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iexplore.exe [RESOLVED]


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#16
jgrant 25

jgrant 25

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  • Member
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had trouble with f8 key, OK now. Here is the DSS log.

Deckard's System Scanner v20071014.68
Run by Owner on 2008-07-15 22:00:28
Computer is in Normal Mode.
--------------------------------------------------------------------------------



-- HijackThis (run as Owner.exe) -----------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:01:06 PM, on 7/15/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\system32\lxdccoms.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Lexmark 1300 Series\lxdcamon.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\Owner\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Owner.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: MSN Search Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll
O3 - Toolbar: MSN Search Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll
O3 - Toolbar: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [lxdcamon] "C:\Program Files\Lexmark 1300 Series\lxdcamon.exe"
O4 - HKLM\..\Run: [LXDCCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXDCtime.dll,[email protected]
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [Creative Detector] C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files\PokerStars\PokerStarsUpdate.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Owner\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: PokerStars.net - {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - C:\Program Files\PokerStars.NET\PokerStarsUpdate.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.laumar.com
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab31267.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebo...toUploader5.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace....ploader1005.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail....es/MSNPUpld.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zon...1/GAME_UNO1.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zon...nt.cab56907.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxdc_device - - C:\WINDOWS\system32\lxdccoms.exe

--
End of file - 8848 bytes

-- Files created between 2008-06-15 and 2008-07-15 -----------------------------

2008-07-15 21:54:19 0 d---s---- C:\Documents and Settings\Administrator\UserData
2008-07-15 21:54:19 0 d--h----- C:\Documents and Settings\Administrator\Templates
2008-07-15 21:54:19 0 dr------- C:\Documents and Settings\Administrator\Start Menu
2008-07-15 21:54:19 0 dr-h----- C:\Documents and Settings\Administrator\SendTo
2008-07-15 21:54:19 0 dr-h----- C:\Documents and Settings\Administrator\Recent
2008-07-15 21:54:19 0 d--h----- C:\Documents and Settings\Administrator\PrintHood
2008-07-15 21:54:19 0 d--h----- C:\Documents and Settings\Administrator\NetHood
2008-07-15 21:54:19 0 dr------- C:\Documents and Settings\Administrator\My Documents
2008-07-15 21:54:19 0 d--h----- C:\Documents and Settings\Administrator\Local Settings
2008-07-15 21:54:19 0 dr------- C:\Documents and Settings\Administrator\Favorites
2008-07-15 21:54:19 0 d-------- C:\Documents and Settings\Administrator\Desktop
2008-07-15 21:54:19 0 d--hs---- C:\Documents and Settings\Administrator\Cookies
2008-07-15 21:54:19 0 dr-h----- C:\Documents and Settings\Administrator\Application Data
2008-07-15 21:54:19 0 d---s---- C:\Documents and Settings\Administrator\Application Data\Microsoft
2008-07-15 21:54:19 0 d-------- C:\Documents and Settings\Administrator\Application Data\Identities
2008-07-15 21:54:18 786432 --ah----- C:\Documents and Settings\Administrator\NTUSER.DAT
2008-07-12 17:12:09 0 d--h----- C:\$AVG8.VAULT$
2008-07-12 10:39:05 0 d-------- C:\Documents and Settings\Owner\Application Data\EuroTalk
2008-07-12 10:38:58 0 d-------- C:\Program Files\EuroTalk
2008-07-12 09:55:50 0 d-------- C:\WINDOWS\system32\drivers\Avg
2008-07-12 09:55:39 0 d-------- C:\Program Files\AVG
2008-07-12 09:55:38 0 d-------- C:\Documents and Settings\All Users\Application Data\avg8
2008-07-10 18:25:19 94739146 --a------ C:\registrybackup.reg
2008-07-08 13:28:10 0 d-------- C:\Documents and Settings\Owner\Application Data\Malwarebytes
2008-07-08 13:28:06 0 d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-07-08 13:28:05 0 d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-07-08 11:31:45 0 d-------- C:\Program Files\Trend Micro
2008-07-07 10:39:01 68096 --a------ C:\WINDOWS\zip.exe
2008-07-07 10:39:01 49152 --a------ C:\WINDOWS\VFind.exe
2008-07-07 10:39:01 212480 --a------ C:\WINDOWS\swxcacls.exe <Not Verified; SteelWerX; SteelWerX Extended Configurator ACLists>
2008-07-07 10:39:01 136704 --a------ C:\WINDOWS\swsc.exe <Not Verified; SteelWerX; SteelWerX Service Controller>
2008-07-07 10:39:01 161792 --a------ C:\WINDOWS\swreg.exe <Not Verified; SteelWerX; SteelWerX Registry Editor>
2008-07-07 10:39:01 98816 --a------ C:\WINDOWS\sed.exe
2008-07-07 10:39:01 80412 --a------ C:\WINDOWS\grep.exe
2008-07-07 10:39:01 89504 --a------ C:\WINDOWS\fdsv.exe <Not Verified; Smallfrogs Studio; >


