[Rorschach112]

Do this

Please download the OTMoveIt2 by OldTimer.

• Save it to your desktop.
• Please double-click OTMoveIt2.exe to run it.
• Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
  
  

  [kill explorer]
  C:\WINDOWS\system32\khfCtUKD.dll
  C:\WINDOWS\tovafrnm.exe
  C:\WINDOWS\qegbdmwf.dll
  C:\WINDOWS\pntqkflv.dll
  C:\WINDOWS\gxvpsafm.dll
  C:\WINDOWS\eqwt.exe
  HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\D
  HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{18a8bafd-31b8-11dd-ac5d-806d6172696f}
  purity 
  EmptyTemp
  [start explorer]

• Return to OTMoveIt2, right click in the "Paste List of Files/Folders to Move" window (under the light Yellow bar) and choose Paste.
• Click the red Moveit! button.
• A log of files and folders moved will be created in the c:\_OTMoveIt\MovedFiles folder in the form of Date and Time (mmddyyyy_hhmmss.log). Please open this log in Notepad and post its contents in your next reply.
• Close OTMoveIt2

If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.



Reboot and post a new DSS log

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It didn't open. I downloaded OTMoveIt2.exe to my desktop and tried to open it but it doesn't work. I had alreay tried this before and it didn't work before either.

[JuanLikesChopin]

It didn't open. I downloaded OTMoveIt2.exe to my desktop and tried to open it but it doesn't work. I had alreay tried this before and it didn't work before either.

[Rorschach112]

Reboot into Safe Mode and delete these files

C:\WINDOWS\system32\khfCtUKD.dll
C:\WINDOWS\tovafrnm.exe
C:\WINDOWS\qegbdmwf.dll
C:\WINDOWS\pntqkflv.dll
C:\WINDOWS\gxvpsafm.dll
C:\WINDOWS\eqwt.exe


Then reboot and post a new DSS log

[JuanLikesChopin]

Hello, thank you for all the help so far

I deleted the files you told me in safe mode and here is the new DSS log:

Deckard's System Scanner v20071014.68
Run by HP_Administrator on 2008-07-06 15:20:09
Computer is in Normal Mode.
--------------------------------------------------------------------------------



-- HijackThis (run as HP_Administrator.exe) ------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:20:16 PM, on 7/6/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\brss01a.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\ARPWRMSG.EXE
C:\WINDOWS\Samsung\PanelMgr\SSMMgr.exe
C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe
C:\Program Files\Common Files\Real\Update_OB\RealOneMessageCenter.exe
C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Roxio\CinePlayer\DMXLauncher.exe
C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe
C:\Program Files\DISC\DiscUpdMgr.exe
C:\Program Files\DISC\DISCover.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\CPSHelpRunner10.exe
C:\Program Files\DISC\DiscStreamHub.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\QUICKENW\QWDLLS.EXE
C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\YouTube\Uploader\youtubeuploader.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\msiexec.exe
c:\windows\system\hpsysdrv.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Documents and Settings\HP_Administrator\Desktop\dss.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\HP_ADM~1.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...a...&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.h...a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...a...&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: HpWebHelper - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SSC_UserPrompt] "c:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe"
O4 - HKLM\..\Run: [Samsung PanelMgr] C:\WINDOWS\Samsung\PanelMgr\SSMMgr.exe /autorun
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [MsgCenterExe] "C:\Program Files\Common Files\Real\Update_OB\RealOneMessageCenter.exe" -osboot
O4 - HKLM\..\Run: [IS CfgWiz] c:\Program Files\Norton Internet Security\cfgwiz.exe /GUID {F073BDC9-0D67-4ff0-879E-27241C843828} /MODE CfgWiz /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [DMXLauncher] "C:\Program Files\Roxio\CinePlayer\DMXLauncher.exe"
O4 - HKLM\..\Run: [DMAScheduler] "c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe"
O4 - HKLM\..\Run: [DiscUpdateManager] C:\Program Files\DISC\DiscUpdMgr.exe
O4 - HKLM\..\Run: [DISCover] C:\Program Files\DISC\DISCover.exe
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - S-1-5-18 Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'SYSTEM')
O4 - .DEFAULT Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - Startup: YouTube Uploader.lnk = C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\YouTube\Uploader\youtubeuploader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Billminder.lnk = C:\QUICKENW\BILLMIND.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE
O4 - Global Startup: Updates From HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O15 - Trusted Zone: http://*.trymedia.com (HKLM)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Trend Micro Protection Against Spyware (PcScnSrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcScnSrv.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
O23 - Service: Roxio UPnP Renderer 10 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 10\RoxioUPnPRenderer10.exe
O23 - Service: Roxio Upnp Server 10 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 10\RoxioUpnpService10.exe
O23 - Service: LiveShare P2P Server 10 (RoxLiveShare10) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe
O23 - Service: RoxMediaDB10 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe
O23 - Service: Roxio Hard Drive Watcher 10 (RoxWatch10) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe
O23 - Service: SessionLauncher - Unknown owner - C:\DOCUME~1\HP_ADM~1\LOCALS~1\Temp\DX9\SessionLauncher.exe (file missing)
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

