000000", The memory could not be "read".

Click on OK to terminate the program.

I click OK and nothing happens... any ideas?

By the way... THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU! THANK YOU!

Edited by PCWall, 30 June 2008 - 07:18 AM.

[MichWasHere]

Hi PC, that error seems like a normal run of the mill error that a reboot would fix. Just to be sure though we're going to get a few more logs. You still have a bit more work to do There are some leftovers that will need deleting once we've made sure there's nothing else to take care of. Please follow directions below.

Uninstall a program
Please click "Start">"Control Panel">"Add/Remove Programs" and remove the following:
- Viewpoint Manager

Also note any other programs that you don't recognize in that list in your next response.

You need an antispyware program
- Download and scan with SUPERAntiSpyware Free for Home Users
- Double-click SUPERAntiSpyware.exe and use the default settings for installation.
- An icon will be created on your desktop. Double-click that icon to launch the program.
- If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)
- Under "Configuration and Preferences", click the "Preferences" button.
- Click the "Scanning Control" tab.
- Under "Scanner Options" make sure the following are checked (leave all others unchecked):

• Close browsers before scanning.
• Scan for tracking cookies.
• Terminate memory threats before quarantining.

- Click the "Close" button to leave the control centre screen.
- Back on the main screen, under "Scan for Harmful Software" click "Scan your computer".
- On the left, make sure you check "C:\Fixed Drive".
- On the right, under "Complete Scan", choose "Perform Complete Scan".
- Click "Next" to start the scan. Please be patient while it scans your computer.
- After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
- Make sure everything has a checkmark next to it and click "Next".
- A notification will appear that says "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
- If asked if you want to reboot, click "Yes".
- To retrieve the removal information after reboot, launch SUPERAntispyware again.

• Click "Preferences, then click the "Statistics/Logs" tab.
• Under Scanner Logs, double-click "SUPERAntiSpyware Scan Log".
• If there are several logs, click the current dated log and press "View log". A text file will open in your default text editor.
• Please copy and paste the Scan Log results in your next reply.

- Click "Close" to exit the program.

Get DSS Logs
Please download Deckard's System Scanner (DSS) and save it to your Desktop.
- Close all other windows before proceeding.
- Double-click on dss.exe and follow the prompts.
- If your anti-virus or firewall complains, please allow this script to run as it is not malicious.
- When the scan has finished, two notepad files will open named main.txt and extra.txt. Please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt in one reply and extra.txt in a separate reply.

Next Post Requirements
- Superantispyware log
- in 2nd post Dss Main.txt log
- in a 3rd post Dss Extra.txt log