-- Find3M Report ---------------------------------------------------------------

2008-07-15 21:59:44 0 d-------- C:\Program Files\Lx_cats
2008-07-15 19:29:50 0 d-------- C:\Program Files\PokerStars.NET
2008-07-08 19:28:56 0 d-------- C:\Program Files\PokerStars
2008-07-07 10:42:31 0 d-------- C:\Program Files\Common Files
2008-07-05 10:08:12 0 d-------- C:\Program Files\Common Files\Kodak
2008-07-05 10:07:55 0 d-------- C:\Program Files\Kodak
2008-07-04 15:41:34 1744 --a------ C:\WINDOWS\system32\d3d9caps.dat
2008-05-26 14:27:33 0 d-------- C:\Program Files\MSN Messenger
2008-05-26 14:26:15 0 d--hs--c- C:\Program Files\Common Files\WindowsLiveInstaller
2008-05-26 14:26:00 0 d-------- C:\Program Files\Windows Live
2008-05-22 14:46:37 0 d-------- C:\Program Files\iTunes
2008-05-22 14:46:25 0 d-------- C:\Program Files\iPod
2008-05-22 14:43:32 0 d-------- C:\Program Files\QuickTime
2008-05-22 14:42:14 0 d-------- C:\Program Files\Apple Software Update
2008-05-22 14:41:25 0 d-------- C:\Program Files\Common Files\Apple


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NeroFilterCheck"="C:\WINDOWS\system32\NeroCheck.exe" [07/09/2001 10:50 AM]
"Sony Ericsson PC Suite"="C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" [10/26/2005 04:17 PM]
"Adobe Photo Downloader"="C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe" [06/06/2005 11:46 PM]
"lxdcamon"="C:\Program Files\Lexmark 1300 Series\lxdcamon.exe" [02/05/2007 07:32 PM]
"LXDCCATS"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXDCtime.dll" [01/22/2007 06:05 PM]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [04/10/2008 05:04 PM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [03/28/2008 11:37 PM]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [03/30/2008 10:36 AM]
"AVG8_TRAY"="C:\PROGRA~1\AVG\AVG8\avgtray.exe" [07/12/2008 09:55 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Creative Detector"="C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" [12/02/2004 07:23 PM]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 08:00 AM]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [07/15/2007 11:47 AM]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\runonce]
"RunNarrator"=Narrator.exe

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"DisableRegistryTools"=0 (0x0)
"HideLegacyLogonScripts"=0 (0x0)
"HideLogoffScripts"=0 (0x0)
"RunLogonScriptSync"=1 (0x1)
"RunStartupScriptSync"=0 (0x0)
"HideStartupScripts"=0 (0x0)

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"HideLegacyLogonScripts"=0 (0x0)
"HideLogoffScripts"=0 (0x0)
"RunLogonScriptSync"=1 (0x1)
"RunStartupScriptSync"=0 (0x0)
"HideStartupScripts"=0 (0x0)
"DisableRegistryTools"=0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=avgrsstx.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll,

