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Internal Error 2753. RegUtils


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#1
mrdusty007

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I decided to uninstall my Java download, with a view to subsequently reinstalling because when I tried to play a game on POGO & it said I had Java error so I could not play.

In 'Control Panel':
I opened "Add or remove programs" and clicked on " J2SE Runtime Environment 5.0"
I got a screen:
"Are you sure you want to remove J2SE Runtime Environment 5.0 from your computer ?"
I clicked 'Yes'.
I got another screen:
"Please wait while Windows configures J2SE Runtime Environment 5.0 -Gathering required information. "
I got another screen:
" Internal Error 2753. RegUtils ". I clicked 'OK'.
I got another screen:
"Fatal Error during installation." I clicked 'OK' and was promptly returned to the " Add or remove programs " screen. In other words, at the moment I have no means of uninstalling this Java program.
Please advise me how I may accomplish uninstallation, despite the above circularity.
Besides the 5.0 I mentioned I also have several J2SE Runtime Envoronment 5.0 updates on my list. I have: 10, 11, 4, 6, 8 & 9 as well as an Environment 6 Update 1 & 3 Java™ 6's that are updates 2, 3 & 5. The same error occurs if I try to uninstall any of them.

Do I need all of these?
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#2
Ryan

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Was being helped in chat.

We found that using Microsoft's Installer Cleanup Utility solved the problem.

The utility can be found at http://download.micr...1bd/msicuu2.exe
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#3
mrdusty007

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Thanks Ryan, it worked perfectly. Really appreciate the help.
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