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Logs user in then logs right back out loop


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#1
palmer41420

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I found another posting on this topic but it was from 2005.

I am working on a computer for a co-worker. It would boot directly to a blue screen. I removed the drive and did a virus scan with AVG Free and Adaware. It found "15 viruses" and removed them all successfully. Now when I reinserted the hard drive and booted it goes successfully to the multi-user log in page. I select a user and it begins to log in then says saving settings and logging off and returns to the multi-user log in page. This same process happens no matter if i log in with any safemode option, last good configuration, or start normally.

I already tried the recovery console

COPY USERINIT.EXE WSAUPDATER.EXE

the wsaupdater.exe file is not listed in the directory from what i can see. I am assuming that there is a newer malware program causing the similar issue. Please let me know if there is a different .exe I should be looking for.
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#2
Metallica

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Hi palmer41420,

Can you try these commands instead:

<driveletter cd-rom> often e:
cd i386
expand userinit.ex_ userinit.exe


In some cases userinit.exe gets deleted or damaged. That would put a working copy back in the directory.

If that does not work you could try a Repair Install
http://www.geekstogo...ws-XP-t138.html
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#3
palmer41420

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I tried the first command in recovery console and received an error "Access is Denied."

I also tried a repair install. The install appeared to all run smoothly but when I got to the log in page the same problem still existed.

Any other ideas?
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#4
Metallica

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Working from the assumption that userinit was the problem, no bright ideas, no.

Can you remember or find out what exactly was removed?
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#5
palmer41420

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I have no idea what was removed. This was done before I learned that you should save a copy of your logs. I guess I will just do a full system reformat. I was trying to avoid this but it is my only option I think.

Thank you for your help
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#6
Metallica

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I found one article that might help you:
http://support.micro...kb/307545/en-us

The procedure described there might get you back in.
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#7
palmer41420

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Thank you for your help. I tried the steps on this page and it still did the same thing.

I went ahead and reformatted the computer because my customer said they didn't losing a few programs they had downloaded if they could get their computer back quicker.

Thank you for attempting to assist me. You can close this thread.
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#8
Metallica

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Will do. Sorry the computer was beyond rescue.
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