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\# L"h'9Ӝ3rWC:]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\# L"h'9Ӝ3rWC:\Program Files]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\# L"h'9Ӝ3rWC:\Program Files\ISTsvc]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\# L"h'9Ӝ3rWC:\Program Files\ISTsvc\istsvc.exe]
C:\WINDOWS\shyunm.exe


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{70392240-0caf-11dd-9a94-002018d8016c}]
AutoRun\command- F:\LaunchU3.exe -a




-- End of Deckard's System Scanner: finished at 2008-07-15 22:01:51 ------------
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#17
kahdah

kahdah

    GeekU Teacher

  • Retired Staff
  • 15,822 posts
  • Please double-click OTMoveIt2.exe to run it. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")
  • Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\#  L"h'9Ӝ3rWC: /u
    HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\#  L"h'9Ӝ3rWC:\Program Files /u
    HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\#  L"h'9Ӝ3rWC:\Program Files\ISTsvc /u
    HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\#  L"h'9Ӝ3rWC:\Program Files\ISTsvc\istsvc.exe /u
  • Return to OTMoveIt2, right click in the "Paste List of Files/Folders to be Moved" window (under the light Yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • OTMoveit2 will create a log of moved files in the C:\_OTMoveIt\MovedFiles folder. The log's name will appear as the date and time it was created, with the format mmddyyyy_hhmmss.log. Open this log in Notepad and post its contents in your next reply.
  • Close OTMoveIt2
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.
==================
Post that log and a new dss log.
  • 0

#18
jgrant 25

jgrant 25

    Member

  • Topic Starter
  • Member
  • PipPip
  • 13 posts
Does this battle go on forever?



< HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\# L"h'9Ӝ3rWC: /u >
Registry key HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\# L"h'9Ӝ3rWC: /u\\ not found.
< HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\# L"h'9Ӝ3rWC:\Program Files /u >
Registry key HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\# L"h'9Ӝ3rWC:\Program Files /u\\ not found.
< HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\# L"h'9Ӝ3rWC:\Program Files\ISTsvc /u >
Registry key HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\# L"h'9Ӝ3rWC:\Program Files\ISTsvc /u\\ not found.
< HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\# L"h'9Ӝ3rWC:\Program Files\ISTsvc\istsvc.exe /u >
Registry key HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\# L"h'9Ӝ3rWC:\Program Files\ISTsvc\istsvc.exe /u\\ not found.

OTMoveIt2 by OldTimer - Version 1.0.4.3 log created on 07172008_121035


Deckard's System Scanner v20071014.68
Run by Owner on 2008-07-17 12:16:28
Computer is in Normal Mode.
--------------------------------------------------------------------------------



-- HijackThis (run as Owner.exe) -----------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:16:50 PM, on 7/17/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\system32\lxdccoms.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Lexmark 1300 Series\lxdcamon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Owner\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Owner.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: MSN Search Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll
O3 - Toolbar: MSN Search Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll
O3 - Toolbar: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [lxdcamon] "C:\Program Files\Lexmark 1300 Series\lxdcamon.exe"
O4 - HKLM\..\Run: [LXDCCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXDCtime.dll,[email protected]
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [Creative Detector] C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files\PokerStars\PokerStarsUpdate.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Owner\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: PokerStars.net - {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - C:\Program Files\PokerStars.NET\PokerStarsUpdate.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.laumar.com
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab31267.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebo...toUploader5.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace....ploader1005.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail....es/MSNPUpld.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zon...1/GAME_UNO1.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zon...nt.cab56907.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxdc_device - - C:\WINDOWS\system32\lxdccoms.exe

