firstly, could you make sure that this file: C:\Windows\system32\yqniah.dll has been deleted, if not let me know and we will deal with it.
secondly, could you now re-enable all your security programs.
====STEP 1====
Please download DAFT and save it to your desktop:
- Double-click the daft.exe icon.
- Click on the Scan button.
- Select everything it is displaying there
- Click the Fix button.
- Then rescan with DAFT again - it should say now that "All associations are OK"
- Close DAFT if you receive that message. This means that it is fixed now.
====STEP 2====
Clearing the Java cache:
there is a nice set of instructions http://www.java.com/.../5000020300.xml
- Click Start > Control Panel.
- Double-click the Java icon in the control panel and then the Java Control Panel will appear.
- Click Settings under Temporary Internet Files and the Temporary Files Settings dialog box appears.
- Click Delete Files and the Delete Temporary Files dialog box appears.
- Make sure all three boxes are ticked: Downloaded Applets, Downloaded Applications and Other Files and then Click OK on Delete Temporary Files window. Note: This deletes all the Downloaded Applications and Applets from the cache.
- Click OK on Temporary Files Settings window.
Please go to Start > Control Panel > Add/Remove Programs and remove the following (if present):
Java™ SE Runtime Environment 6 Update 1
Upgrading Java:
- Download the latest version of Java Runtime Environment (JRE) 6 Update 6.
- Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
- Click the "Download" button to the right.
- Select your Platform and check the box that says: "I agree to the Java SE Runtime Environment 6 License Agreement.".
- Click on Continue.
- Click on the link to download Windows Offline Installation (jre-6u6-windows-i586-p.exe) and save it to your desktop. Do NOT use the Sun Download Manager..
- Close any programs you may have running - especially your web browser.
- Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
- Check any item with Java Runtime Environment (JRE or J2SE) in the name.
- Click the Remove or Change/Remove button.
- Repeat as many times as necessary to remove each Java version.
- Reboot your computer once all Java components are removed.
- Then from your desktop double-click on the download to install the newest version.
In your next reply could you let me know how your machine is running now:
andrewuk