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Red X - Your computer is infected [CLOSED] [RESOLVED]


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#16
Gravity Gripp

Gravity Gripp

    Trusted Helper

  • Malware Removal
  • 1,813 posts
nitabita, good news, your PC is clean. Unless you have any questions or issues we will consider this closed. We do have a few more steps to go through to clean up some.


STEP ONE
Please download OTCleanIt from here.
  • Once you have it downloaded, double click the icon.
  • When the program starts, just click the button labeled "CleanUp!"
  • If the program asks you to reboot, please do so.

STEP TWO
To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(Windows XP)
1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

STEP THREE
  • Go to Adobe's website.
  • Click on the "Get Adobe Reader" button.
  • Download and install the newest version of Adobe Reader.

Also, The following is a list of tools and utilities that I like to suggest to people. This list is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.
  • SUPERAntiSpyware - A powerful tool which can search and annihilate malware that makes its way onto your system.
  • AdAware - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well.
  • ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.
  • JKDefrag - A disk defragmenter and optimizer for Windows 2000/2003/XP/Vista. It is completely automatic and very easy to use, fast, low overhead and has several optimization strategies. After downloading the zip file, just extract JKDefrag.exe to your desktop and double click.
  • Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
  • Pidgin - A Malware free Instant Messenger program which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN, MyspaceIM, GTalk)
To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein
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#17
nitabita

nitabita

    Member

  • Topic Starter
  • Member
  • PipPip
  • 26 posts
Ok.
Thank you for all of your help!
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#18
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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