--
End of file - 9112 bytes

-- Files created between 2008-06-17 and 2008-07-17 -----------------------------

2008-07-15 21:54:19 0 d---s---- C:\Documents and Settings\Administrator\UserData
2008-07-15 21:54:19 0 d--h----- C:\Documents and Settings\Administrator\Templates
2008-07-15 21:54:19 0 dr------- C:\Documents and Settings\Administrator\Start Menu
2008-07-15 21:54:19 0 dr-h----- C:\Documents and Settings\Administrator\SendTo
2008-07-15 21:54:19 0 dr-h----- C:\Documents and Settings\Administrator\Recent
2008-07-15 21:54:19 0 d--h----- C:\Documents and Settings\Administrator\PrintHood
2008-07-15 21:54:19 0 d--h----- C:\Documents and Settings\Administrator\NetHood
2008-07-15 21:54:19 0 dr------- C:\Documents and Settings\Administrator\My Documents
2008-07-15 21:54:19 0 d--h----- C:\Documents and Settings\Administrator\Local Settings
2008-07-15 21:54:19 0 dr------- C:\Documents and Settings\Administrator\Favorites
2008-07-15 21:54:19 0 d-------- C:\Documents and Settings\Administrator\Desktop
2008-07-15 21:54:19 0 d--hs---- C:\Documents and Settings\Administrator\Cookies
2008-07-15 21:54:19 0 dr-h----- C:\Documents and Settings\Administrator\Application Data
2008-07-15 21:54:19 0 d---s---- C:\Documents and Settings\Administrator\Application Data\Microsoft
2008-07-15 21:54:19 0 d-------- C:\Documents and Settings\Administrator\Application Data\Identities
2008-07-15 21:54:18 786432 --ah----- C:\Documents and Settings\Administrator\NTUSER.DAT
2008-07-12 17:12:09 0 d--h----- C:\$AVG8.VAULT$
2008-07-12 10:39:05 0 d-------- C:\Documents and Settings\Owner\Application Data\EuroTalk
2008-07-12 10:38:58 0 d-------- C:\Program Files\EuroTalk
2008-07-12 09:55:50 0 d-------- C:\WINDOWS\system32\drivers\Avg
2008-07-12 09:55:39 0 d-------- C:\Program Files\AVG
2008-07-12 09:55:38 0 d-------- C:\Documents and Settings\All Users\Application Data\avg8
2008-07-10 18:25:19 94739146 --a------ C:\registrybackup.reg
2008-07-08 13:28:10 0 d-------- C:\Documents and Settings\Owner\Application Data\Malwarebytes
2008-07-08 13:28:06 0 d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-07-08 13:28:05 0 d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-07-08 11:31:45 0 d-------- C:\Program Files\Trend Micro
2008-07-07 10:39:01 68096 --a------ C:\WINDOWS\zip.exe
2008-07-07 10:39:01 49152 --a------ C:\WINDOWS\VFind.exe
2008-07-07 10:39:01 212480 --a------ C:\WINDOWS\swxcacls.exe <Not Verified; SteelWerX; SteelWerX Extended Configurator ACLists>
2008-07-07 10:39:01 136704 --a------ C:\WINDOWS\swsc.exe <Not Verified; SteelWerX; SteelWerX Service Controller>
2008-07-07 10:39:01 161792 --a------ C:\WINDOWS\swreg.exe <Not Verified; SteelWerX; SteelWerX Registry Editor>
2008-07-07 10:39:01 98816 --a------ C:\WINDOWS\sed.exe
2008-07-07 10:39:01 80412 --a------ C:\WINDOWS\grep.exe
2008-07-07 10:39:01 89504 --a------ C:\WINDOWS\fdsv.exe <Not Verified; Smallfrogs Studio; >


