[coachwife6]

How is everything running? OK, except for that return in spybot?

[Advertisements]

The boot up still takes for ever. After it is running it seems ok. I also lost all my user accounts, and can not access user accounts from control panel. I can access it through computer managment but the accounts do not show up. I am wondering if it is time to reinstall.

[TomNJ]

The boot up still takes for ever. After it is running it seems ok. I also lost all my user accounts, and can not access user accounts from control panel. I can access it through computer managment but the accounts do not show up. I am wondering if it is time to reinstall.

[coachwife6]

No, don't do that. Let me look at it and I will see if I can get some fresh eyes to see if I missed something.

Do you have a lot of photos/music/programs on there?

[TomNJ]

I had about 100 pictures on there, no music or games. I also copied all my pictures to cd and removed them last night and it didn't seem to make any difference. Thanks for all your help.

[coachwife6]

Reset your restore points again.

I want you to run the scan from panda and let it delete what it finds. I gave you the link earlier.

Copy and paste the results of that scan into this topic, along with a new hijack this file.

[TomNJ]

OK I will do it when I get home tonight. Again thanks for your help.

[coachwife6]

The infections are getting bad. It just takes a long time. I will try to have someone look at it and see if they can suggest anything else before you get home tonight.

[TomNJ]

OK Thanks

[Metallica]

Hi TomNJ,

Coachwife asked me to take a look.
Your log looks clean but you had onekinfection that often leaves some hidden re-installer behind.

Download and run About:Buster http://www.majorgeek...wnload4289.html
It ususally takes two runs to get cleaned.

• Prepare CWShredder:
  • Download CWShredder.
  • Save it to your desktop.
  • Do not run it yet. We will run it later.
• Run Symantec's BackDoor Removal Tool:
  • Download the Backdoor.Agent.B Removal Tool from Symantec.
  • Follow Symantec's instructions for how to run it.
  • Be sure to save the log file. I will need to see it later.
  • Restart your computer.
• Run CWShredder. Be sure to click Fix as opposed to Scan Only. It should find some things and remove them.
• Restart your computer once more.
• Post a new HijackThis log and the log Symantec's tool gave you.

Hope this solves it,

[TomNJ]

OK Thanks. I will do it as soon as get home. Thanks for your help.

[TomNJ]

New HJT Log. The symantec virus scan found nothing as well as cwshreader

Logfile of HijackThis v1.99.1
Scan saved at 5:25:02 PM, on 5/9/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\WINDOWS\system32\wuauclt.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKCU\..\Run: [Windows Registry Repair Pro] C:\Program Files\3B Software\Windows Registry Repair Pro\RegistryRepairPro.exe 4
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {9C3E8350-5873-4D8E-A1D4-DCB9E885E86D} (CYBSnoop Control) - http://www.cybersitt...vex/AXSnoop.ocx
O16 - DPF: {CD17FAAA-17B4-4736-AAEF-436EDC304C8C} (ContentAuditX Control) - http://www.contentwa...uditControl.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.c...ebio5_1_1_0.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

[Metallica]

Your log is clean now. That's a start.

The worst problem now would be that some (or all) of your user accounts are gone?

Can you do a Find Files fir Userinit.exe ?
Let me know if and where you find it and the version number of the file.

Regards,

[TomNJ]

Found the file no problem.

It is c:\win\system32
ver 5.0.2195.6612

Edited by TomNJ, 10 May 2005 - 05:48 AM.

[Metallica]

Good.

Now click Start > Run > type or copy&paste regedit /e c:\usercheck.txt "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon"

This will create c:\usercheck.txt
Please find it and post the content.

Regards,

[TomNJ]

Here ya go.