--
End of file - 12714 bytes

-- Files created between 2008-06-06 and 2008-07-06 -----------------------------

2008-07-05 13:48:49 0 dr-hs---- C:\cmdcons
2008-07-02 05:26:01 0 d-------- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2008-07-02 05:25:53 0 d-------- C:\Program Files\SUPERAntiSpyware
2008-07-02 05:25:53 0 d-------- C:\Documents and Settings\HP_Administrator\Application Data\SUPERAntiSpyware.com
2008-07-02 04:15:35 0 d-------- C:\Documents and Settings\HP_Administrator\Application Data\Netscape
2008-06-16 04:30:29 0 d-------- C:\Program Files\Virtual Earth 3D
2008-06-15 21:19:38 0 d-------- C:\Program Files\Common Files\xing shared
2008-06-11 00:36:55 0 dr------- C:\liliana
2008-06-10 01:27:58 479232 --a------ C:\WINDOWS\ssndii.exe <Not Verified; ; Non-Device INF Installer>
2008-06-10 01:27:54 49152 --a------ C:\WINDOWS\system32\ssusbpn.dll <Not Verified; Samsung Electronics; Samsung MFP>
2008-06-10 01:27:54 57344 --a------ C:\WINDOWS\system32\ssdevm.dll <Not Verified; Samsung Electronics; Samsung MFP>
2008-06-10 01:27:53 0 d-------- C:\WINDOWS\Samsung
2008-06-10 01:25:56 0 d-------- C:\WINDOWS\system32\drivers\Samsung
2008-06-10 01:25:55 41984 --a------ C:\WINDOWS\system32\drivers\DGIVECP.SYS <Not Verified; Samsung Electronics Co., Ltd.; Samsung Electronics Co., Ltd. VECP for Windows 2000, XP>
2008-06-06 10:44:33 0 d-------- C:\Program Files\Bonjour
2008-06-06 10:42:43 0 d------c- C:\WINDOWS\system32\DRVSTORE
2008-06-06 10:38:56 4 --a------ C:\WINDOWS\system32\1E1B92


