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STOP c0000221 {Bad Image Checksum}


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#1
Beanbandit27

Beanbandit27

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Got a friend of mine that gave me her laptop to look at. When I booted up, I got this message:

Stop c0000221 {Bad Image Checksum}
The image Kernel32.dll is possibly corrupt
The header checksum does not match the computed checksum.

I first tried to boot into safe mode with no success. The computer just rebooted and tried to boot in normal mode.
Next I tried to use a Windows XP disc to use a recovery console, but Windows could not detect a hard drive.
Next I tried a BARTPE disc and use the file management tool to run a diskcheck on the hard drive. Same thing. It didn't detect a hard drive either.
I'm now running a Windows Memory Diagnostic test and in the standard mode, all 6 tests check out ok. I'm running the extended tests now and 7 of the 11 tests check out ok.
I sure could use some help on this one..... :)
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#2
Beanbandit27

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ERAND test on the Windows Memory Diagnostic tool failed. I'm assuming the there is some bad ram to blame.
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#3
mirjel

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Hello Beanbandit27,

This is worth a look: http://support.microsoft.com/kb/326687

mirjel
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#4
Beanbandit27

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Thanks for the advice! I got some new ram for the computer and installed it. Still got the same error message. I tried to do a disk check with my windows xp disk, but the disk didn't detect a hard drive. I put in my BARTpe disk and ran the file management tool, and it didn't detect a hard drive either. I then, of course, ran a Windows Memory Diagnostic tool and that check detected no errors in the new ram. SO, back to square 1. Anyone have any ideas on how I should proceed now? I definitely need your help on this one.... :) :) :)
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