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"AutoRestartShell"=dword:00000001
"DefaultDomainName"="MASTER2"
"DefaultUserName"="Tom"
"LegalNoticeCaption"=""
"LegalNoticeText"=""
"PowerdownAfterShutdown"="0"
"ReportBootOk"="1"
"Shell"="Explorer.exe"
"ShutdownWithoutLogon"="0"
"System"=""
"Userinit"="C:\\WINDOWS\\system32\\userinit.exe,"
"VmApplet"="rundll32 shell32,Control_RunDLL \"sysdm.cpl\""
"SfcQuota"=dword:ffffffff
"allocatecdroms"="0"
"allocatedasd"="0"
"allocatefloppies"="0"
"cachedlogonscount"="10"
"forceunlocklogon"=dword:00000000
"passwordexpirywarning"=dword:0000000e
"scremoveoption"="0"
"AllowMultipleTSSessions"=dword:00000001
"UIHost"=hex(2):6c,00,6f,00,67,00,6f,00,6e,00,75,00,69,00,2e,00,65,00,78,00,65,\
00,00,00
"LogonType"=dword:00000001
"Background"="0 0 0"
"DebugServerCommand"="no"
"SFCDisable"=dword:00000000
"WinStationsDisabled"="0"
"HibernationPreviouslyEnabled"=dword:00000001
"ShowLogonOptions"=dword:00000000
"AltDefaultUserName"="Tom"
"AltDefaultDomainName"="MASTER2"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{3610eda5-77ef-11d2-8dc5-00c04fa31a66}]
@="Microsoft Disk Quota"
"NoMachinePolicy"=dword:00000000
"NoUserPolicy"=dword:00000001
"NoSlowLink"=dword:00000001
"NoBackgroundPolicy"=dword:00000001
"NoGPOListChanges"=dword:00000001
"PerUserLocalSettings"=dword:00000000
"RequiresSuccessfulRegistry"=dword:00000001
"EnableAsynchronousProcessing"=dword:00000000
"DllName"=hex(2):64,00,73,00,6b,00,71,00,75,00,6f,00,74,00,61,00,2e,00,64,00,\
6c,00,6c,00,00,00
"ProcessGroupPolicy"="ProcessGroupPolicy"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3}]
@="Internet Explorer Zonemapping"
"DllName"=hex(2):69,00,65,00,64,00,6b,00,63,00,73,00,33,00,32,00,2e,00,64,00,\
6c,00,6c,00,00,00
"ProcessGroupPolicy"="ProcessGroupPolicyForZoneMap"
"NoGPOListChanges"=dword:00000001
"RequiresSucessfulRegistry"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{827D319E-6EAC-11D2-A4EA-00C04F79F83A}]
"ProcessGroupPolicy"="SceProcessSecurityPolicyGPO"
"GenerateGroupPolicy"="SceGenerateGroupPolicy"
"ExtensionRsopPlanningDebugLevel"=dword:00000001
"ProcessGroupPolicyEx"="SceProcessSecurityPolicyGPOEx"
"ExtensionDebugLevel"=dword:00000001
"DllName"=hex(2):73,00,63,00,65,00,63,00,6c,00,69,00,2e,00,64,00,6c,00,6c,00,\
00,00
@="Security"
"NoUserPolicy"=dword:00000001
"NoGPOListChanges"=dword:00000001
"EnableAsynchronousProcessing"=dword:00000001
"MaxNoGPOListChangesInterval"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{A2E30F80-D7DE-11d2-BBDE-00C04F86AE3B}]
"ProcessGroupPolicyEx"="ProcessGroupPolicyEx"
"GenerateGroupPolicy"="GenerateGroupPolicy"
"ProcessGroupPolicy"="ProcessGroupPolicy"
"DllName"=hex(2):69,00,65,00,64,00,6b,00,63,00,73,00,33,00,32,00,2e,00,64,00,\
6c,00,6c,00,00,00
@="Internet Explorer Branding"
"NoSlowLink"=dword:00000001
"NoBackgroundPolicy"=dword:00000000
"NoGPOListChanges"=dword:00000001
"NoMachinePolicy"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{B1BE8D72-6EAC-11D2-A4EA-00C04F79F83A}]
"ProcessGroupPolicy"="SceProcessEFSRecoveryGPO"
"DllName"=hex(2):73,00,63,00,65,00,63,00,6c,00,69,00,2e,00,64,00,6c,00,6c,00,\
00,00
@="EFS recovery"
"NoUserPolicy"=dword:00000001
"NoGPOListChanges"=dword:00000001
"RequiresSuccessfulRegistry"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{C631DF4C-088F-4156-B058-4375F0853CD8}]
@="Microsoft Offline Files"
"DllName"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,63,\
00,73,00,63,00,75,00,69,00,2e,00,64,00,6c,00,6c,00,00,00
"EnableAsynchronousProcessing"=dword:00000000
"NoBackgroundPolicy"=dword:00000000
"NoGPOListChanges"=dword:00000000
"NoMachinePolicy"=dword:00000000
"NoSlowLink"=dword:00000000
"NoUserPolicy"=dword:00000001
"PerUserLocalSettings"=dword:00000000
"ProcessGroupPolicy"="ProcessGroupPolicy"
"RequiresSuccessfulRegistry"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\GPExtensions\{c6dc5466-785a-11d2-84d0-00c04fb169f7}]
@="Software Installation"
"DllName"=hex(2):61,00,70,00,70,00,6d,00,67,00,6d,00,74,00,73,00,2e,00,64,00,\
