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Lacking Permission


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#1
NoExcuse

NoExcuse

    New Member

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  • 2 posts
(Hopefully I have posted this in the correct part of the Site)

Hey Geeks, I've contracted this virus onto my computer that I cant seem to get rid of. The basic Free, anti-virus, and Spyware programs just are not doing it. So I went out and bought Norton Anti virus 8.0.

But when I try to open the Setup after I have un-zipped the files, it tells me "Windows can not access the specified device, path, or file. You may not have the appropriate permissions to access the item"

I have windows XP Home Edition. And my User account is the Computer Administrator, so I should have all privileges. I've also tried making another user account and making it Computer Admin, but with no luck.

So please? Is there anything I can do?

(I'm not sure what Virus is affecting me)
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#2
Jimmy2012

Jimmy2012

    Trusted Helper

  • Retired Staff
  • 6,238 posts
Hello NoExcuse, and welcome to Geeks to Go.

Click here to download HJTInstall.exe
  • Save HJTInstall.exe to your desktop.
  • Doubleclick on the HJTInstall.exe icon on your desktop.
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed, it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

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