-- Find3M Report ---------------------------------------------------------------

2008-07-17 12:05:19 0 d-------- C:\Program Files\Lx_cats
2008-07-17 01:15:15 0 d-------- C:\Program Files\PokerStars.NET
2008-07-08 19:28:56 0 d-------- C:\Program Files\PokerStars
2008-07-07 10:42:31 0 d-------- C:\Program Files\Common Files
2008-07-05 10:08:12 0 d-------- C:\Program Files\Common Files\Kodak
2008-07-05 10:07:55 0 d-------- C:\Program Files\Kodak
2008-07-04 15:41:34 1744 --a------ C:\WINDOWS\system32\d3d9caps.dat
2008-05-26 14:27:33 0 d-------- C:\Program Files\MSN Messenger
2008-05-26 14:26:15 0 d--hs--c- C:\Program Files\Common Files\WindowsLiveInstaller
2008-05-26 14:26:00 0 d-------- C:\Program Files\Windows Live
2008-05-22 14:46:37 0 d-------- C:\Program Files\iTunes
2008-05-22 14:46:25 0 d-------- C:\Program Files\iPod
2008-05-22 14:43:32 0 d-------- C:\Program Files\QuickTime
2008-05-22 14:42:14 0 d-------- C:\Program Files\Apple Software Update
2008-05-22 14:41:25 0 d-------- C:\Program Files\Common Files\Apple


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NeroFilterCheck"="C:\WINDOWS\system32\NeroCheck.exe" [07/09/2001 10:50 AM]
"Sony Ericsson PC Suite"="C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" [10/26/2005 04:17 PM]
"Adobe Photo Downloader"="C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe" [06/06/2005 11:46 PM]
"lxdcamon"="C:\Program Files\Lexmark 1300 Series\lxdcamon.exe" [02/05/2007 07:32 PM]
"LXDCCATS"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXDCtime.dll" [01/22/2007 06:05 PM]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [04/10/2008 05:04 PM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [03/28/2008 11:37 PM]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [03/30/2008 10:36 AM]
"AVG8_TRAY"="C:\PROGRA~1\AVG\AVG8\avgtray.exe" [07/12/2008 09:55 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Creative Detector"="C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" [12/02/2004 07:23 PM]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 08:00 AM]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [07/15/2007 11:47 AM]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\runonce]
"RunNarrator"=Narrator.exe

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"DisableRegistryTools"=0 (0x0)
"HideLegacyLogonScripts"=0 (0x0)
"HideLogoffScripts"=0 (0x0)
"RunLogonScriptSync"=1 (0x1)
"RunStartupScriptSync"=0 (0x0)
"HideStartupScripts"=0 (0x0)

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"HideLegacyLogonScripts"=0 (0x0)
"HideLogoffScripts"=0 (0x0)
"RunLogonScriptSync"=1 (0x1)
"RunStartupScriptSync"=0 (0x0)
"HideStartupScripts"=0 (0x0)
"DisableRegistryTools"=0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=avgrsstx.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll,

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\# L"h'9Ӝ3rWC:]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\# L"h'9Ӝ3rWC:\Program Files]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\# L"h'9Ӝ3rWC:\Program Files\ISTsvc]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\# L"h'9Ӝ3rWC:\Program Files\ISTsvc\istsvc.exe]
C:\WINDOWS\shyunm.exe


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{70392240-0caf-11dd-9a94-002018d8016c}]
AutoRun\command- F:\LaunchU3.exe -a




-- End of Deckard's System Scanner: finished at 2008-07-17 12:17:39 ------------
  • 0

#19
kahdah

kahdah

    GeekU Teacher

  • Retired Staff
  • 15,822 posts
The problem is there are items in the registry that need to be deleted.
Because of the way they are coded.
We will need to manually remove them.

Backing Up Your Registry
  • Go Here and download ERUNT
    (ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.)
  • Install ERUNT by following the prompts
    (use the default install settings but say no to the portion that asks you to add ERUNT to the start-up folder, if you like you can enable this option later)
  • Start ERUNT
    (either by double clicking on the desktop icon or choosing to start the program at the end of the setup)
  • Choose a location for the backup
    (the default location is C:\WINDOWS\ERDNT which is acceptable).
  • Make sure that at least the first two check boxes are ticked
  • Press OK
  • Press YES to create the folder.
================================
Then go to Start> Run type in REgedit then hit ok.
This will open the egistry editor.

