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reboots after Applying Computer Settings

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  • Guest
Have done a repair install of windows.

Removed the hard drive and used various utilities to scan for malware/adaware and virus scan.

Loaded BIOS defaults

Not sure why the PC keeps rebooting but its got me pulling my hair out.

System Specs:

Inspiron 9400
XP Pro
Part of Domain

SP2 installed
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    Tech Secretary

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Are you still able to get into windows?
If so then download Speedfan.
Open Speedfan and please tell me the voltages and temperatures you can see.

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  • Guest
Unfortunately I cannot get into windows via safe mode or regular mode. I have run the Dell Diagnostics with clean results... Booted the system with only one stick of RAM in, then booted with only the other stick of RAM in. I have a copy of ERD commander that I just used to remove hotfixes to no avail. I will get my laptop cooler under it.

Could be a voltage issue, but even booting after system has been off for a few hours I get the same results...

Just renamed the catroot2 folder in the windows directory and going to attempt a repair install of windows again.
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  • Guest
Renaming catroot2 folder in windows directory and a repair install, did not work.

I just also specified to start windows without restarting on fatal system error and received the following blue screen:

STOP: c000021a {Fatal System Error}
The Windows Logon Process system process terminated unexpectedly with a statusof 0x0000005 (0x00000000 0x00000000).
The system has been shut down.

Currently working with this Microsoft KB: http://support.micro...kb;en-us;156669

Edited by jjsmith, 01 July 2008 - 07:39 PM.

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