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APC Smart UPS 3000 Trouble


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#1
fstech

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Hello, I recently moved my servers from a table to a server rack. Since I have done this my event logs have been reporting that the battery has been dischared and then 3-10 seconds later it will say it's charged. It does this about 10 times and then stops. I've tried restarting the server and it still happens. The PowerChute Software says that the battery is fully charged and the load is around 59%. Any suggestions on what to do?
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#2
Kemasa

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Is there anything in the events or data which might indicate that it is going on battery due to the incoming power?
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#3
fstech

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I do not recall seeing anything like that in the event logs on PowerChute or the Windows Event Log. Everyonce in a while I catch the battery lights blinking all green for about 5-10 seconds and then it goes back to normal. But there is no event log that corresponds with the blinking.
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#4
Kemasa

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It sounds like it is going on battery for some reason. I am not sure of the version of the software that you have, but there should be a summary and a log of all the operations. The summary should tell you the last action that occurred. The battery light should only be on when it is on battery, so you need to find out why.
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#5
fstech

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I checked this morning's logs. The same thing happened between 5:00 and 5:47am. When I looked at the PowerChute summary the voltages were between 118.2 and 122.0 on a 120v line. The event log went between the battery being discharged and charged every 10 seconds or so. If there's something I'm missing let me know.
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#6
Kemasa

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Does it say anything else in the event log?
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#7
fstech

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Nope, the only thing it tells me is that "UPS Battery is Discharged" in the Windows Event Log. In the APC event log it switches back and forth between "Battery Discharged" and "Battery Charge In Range." The time between the two can be as little as 8 seconds or as much as 50 seconds and it happens between 5 and 6 every morning.
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#8
Kemasa

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There should be more information, which you might have to explore the PowerChute program to find it or contact APC.
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