You will see a list of items on the left that have plus signs next to them.
To get to the location in the registry do the following:
GO to this area HKEY_LOCAL_MACHINE click on the plus sign to reveal a set of subkeys then navigate to this one software then continue clicking the plus signs until you get to this location microsoft\shared tools\msconfig\startupreg so the entire location will look like this > HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg < under this key you will see this > # L"h'9Ӝ3rWC:
Right click on that folder with this name on it # L"h'9Ӝ3rWC: and choose delete.
There will be 3 other entries that look similar to that one they are (see below)

# L"h'9Ӝ3rWC:\Program Files
# L"h'9Ӝ3rWC:\Program Files\ISTsvc
# L"h'9Ӝ3rWC:\Program Files\ISTsvc\istsvc.exe

Delete those as well then please reboot and post a new dss log and then let me know if everything is back to normal.
  • 0

#20
jgrant 25

jgrant 25

    Member

  • Topic Starter
  • Member
  • PipPip
  • 13 posts
Hers the DSS results, my wife in the background here keeps asking me to tell you that we recieved two modems from sympatico and she thinks this has us running both. Could that be involved? The computor is running better than ever now and the nasty blonde from pipeline graphics is gone.
Thanks again.





Deckard's System Scanner v20071014.68
Run by Owner on 2008-07-17 13:32:48
Computer is in Normal Mode.
--------------------------------------------------------------------------------



-- HijackThis (run as Owner.exe) -----------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:33:07 PM, on 7/17/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\system32\lxdccoms.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Lexmark 1300 Series\lxdcamon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Outlook Express\msimn.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
C:\Documents and Settings\Owner\Desktop\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Owner.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: MSN Search Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll
O3 - Toolbar: MSN Search Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll
O3 - Toolbar: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [lxdcamon] "C:\Program Files\Lexmark 1300 Series\lxdcamon.exe"
O4 - HKLM\..\Run: [LXDCCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXDCtime.dll,[email protected]
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [Creative Detector] C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files\PokerStars\PokerStarsUpdate.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Owner\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: PokerStars.net - {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - C:\Program Files\PokerStars.NET\PokerStarsUpdate.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.laumar.com
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zon...kr.cab31267.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebo...toUploader5.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace....ploader1005.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail....es/MSNPUpld.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zon...1/GAME_UNO1.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zon...nt.cab56907.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxdc_device - - C:\WINDOWS\system32\lxdccoms.exe