-- Find3M Report ---------------------------------------------------------------

2008-07-06 15:20:05 0 d-------- C:\Documents and Settings\HP_Administrator\Application Data\Skype
2008-07-06 15:19:56 0 d-------- C:\Program Files\Google
2008-07-06 15:19:22 5071 --a------ C:\Documents and Settings\HP_Administrator\Application Data\.googlewebacchosts
2008-07-06 13:33:51 0 d-------- C:\Documents and Settings\HP_Administrator\Application Data\skypePM
2008-07-04 18:22:16 0 d-------- C:\Program Files\Trend Micro
2008-07-02 05:25:02 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-06-24 14:23:09 0 d-------- C:\Program Files\Common Files\Adobe
2008-06-21 19:26:46 0 d-------- C:\Documents and Settings\HP_Administrator\Application Data\LimeWire
2008-06-15 21:19:38 0 d-------- C:\Program Files\Common Files
2008-06-15 21:19:31 0 d-------- C:\Program Files\Common Files\Real
2008-06-14 14:04:40 0 d-------- C:\Program Files\Finale NotePad 2008
2008-06-10 14:58:14 0 d-------- C:\Documents and Settings\HP_Administrator\Application Data\AdobeUM
2008-06-10 01:24:43 0 d-------- C:\Program Files\SAMSUNG
2008-06-07 13:05:01 0 d-------- C:\Program Files\LimeWire
2008-06-06 10:44:08 0 d-------- C:\Program Files\QuickTime
2008-06-06 10:42:56 0 d-------- C:\Program Files\Apple Software Update
2008-06-04 11:50:35 0 d-------- C:\Program Files\Quicken
2008-06-04 11:48:07 56 --ah----- C:\WINDOWS\system32\ezsidmv.dat
2008-06-04 11:47:28 0 d-------- C:\Program Files\Common Files\Skype
2008-06-04 10:30:23 40 --ahs---- C:\Documents and Settings\HP_Administrator\Application Data\.zreglib
2008-06-03 21:45:44 0 d-------- C:\Documents and Settings\HP_Administrator\Application Data\Roxio
2008-06-03 21:29:02 0 d-------- C:\Program Files\InterActual
2008-06-03 21:18:47 0 d-------- C:\Program Files\Roxio
2008-06-03 21:17:59 0 d-------- C:\Program Files\Common Files\Sonic Shared
2008-06-03 21:14:00 0 d-------- C:\Program Files\Common Files\Roxio Shared
2008-06-03 21:11:07 0 d-------- C:\Program Files\SmartSound Software
2008-06-03 21:10:45 0 d-------- C:\Program Files\Common Files\InstallShield
2008-06-03 20:59:31 0 d-------- C:\Program Files\eMule
2008-06-03 18:00:39 0 d-------- C:\Program Files\Common Files\Symantec Shared
2008-06-03 17:40:30 0 d-------- C:\Program Files\Rhapsody
2008-06-03 16:12:51 0 d-------- C:\Program Files\Sun
2008-06-03 16:12:37 0 d-------- C:\Program Files\Java
2008-06-03 16:09:47 0 d-------- C:\Documents and Settings\HP_Administrator\Application Data\Real
2008-05-30 19:05:19 0 d-------- C:\Documents and Settings\HP_Administrator\Application Data\Longman_DAE
2008-05-30 18:10:31 0 d-------- C:\Program Files\Longman
2008-05-25 00:55:49 10752 --a------ C:\WINDOWS\DCEBoot.exe
2008-05-25 00:51:27 0 d-------- C:\Program Files\Pinnacle
2008-05-25 00:18:28 0 d-------- C:\Program Files\NeroInstall.bak
2008-05-25 00:16:48 0 d-------- C:\Documents and Settings\HP_Administrator\Application Data\Nero
2008-05-25 00:15:06 0 d-------- C:\Program Files\Common Files\Nero
2008-05-25 00:13:03 0 d-------- C:\Program Files\Nero
2008-05-25 00:05:08 0 d-------- C:\Program Files\Ahead
2008-05-25 00:03:26 0 d-------- C:\Program Files\AskTBar
2008-05-16 12:58:22 0 d-------- C:\Program Files\BrowsingEnhancer
2008-04-15 17:11:09 1426 --a------ C:\Documents and Settings\HP_Administrator\Application Data\wklnhst.dat


