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:( Windows Login Freezes On Welcome Screen :(

Started by betterlifehealthcare , Jul 07 2008 07:08 AM

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#1
betterlifehealthcare

Posted 07 July 2008 - 07:08 AM

New Member

Member
5 posts

I have a HP Compaq 6720s Laptop running Windows Vista. Since Friday, I have been unable to logon as my normal user as everytime I try, the screen freezes on the 'Welcome' windows with the blue Vista circle spinning round which sometimes stops and other time just keeps spinning. I have since been logging on in Safe Mode With Networking but the features are limited and I don't have a clue what to do

Any help would be greatly appreciated. Many thanks in advance. Seb

#2
Makaveli213

Posted 07 July 2008 - 07:42 PM

Member

Member
200 posts

Hello,

It sounds as if your profile is corrupt. Either that or it has some updates that have not yet finished installing. You can always create a new profile to see if you can log in that way. If so you can import your old profile.

http://support.microsoft.com/kb/811151

That talks of Windows XP but it will work for Vista as well.

Cheers,
Mak