[pompanoguy]

I keep getting a message that says "new hardware found, printer", then the installation message goes on. I do not have a printer hooked up to my laptop. The platform is Windows XP. After I hit cancel, the message in the lower right says that the new hardware did not install correctly. How can I fix this? Thanks

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go to device manager from start

Start/Run/ devmgmt.msc /click ok

are there any yellow or red marks

if there are your options are this

you can click on the +
then right click on the driver
disable it or update it

[Mr Freeze]

go to device manager from start

Start/Run/ devmgmt.msc /click ok

are there any yellow or red marks

if there are your options are this

you can click on the +
then right click on the driver
disable it or update it

[mirjel]

Hello pompanoguy !

First insert the printer software CD into the computer. Go to : Start >> Printers and Faxes. Do you see anything. If no, click Add a printer >> Next >> check Lokal printer attached to this printer and Automatically detect and install my Plug and Play printer >> Next and follow the onscreen instructions to install the printer software, restart computer.

If the printer software CD is not available, the driver can be downloaded from Website at Software & Driver downloads from printer manufactures.

Regards