--
End of file - 9111 bytes

-- Files created between 2008-06-17 and 2008-07-17 -----------------------------

2008-07-15 21:54:19 0 d---s---- C:\Documents and Settings\Administrator\UserData
2008-07-15 21:54:19 0 d--h----- C:\Documents and Settings\Administrator\Templates
2008-07-15 21:54:19 0 dr------- C:\Documents and Settings\Administrator\Start Menu
2008-07-15 21:54:19 0 dr-h----- C:\Documents and Settings\Administrator\SendTo
2008-07-15 21:54:19 0 dr-h----- C:\Documents and Settings\Administrator\Recent
2008-07-15 21:54:19 0 d--h----- C:\Documents and Settings\Administrator\PrintHood
2008-07-15 21:54:19 0 d--h----- C:\Documents and Settings\Administrator\NetHood
2008-07-15 21:54:19 0 dr------- C:\Documents and Settings\Administrator\My Documents
2008-07-15 21:54:19 0 d--h----- C:\Documents and Settings\Administrator\Local Settings
2008-07-15 21:54:19 0 dr------- C:\Documents and Settings\Administrator\Favorites
2008-07-15 21:54:19 0 d-------- C:\Documents and Settings\Administrator\Desktop
2008-07-15 21:54:19 0 d--hs---- C:\Documents and Settings\Administrator\Cookies
2008-07-15 21:54:19 0 dr-h----- C:\Documents and Settings\Administrator\Application Data
2008-07-15 21:54:19 0 d---s---- C:\Documents and Settings\Administrator\Application Data\Microsoft
2008-07-15 21:54:19 0 d-------- C:\Documents and Settings\Administrator\Application Data\Identities
2008-07-15 21:54:18 786432 --ah----- C:\Documents and Settings\Administrator\NTUSER.DAT
2008-07-12 17:12:09 0 d--h----- C:\$AVG8.VAULT$
2008-07-12 10:39:05 0 d-------- C:\Documents and Settings\Owner\Application Data\EuroTalk
2008-07-12 10:38:58 0 d-------- C:\Program Files\EuroTalk
2008-07-12 09:55:50 0 d-------- C:\WINDOWS\system32\drivers\Avg
2008-07-12 09:55:39 0 d-------- C:\Program Files\AVG
2008-07-12 09:55:38 0 d-------- C:\Documents and Settings\All Users\Application Data\avg8
2008-07-10 18:25:19 94739146 --a------ C:\registrybackup.reg
2008-07-08 13:28:10 0 d-------- C:\Documents and Settings\Owner\Application Data\Malwarebytes
2008-07-08 13:28:06 0 d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-07-08 13:28:05 0 d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-07-08 11:31:45 0 d-------- C:\Program Files\Trend Micro
2008-07-07 10:39:01 68096 --a------ C:\WINDOWS\zip.exe
2008-07-07 10:39:01 49152 --a------ C:\WINDOWS\VFind.exe
2008-07-07 10:39:01 212480 --a------ C:\WINDOWS\swxcacls.exe <Not Verified; SteelWerX; SteelWerX Extended Configurator ACLists>
2008-07-07 10:39:01 136704 --a------ C:\WINDOWS\swsc.exe <Not Verified; SteelWerX; SteelWerX Service Controller>
2008-07-07 10:39:01 161792 --a------ C:\WINDOWS\swreg.exe <Not Verified; SteelWerX; SteelWerX Registry Editor>
2008-07-07 10:39:01 98816 --a------ C:\WINDOWS\sed.exe
2008-07-07 10:39:01 80412 --a------ C:\WINDOWS\grep.exe
2008-07-07 10:39:01 89504 --a------ C:\WINDOWS\fdsv.exe <Not Verified; Smallfrogs Studio; >


-- Find3M Report ---------------------------------------------------------------

2008-07-17 13:30:38 0 d-------- C:\Program Files\Lx_cats
2008-07-17 01:15:15 0 d-------- C:\Program Files\PokerStars.NET
2008-07-08 19:28:56 0 d-------- C:\Program Files\PokerStars
2008-07-07 10:42:31 0 d-------- C:\Program Files\Common Files
2008-07-05 10:08:12 0 d-------- C:\Program Files\Common Files\Kodak
2008-07-05 10:07:55 0 d-------- C:\Program Files\Kodak
2008-07-04 15:41:34 1744 --a------ C:\WINDOWS\system32\d3d9caps.dat
2008-05-26 14:27:33 0 d-------- C:\Program Files\MSN Messenger
2008-05-26 14:26:15 0 d--hs--c- C:\Program Files\Common Files\WindowsLiveInstaller
2008-05-26 14:26:00 0 d-------- C:\Program Files\Windows Live
2008-05-22 14:46:37 0 d-------- C:\Program Files\iTunes
2008-05-22 14:46:25 0 d-------- C:\Program Files\iPod
2008-05-22 14:43:32 0 d-------- C:\Program Files\QuickTime
2008-05-22 14:42:14 0 d-------- C:\Program Files\Apple Software Update
2008-05-22 14:41:25 0 d-------- C:\Program Files\Common Files\Apple