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RTHDCPL"="RTHDCPL.EXE" [03/08/2006 07:54 AM C:\WINDOWS\RTHDCPL.EXE]
"AlwaysReady Power Message APP"="ARPWRMSG.EXE" [08/03/2005 02:19 AM C:\WINDOWS\arpwrmsg.exe]
"NvCplDaemon"="C:\WINDOWS\system32\NvCpl.dll" [01/24/2006 10:15 PM]
"SSC_UserPrompt"="c:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe" []
"Samsung PanelMgr"="C:\WINDOWS\Samsung\PanelMgr\SSMMgr.exe" [02/21/2008 02:17 AM]
"RoxWatchTray"="C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe" [08/24/2007 03:52 PM]
"Recguard"="C:\WINDOWS\SMINST\RECGUARD.EXE" [07/23/2005 01:14 AM]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [03/28/2008 11:37 PM]
"PCDrProfiler"="" []
"nwiz"="nwiz.exe" [01/24/2006 10:15 PM C:\WINDOWS\system32\nwiz.exe]
"NeroFilterCheck"="C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe" [02/28/2008 09:59 AM]
"NBKeyScan"="C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe" [02/18/2008 04:29 PM]
"MsgCenterExe"="C:\Program Files\Common Files\Real\Update_OB\RealOneMessageCenter.exe" [06/15/2008 09:19 PM]
"IS CfgWiz"="c:\Program Files\Norton Internet Security\cfgwiz.exe" []
"HPHUPD08"="c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe" [06/02/2005 02:35 AM]
"HPBootOp"="C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" [02/16/2006 01:34 AM]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPwuSchd2.exe" [12/15/2005 09:18 PM]
"ehTray"="C:\WINDOWS\ehome\ehtray.exe" [09/30/2005 12:01 AM]
"DMXLauncher"="C:\Program Files\Roxio\CinePlayer\DMXLauncher.exe" [08/14/2007 03:44 AM]
"DMAScheduler"="c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe" [03/20/2006 12:05 PM]
"DiscUpdateManager"="C:\Program Files\DISC\DiscUpdMgr.exe" [03/16/2006 05:11 AM]
"DISCover"="C:\Program Files\DISC\DISCover.exe" [03/16/2006 05:12 AM]
"ccApp"="c:\Program Files\Common Files\Symantec Shared\ccApp.exe" []
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [06/15/2008 09:19 PM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/10/2004 12:00 AM]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [08/24/2007 11:11 PM]
"Skype"="C:\Program Files\Skype\Phone\Skype.exe" [05/30/2008 03:54 PM]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [10/13/2004 07:24 PM]
"IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" [02/28/2008 05:07 PM]
"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [02/27/2007 11:39 AM]

C:\Documents and Settings\HP_Administrator\Start Menu\Programs\Startup\
YouTube Uploader.lnk - C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\YouTube\Uploader\youtubeuploader.exe [11/9/2007 1:33:08 PM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [4/23/2008 3:38:16 AM]
Billminder.lnk - C:\QUICKENW\BILLMIND.EXE [8/22/2007 3:19:28 PM]
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [12/15/2005 9:40:44 PM]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2/13/2001 1:01:04 AM]
Quicken Startup.lnk - C:\QUICKENW\QWDLLS.EXE [8/22/2007 3:19:34 PM]
Updates From HP.lnk - C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe [5/25/2006 6:02:07 PM]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"InstallVisualStyle"=C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"=C:\WINDOWS\Resources\Themes\Royale.theme

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [12/20/2006 12:55 PM 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll 02/27/2007 11:39 AM 282624 C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
"Authentication Packages"= msv1_0 nwprovau



[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\D]
AutoRun\command- C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Info.exe protect.ed 480 480




-- End of Deckard's System Scanner: finished at 2008-07-06 15:20:55 ------------

[Rorschach112]

Hello

Go to this site:
http://www.virustotal.com/
On top you'll find 'Browse'
Click the browse button and browse to the file:

C:\WINDOWS\system32\1E1B92

Click open.
Then click the 'Send' button next to it.
This will scan the file. Please be patient.
Once scanned, copy and paste the results as well in your next reply.


