QUOTE from e.coli
hello.. thx for replying...
i would like to know what i should do know than to get the virus removed...well, i'm not even sure that it's a virus...actually, the problem is : 0xc0000005 application error... there's a pop out window that comes out each time i open window. then there is only the wallpaper and nothing else..... i tried boot in safe mode but nothing....
do you think you can help me???? helpsmilie.gif
QUOTE from shard92
well you could try what I told you to do in the last post... back up the data then either reinstall the windows with the av program of your choice or put the backup in a different computer that has an av program and then scan the backup...
But as you said it may not be a virus either... it may be a corrupted application. when exactly does it give you this error and what is the exact error.... oh and you should post this in the thread so others might benefit
Well the exact error is: The application failed to initialize properly (0xc0000005). Click on OK to terminate the application.
it comes out when i try to start window. The window pops out when i'm done signing in to my account.
there are some threads that is related to this, but they all require HighJackThis which i don't have... beside, if i have it, i wouldn't know how to post the scan in a thread because i don't have access to internet from my laptop which is the one that has the problem. here is a link to a thread that solved the same problem: http://www.geekstogo...ror-t56877.html