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Trouble connecting Bluetooth Mouse


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#1
fowlermj

fowlermj

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Just this morning I received the Microsoft Bluetooth mouse I ordered online and tried to connect it to my Gateway laptop. I'm relatively new to Bluetooth, so I'll give as much information as I think makes sense :)

My laptop is less than one year old
I have a BT logo on my F6 key
This folder exists on my computer: C:\Program Files\WIDCOMM\Bluetooth Software\My Bluetooth Places
The mouse is Microsoft Bluetooth Notebook Mouse 5000

I installed the batteries in the mouse, turned it on and the status light automatically started blinking red/gree/red/green, indicating (per the instructions) that it was ready to connect. I then hit Fn+F6 to enable BT. It tells me "Bluetooth device not found. Please verify that your Bluetooth device is properly connected and turned on." I get the same error when I try to run the Bluetooth Wizard, located in the folder listed above.

I know the batteries are installed - the indicator lights up. I know that it is ready to connect - the light is blinking between colors. At no point today have I been able to get the Wizard to recognize anything. I did, though, get this error once (which makes me a little nervous): "Bluetooth license check failed. Please make sure that the Bluetooth device is plugged in/turned on, the device you are using is licensed for this software, and that your license has not expired."

Any ideas of what I could be doing wrong? Is it possible that I don't actually have the capability of using a BT mouse even though I have all this BT paraphanalia on my computer?

Thanks!

-M

Edited by fowlermj, 02 July 2008 - 10:12 AM.

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#2
fowlermj

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UPDATE:

Problem solved, lock/delete/burn this post if you would like.

Apparently I know just enough about computers to be dangerous... turns out that even though this model almost always comes with a BT wireless card, my company has cheaped out and opted to not have one installed. Which is a blast since there is, of course, BT software preinstalled and a BT logo slapped on one of my keys (F6). Device manager showed some variety of driver/item with a BT logo and name, but apparently that is meaningless.

So, once again, I've managed to dig just deep enough to believe I know what's going on...

USB BT nubbin on order.

/selfslap

-M
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