6c,00,6c,00,00,00
"ProcessGroupPolicyEx"="ProcessGroupPolicyObjectsEx"
"GenerateGroupPolicy"="GenerateGroupPolicy"
"NoBackgroundPolicy"=dword:00000000
"RequiresSucessfulRegistry"=dword:00000000
"NoSlowLink"=dword:00000001
"PerUserLocalSettings"=dword:00000001
"EventSources"=hex(7):28,00,41,00,70,00,70,00,6c,00,69,00,63,00,61,00,74,00,69,\
00,6f,00,6e,00,20,00,4d,00,61,00,6e,00,61,00,67,00,65,00,6d,00,65,00,6e,00,\
74,00,2c,00,41,00,70,00,70,00,6c,00,69,00,63,00,61,00,74,00,69,00,6f,00,6e,\
00,29,00,00,00,28,00,4d,00,73,00,69,00,49,00,6e,00,73,00,74,00,61,00,6c,00,\
6c,00,65,00,72,00,2c,00,41,00,70,00,70,00,6c,00,69,00,63,00,61,00,74,00,69,\
00,6f,00,6e,00,29,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\crypt32chain]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,00,72,00,79,00,70,00,74,00,33,00,32,00,2e,00,64,00,6c,00,\
6c,00,00,00
"Logoff"="ChainWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cryptnet]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,00,72,00,79,00,70,00,74,00,6e,00,65,00,74,00,2e,00,64,00,\
6c,00,6c,00,00,00
"Logoff"="CryptnetWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cscdll]
"DLLName"="cscdll.dll"
"Logon"="WinlogonLogonEvent"
"Logoff"="WinlogonLogoffEvent"
"ScreenSaver"="WinlogonScreenSaverEvent"
"Startup"="WinlogonStartupEvent"
"Shutdown"="WinlogonShutdownEvent"
"StartShell"="WinlogonStartShellEvent"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\PCANotify]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"Unlock"="WLEventUnlock"
"Lock"="WLEventLock"
"Startup"="WLEventStartup"
"DllName"="PCANotify.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\ScCertProp]
"DLLName"="wlnotify.dll"
"Logon"="SCardStartCertProp"
"Logoff"="SCardStopCertProp"
"Lock"="SCardSuspendCertProp"
"Unlock"="SCardResumeCertProp"
"Enabled"=dword:00000001
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\Schedule]
"Asynchronous"=dword:00000000
"DllName"=hex(2):77,00,6c,00,6e,00,6f,00,74,00,69,00,66,00,79,00,2e,00,64,00,\
6c,00,6c,00,00,00
"Impersonate"=dword:00000000
"StartShell"="SchedStartShell"
"Logoff"="SchedEventLogOff"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\sclgntfy]
"Logoff"="WLEventLogoff"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001
"DllName"=hex(2):73,00,63,00,6c,00,67,00,6e,00,74,00,66,00,79,00,2e,00,64,00,\
6c,00,6c,00,00,00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SensLogn]
"DLLName"="WlNotify.dll"
"Lock"="SensLockEvent"
"Logon"="SensLogonEvent"
"Logoff"="SensLogoffEvent"
"Safe"=dword:00000001
"MaxWait"=dword:00000258
"StartScreenSaver"="SensStartScreenSaverEvent"
"StopScreenSaver"="SensStopScreenSaverEvent"
"Startup"="SensStartupEvent"
"Shutdown"="SensShutdownEvent"
"StartShell"="SensStartShellEvent"
"PostShell"="SensPostShellEvent"
"Disconnect"="SensDisconnectEvent"
"Reconnect"="SensReconnectEvent"
"Unlock"="SensUnlockEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\termsrv]
"Asynchronous"=dword:00000000
"DllName"=hex(2):77,00,6c,00,6e,00,6f,00,74,00,69,00,66,00,79,00,2e,00,64,00,\
6c,00,6c,00,00,00
"Impersonate"=dword:00000000
"Logoff"="TSEventLogoff"
"Logon"="TSEventLogon"
"PostShell"="TSEventPostShell"
"Shutdown"="TSEventShutdown"
"StartShell"="TSEventStartShell"
"Startup"="TSEventStartup"
"MaxWait"=dword:00000258
"Reconnect"="TSEventReconnect"
"Disconnect"="TSEventDisconnect"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\wlballoon]
"DLLName"="wlnotify.dll"
"Logon"="RegisterTicketExpiredNotificationEvent"
"Logoff"="UnregisterTicketExpiredNotificationEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\SCLogon]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\SpecialAccounts]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\SpecialAccounts\UserList]
"HelpAssistant"=dword:00000000
"TsInternetUser"=dword:00000000
"SQLAgentCmdExec"=dword:00000000
"NetShowServices"=dword:00000000
"IWAM_"=dword:00010000
"IUSR_"=dword:00010000
"VUSR_"=dword:00010000
"ASPNET"=dword:00000000