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WINDOWS WANT RELOAD


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#1
bagofpaper

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i had a bad trojon worm on my laptop.i am trying to reload windows booting from cd rom it loads the files then it stops and says it stopped to keep any damage to my computer.i think i might have lost some files getting rid of the trojon not sure if this would cause this or not.pls help for i have tried this many times and it alWays stops in the same place thanks

dell precision m90
when i bought this puter it had windows xp pro and my daughter got a bad virus downloading music so i had to reload
windows.it has windows home on it now.now it want load either one back it gives a error screen just before it starts to load windows.is there anyway to bypass this or fix it thanks
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#2
Makaveli213

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Hello,

Do you get a Blue Screen of Death during the install of XP? Is that what you mean when it stops?

Cheers,
Mak
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#3
bagofpaper

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YEA IT IS A BLUE SCREEN IT SAYS WINDOWS HAS SHUT DOWN TO STOP DAMAGE TO MY COMPUTER
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#4
bagofpaper

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IT SAYS IT IS A ERROR SCREEN
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#5
Abydos

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Hi

What does the error-message say?
The exact wording is important, to locate
the fault.


Abydos
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#6
bagofpaper

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HERE IS WHAT IT SAYS IN THE SCREEN
A PROBLEM HAS BEEN DETECTED AND WINDOWS HAS BEEN SHUT DOWN TO PREVENT DAMAGE TO YOUR COMPUTER.
CHECK TO BE SURE YOU HAVE ADEDUATE DISK SPACE IF DRIVER IS IDENTIFIED IN THE STOP MESSAGE DISABLE IT
/THERE IS NO DRIVER IDENTIFIED IN THE MESS/
GOES ON TO SAY......
CHECK WITH HARDWARE VENDOR FOR ANY BIOS UPDATES.TRY CHANGING VIDEO ADAPTOR.
DISABLEBOIS MEMORY OPTIONS SUCH AS CACHING OR SHADOWING.
I HAVE NEVER SEEN THIS AND I HAVE NO IDEA WHAT IT MEANS THANKS FOR ANY HELP YOU CAN GIVE
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#7
bagofpaper

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IT ALSO SAYS SOMETHING ABOUT GOING IN SAFE MODE TO DISABLE COMPONENTS BUT I HAVE NO IDEA WHAT TO DISABLE
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#8
bagofpaper

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HERE IS THE TECHNICAL INFORMATION ON THE ERROR SCREEN
***STOP:0X0000007E,0XC0000005,0XF748E0BF,0XF78DA208,DXF78D9FO8.
PCI SXS-ADDRESS F748E0BF BASE AT F7487000,DATE STAMP 3B7D855C
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#9
wannabe1

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Hello bagofpaper...

Are you able to boot into Safe Mode successfully?

The error you are getting is quite often caused by incorrect video drivers, though it can be caused by several other things, too...including incompatible BIOS versions.

Can you please not use all caps? It seen as shouting and is considered rude.

wannabe1
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#10
bagofpaper

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sorry for capps i dont see to well
yes i can boot up in safemode but i have no idea what to after i get there thanks
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#11
wannabe1

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Let's look at device manager and see it it will give us a clue.

In Safe Mode, right click on My Computer and choose "Properties". Click on the "Hardware" tab, then the "Device Manager" button.

In Device Manager, do you see any yellow ! or ? icons displayed next to any of the listed devices?
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#12
bagofpaper

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well call me stupid but i cant find that in safe mode how do i get to it thankis
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#13
bagofpaper

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ok i got it yes there is 3 things with yellow? marks they all 3 say base system device
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#14
bagofpaper

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sir you still with me?
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#15
wannabe1

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Sorry...I had to step away for a bit.

Do you have a driver cd for your machine?
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