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NeroFilterCheck"="C:\WINDOWS\system32\NeroCheck.exe" [07/09/2001 10:50 AM]
"Sony Ericsson PC Suite"="C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" [10/26/2005 04:17 PM]
"Adobe Photo Downloader"="C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe" [06/06/2005 11:46 PM]
"lxdcamon"="C:\Program Files\Lexmark 1300 Series\lxdcamon.exe" [02/05/2007 07:32 PM]
"LXDCCATS"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXDCtime.dll" [01/22/2007 06:05 PM]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [04/10/2008 05:04 PM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [03/28/2008 11:37 PM]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [03/30/2008 10:36 AM]
"AVG8_TRAY"="C:\PROGRA~1\AVG\AVG8\avgtray.exe" [07/12/2008 09:55 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Creative Detector"="C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" [12/02/2004 07:23 PM]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 08:00 AM]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [07/15/2007 11:47 AM]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\runonce]
"RunNarrator"=Narrator.exe

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"DisableRegistryTools"=0 (0x0)
"HideLegacyLogonScripts"=0 (0x0)
"HideLogoffScripts"=0 (0x0)
"RunLogonScriptSync"=1 (0x1)
"RunStartupScriptSync"=0 (0x0)
"HideStartupScripts"=0 (0x0)

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"HideLegacyLogonScripts"=0 (0x0)
"HideLogoffScripts"=0 (0x0)
"RunLogonScriptSync"=1 (0x1)
"RunStartupScriptSync"=0 (0x0)
"HideStartupScripts"=0 (0x0)
"DisableRegistryTools"=0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=avgrsstx.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll,


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{70392240-0caf-11dd-9a94-002018d8016c}]
AutoRun\command- F:\LaunchU3.exe -a




-- End of Deckard's System Scanner: finished at 2008-07-17 13:33:58 ------------
  • 0

#21
kahdah

kahdah

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Very good :)

we recieved two modems from sympatico

This would not be a malware issue.
But I see no other issues.
==========================================
Cleanup::
  • Make sure you have an Internet Connection.
  • Double-click OTMoveIt2.exe to run it. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")
  • Click on the CleanUp! button
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OtMoveit2 to reach the Internet, please allow the application to do so.
  • Click Yes to begin the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.
===============
Upgrading Java:
  • Download the latest version of Java Runtime Environment (JRE) 6 Update 7.
  • Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Select your Platform and check the box that says: "I agree to the Java SE Runtime Environment 7 License Agreement.".
  • Click on Continue.
  • Click on the link to download Windows Offline Installation (jre-6u6-windows-i586-p.exe) and save it to your desktop. Do NOT use the Sun Download Manager..
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java version.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on the download to install the newest version.

=============================
Delete\uninstall anything else that we have used.

System Restore
Then I will need you to reset your System Restore points.
The link below shows how to create a clean restore point.
How to Turn On and Turn Off System Restore in Windows XP
http://support.micro...kb/310405/en-us
=====================================
After that your log is clean. :)

The following is a list of tools and utilities that I like to suggest to people.
You do not have to have all or any of them they are only suggestions.
This list is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.

Spybot Search & Destroy-Uber powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.

Spyware Blaster - Great prevention tool to keep nasties from installing on your system.

Spywareguard-Works as a Spyware "Shield" to protect your computer from getting malware in the first place.

IE-SPYAD- puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.

Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.

Tony Klein article To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein.
  • 0

#22
jgrant 25

jgrant 25

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Thanks for all your help, I have got the system restore ON now, is that were it should always be? I have down loaded the spybot and the spyware blaster. The one topic heading said delete /uninstall anything that we used does this include the DSS and malewarebytes programs that are on my desk top?
  • 0

#23
kahdah

kahdah

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I will need you to turn it off then back on again.
After that leave it on.

Yes that means everything.
You can uninstall Malwarebytes.
After you do the Cleanup option within OT MOve it it will get rid of the tools except for Malwarebytes.
  • 0

#24
jgrant 25

jgrant 25

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Thanks again
  • 0

#25
kahdah

kahdah

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You are welcome :)


Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If your the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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#26
kahdah

kahdah

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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