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usb/palm issues


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#1
pr0n

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windows XP media center sp3
palm centro

after syncing my palm once the usb ports stop working completely (they still receive power however)
until I restart my computer then they work fine again until I syn the palm and again they die.

I tried uninstalling the USB stack in device manager starting with the root hubs but explorer freezes and fails to uninstall anything. any ideas?
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#2
Titan8990

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Have you been unmounting/stopping the USB device prior to removing it?

It is key that you click the "Safely Remove Hardware" icon in the system tray and stop the USB device before you disconnect it.
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#3
pr0n

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no the palm disconnects itself 4 or 5 times throughout the syn process (you can hear the usb connect and disconnect sounds) but without disconnecting it at all it still doesn't work. I tried repair install, reinstalling chipset, BIOS flash/update, reinstalling all USB drivers and got nowhere I think I may have installed the wrong chipset to begin with or something cause no matter what I try I can't get anywhere with this thing. so I've waved the white flag and went for a reinstall of windows I'll let you know if that solves the issue, if not I guess it's a bad MOBO?

btw I just remembered I didn't put this but it's an HP laptop dv5000 serries

Edited by pr0n, 08 July 2008 - 04:09 PM.

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#4
Artellos

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It might be the connectors that aren't well or behaving dodgy.
It you're sure it's not the device that has a bad connector then it can certainly be the Motherboard.
If the PC is still under warranty they can probably replace it without much trouble.

Regards,
Olrik
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