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#1
gkill24

gkill24

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Im pretty much a newbie in terms of understanding how to fix my computer but i tried following the steps so im posting the hijackthis notes


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:52:10 AM, on 6/30/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Web Technologies\wcs.exe
C:\Program Files\Web Technologies\iebtm.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Web Technologies\iebtmm.exe
C:\Program Files\Web Technologies\wcm.exe
C:\Documents and Settings\Gabe_2\My Documents\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://internetsearchservice.com
R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://internetsearchservice.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://internetsearchservice.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://internetsearchservice.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://internetsearchservice.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://internetsearc...ce.com/ie6.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://internetsearchservice.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://internetsearchservice.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://internetsearchservice.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: 788877 helper - {7BC9C2E2-73A6-4FCF-B73D-CBAA20B31C9B} - (no file)
O2 - BHO: WarningBHO Class - {9989F1F6-70DE-4244-AC9F-6672983681A0} - C:\Program Files\AntiSpyCheck 2.1\IEWarning32.dll (file missing)
O2 - BHO: (no name) - {B8301AF7-D00E-4EA4-87C1-5FF4644FBBA1} - C:\Program Files\Web Technologies\iebt.dll
O3 - Toolbar: Internet Service - {85BDD81D-31FD-4A6B-A73C-3955B128D2EC} - C:\Program Files\Web Technologies\iebr.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AntiSpyCheck 2.1] "C:\Program Files\AntiSpyCheck 2.1\AntiSpyCheck 2.1.exe"
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [AUTORUN_VAL] C:\Program Files\AntiSpyCheck 2.1\AntiSpyCheck 2.1.exe
O4 - HKLM\..\Policies\Explorer\Run: [start] C:\Program Files\Web Technologies\iebtm.exe
O4 - HKLM\..\Policies\Explorer\Run: [some] C:\Program Files\Web Technologies\wcs.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: MiniMavis.lnk = C:\Program Files\Broderbund\Mavis Beacon Teaches Typing 12 Standard\MiniMavis.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.iexplorer...om/redirect.php (file missing)
O9 - Extra 'Tools' menuitem: IE Anti-Spyware - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.iexplorer...om/redirect.php (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O22 - SharedTaskScheduler: dysmenorrhoea - {2a7a8ce2-1eaf-4fc0-9158-958bb6bfa5c4} - C:\WINDOWS\system32\jhzpcn.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 6599 bytes
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#2
greyknight17

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Welcome to GTG.

Please print the below instructions or copy them to Notepad. Make sure to work through the fixes in the order mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

Download ATF Cleaner at http://www.atribune..../click.php?id=1
Double-click ATF-Cleaner.exe to run the program. Under Main choose Select All
Click the Empty Selected button.

If you use the Firefox browser click Firefox at the top and choose Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use the Opera browser click 'Opera' at the top and choose 'Select All'
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.


Uninstall the following via the Add/Remove Panel (Start->Settings->Control Panel->Add/Remove Programs) if found:

Web Technologies
AntiSpyCheck 2.1


Run a scan in HijackThis. Check each of the following if they still exist and hit 'Fix Checked' after you checked the last one:

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://internetsearchservice.com
R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://internetsearchservice.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://internetsearchservice.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://internetsearchservice.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://internetsearchservice.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://internetsearc...ce.com/ie6.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://internetsearchservice.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://internetsearchservice.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://internetsearchservice.com
O2 - BHO: 788877 helper - {7BC9C2E2-73A6-4FCF-B73D-CBAA20B31C9B} - (no file)
O2 - BHO: WarningBHO Class - {9989F1F6-70DE-4244-AC9F-6672983681A0} - C:\Program Files\AntiSpyCheck 2.1\IEWarning32.dll (file missing)
O2 - BHO: (no name) - {B8301AF7-D00E-4EA4-87C1-5FF4644FBBA1} - C:\Program Files\Web Technologies\iebt.dll
O3 - Toolbar: Internet Service - {85BDD81D-31FD-4A6B-A73C-3955B128D2EC} - C:\Program Files\Web Technologies\iebr.dll
O4 - HKLM\..\Run: [AntiSpyCheck 2.1] "C:\Program Files\AntiSpyCheck 2.1\AntiSpyCheck 2.1.exe"
O4 - HKCU\..\Run: [AUTORUN_VAL] C:\Program Files\AntiSpyCheck 2.1\AntiSpyCheck 2.1.exe
O4 - HKLM\..\Policies\Explorer\Run: [start] C:\Program Files\Web Technologies\iebtm.exe
O4 - HKLM\..\Policies\Explorer\Run: [some] C:\Program Files\Web Technologies\wcs.exe
O9 - Extra button: (no name) - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.iexplorer...om/redirect.php (file missing)
O9 - Extra 'Tools' menuitem: IE Anti-Spyware - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.iexplorer...om/redirect.php (file missing)
O22 - SharedTaskScheduler: dysmenorrhoea - {2a7a8ce2-1eaf-4fc0-9158-958bb6bfa5c4} - C:\WINDOWS\system32\jhzpcn.dll


Locate the following Files/Folders and delete them if they exist (if no location given, just do a search for them):

C:\Program Files\Web Technologies\
C:\Program Files\AntiSpyCheck 2.1\
C:\WINDOWS\system32\jhzpcn.dll


Download Malwarebytes ' Anti-Malware at http://www.besttechi.../mbam-setup.exe or http://www.majorgeek...ware_d5756.html Double-click on mbam-setup.exe to install the application.

* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform Full Scan, then click Scan.
* The scan may take some time to finish, so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to restart (see Extra Note below).
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy & paste the entire report into your next reply.

Extra Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.


1. Download combofix at http://download.blee...Bs/ComboFix.exe Save it to your Desktop before you run it.
2. Double-click combofix.exe & follow the prompts.
3. When finished, it will produce a log for you. Post that log in your next reply.

Note:
Do not click on combofix's window while it's running. That may cause it to stall.
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#3
gkill24

gkill24

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sorry

Edited by gkill24, 01 July 2008 - 04:06 AM.

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#4
gkill24

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ComboFix 08-06-20.4 - Gabe_2 2008-07-01 2:48:53.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.57 [GMT -7:00]
Running from: C:\Documents and Settings\Gabe_2\Desktop\ComboFix.exe
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((( Files Created from 2008-06-01 to 2008-07-01 )))))))))))))))))))))))))))))))
.

2008-06-30 23:38 . 2008-06-30 23:38 <DIR> d-------- C:\Documents and Settings\Gabe_2\Application Data\Malwarebytes
2008-06-30 23:38 . 2008-06-30 23:38 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-06-30 23:38 . 2008-06-28 14:16 34,296 --a------ C:\WINDOWS\system32\drivers\mbamcatchme.sys
2008-06-30 23:38 . 2008-06-28 14:16 17,144 --a------ C:\WINDOWS\system32\drivers\mbam.sys
2008-06-30 12:13 . 2008-06-30 12:15 <DIR> d-------- C:\Program Files\Panda Security
2008-06-30 02:29 . 2008-06-30 02:29 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\TEMP
2008-06-10 12:28 . 2008-06-13 06:10 272,128 --------- C:\WINDOWS\system32\drivers\bthport.sys
2008-06-10 12:28 . 2008-06-13 06:10 272,128 -----c--- C:\WINDOWS\system32\dllcache\bthport.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-07-01 06:15 --------- d-----w C:\Program Files\Symantec AntiVirus
2008-06-30 10:11 --------- d-----w C:\Documents and Settings\All Users\Application Data\Viewpoint
2008-05-08 12:28 202,752 ----a-w C:\WINDOWS\system32\drivers\rmcast.sys
2008-05-07 05:18 1,287,680 ----a-w C:\WINDOWS\system32\quartz.dll
2008-04-21 07:04 659,456 ----a-w C:\WINDOWS\system32\wininet.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Aim6"="C:\Program Files\AIM6\aim6.exe" [2008-03-06 13:50 50528]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2004-02-29 16:44 66680]
"vptray"="C:\PROGRA~1\SYMANT~1\VPTray.exe" [2004-03-12 15:18 124128]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [2007-06-29 06:24 286720]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-08-15 20:15 271672]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [2007-09-25 02:11 132496]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 23:16 39792]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [1999-02-17 13:05:56 65588]
MiniMavis.lnk - C:\Program Files\Broderbund\Mavis Beacon Teaches Typing 12 Standard\MiniMavis.exe [2007-11-17 22:49:20 2392064]

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=
"C:\\Program Files\\AIM6\\aim6.exe"=


*Newly Created Service* - CATCHME
.
Contents of the 'Scheduled Tasks' folder
"2008-06-28 05:52:57 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2008-06-30 13:00:07 C:\WINDOWS\Tasks\Spybot - Search & Destroy - Scheduled Task.job"
- C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
.
**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-07-01 02:51:55
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-07-01 2:54:43
ComboFix-quarantined-files.txt 2008-07-01 09:54:36

Pre-Run: 6,034,993,152 bytes free
Post-Run: 6,033,403,904 bytes free

70 --- E O F --- 2008-06-20 07:58:23
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#5
greyknight17

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Did Malwarebytes find any infected files and remove them?

Good job. Your log is clean :)

To help prevent future spyware infections, read the Anti-Spyware Tutorial and use the tools provided.

Are there any problems now? If none, go to Start->Run, copy/paste in combofix /u and hit OK to remove it. You should be set to go.
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#6
greyknight17

greyknight17

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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