Also tell me how your PC is running

[JuanLikesChopin]

I have three internet browsers installed on my computer. They are Mozilla Firefox, Internet Explorer, and Netscape. Ever since the problems started Mozilla won't open and IE was closing with an error whenever I tried to open it. Netscape has been the only one that works but I can't get access to virustotal.com or geekstogo.com. I've been using another laptop to post on this site. IE works now but it won't open these sites. It says "The webpage cannot be found" even though I do have internet access.

[JuanLikesChopin]

I uninstalled Netscape and Mozilla and then reinstalled the new Mozilla Firefox but it still won't open.

[Rorschach112]

Are you having pop ups or any other problems ?

[JuanLikesChopin]

No, I don't have any pop ups. Mozilla just won't open and IE won't open certain websites as if it was blocking them for some reason. I still think there is something wrong.

[Rorschach112]

Well it isn't malware related

• Make sure you have an Internet Connection.
• Double-click OTMoveIt2.exe to run it.
• Click on the CleanUp! button
• A list of tool components used in the Cleanup of malware will be downloaded.
• If your Firewall or Real Time protection attempts to block OtMoveit2 to rech the Internet, please allow the application to do so.
• Click Yes to beging the Cleanup process and remove these components, including this application.
• You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.

You now need to update your Java and remove your older versions.

Please follow these steps to remove older version Java components.

* Click Start > Control Panel.
* Click Add/Remove Programs.
* Check any item with Java Runtime Environment (JRE) in the name.
* Click the Remove or Change/Remove button.

Download the latest version of Java Runtime Environment (JRE), and install it to your computer from
here



Your using an old version of Adobe Acrobat Reader, this can leave your pc open to vulnerabilities, you can update it here :
http://www.adobe.com.../readstep2.html




Now we need to create a new System Restore point.

Click Start Menu > Run > type (or copy and paste)

%SystemRoot%\System32\restore\rstrui.exe

Press OK. Choose Create a Restore Point then click Next. Name it and click Create, when the confirmation screen shows the restore point has been created click Close.

Next goto Start Menu > Run > type

cleanmgr

Click OK, Disk Cleanup will open and start calculating the amount of space that can be freed, Once thats finished it will open the Disk Cleanup options screen, click the More Options tab then click Clean up on the system restore area and choose Yes at the confirmation window which will remove all the restore points except the one we just created.

To close Disk Cleanup and remove the Temporary Internet Files detected in the initial scan click OK then choose Yes on the confirmation window.




Below I have included a number of recommendations for how to protect your computer against malware infections.

* Keep Windows updated by regularly checking their website at :
http://windowsupdate.microsoft.com/
This will ensure your computer has always the latest security updates available installed on your computer.

* To reduce re-infection for malware in the future, I strongly recommend installing these free programs:

SpywareBlaster protects against bad ActiveX
IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all
Have a look at this tutorial for IE-Spyad here

* SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program or there will be a conflict.

Make Internet Explorer more secure

• Click Start > Run
• Type Inetcpl.cpl & click OK
• Click on the Security tab
• Click Reset all zones to default level
• Make sure the Internet Zone is selected & Click Custom level
• In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
• Next Click OK, then Apply button and then OK to exit the Internet Properties page.

* MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

* Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
Here

* Take a good look at the following suggestions for malware prevention by reading Tony Klein’s article 'How Did I Get Infected In The First Place'
Here

Thank you for your patience, and performing all of the procedures requested.

[JuanLikesChopin]

OK. Thank you very much for your time and your help. I appreciate it.
I did everything you said. The OtMoveIt still didn't open but everything seems to be running fine.
Thank you

[Rorschach112]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.