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Very slow to open File Folders

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    New Member

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I would very much appreciate some help with this persistent problem. I just bought a new computer because the last one was VERY slow to open files. The file in question is 256 MB and has 135 files (all pictures) I open in the VIEW as thumbnails. I have a 2.2 GHZ processor, 2 Gig Ram , Pentinum Dual Core and run XP. I thought that this new computer would be faster and not stall out when I tried to open this file. It stalls out, even when it hasn't loaded I try to close the file and I get the Windows "dong" and it won't close. What do I need to do to be able to open this file at a normal speed. My friend has the same file on his computer and he has NO problem at all opening it the same way I do. Please help.
Thanks Harry
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    Tech Staff

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Hello sparkkky....

Windows XP Explorer has a 'feature' to provide a preview in the Details box on the left of the file you have selected, if itís supported. Image files, HTML pages, video clips, MP3s, etc are all previewed (even with the folder view open).

If you have a large movie clip and it either is corrupt (ie. no index from a partial download) or it uses an unsupported codec, then Explorer tries to load the whole file. This can slow your computer a lot and prevent deleting/renaming/moving/etc the file until itís finished.

Simply do the following:
  • Click Start, then Run, type regsvr32 /u shmedia.dll and click "Ok".
  • A window will pop up saying that the file has been unregistered successfully. (If you don't receive this window, or the window gives an error, then please post that in your reply.)
  • Reboot your computer and see if the problem persists.

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