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Network and Internet Connection Issues


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JulietP

JulietP

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Hi, we recently moved our cable modem from one end of the house to the other. The only change is that the modem is now connected to my pc instead of my boyfriend's. Since then, I cannot connect to the internet. I have always had an assigned IP (that's how it was set-up for me). If I enable DHCP, I get limited or no connectivity. Both PCs are wired to the modem, through a switch, and we have a laptop that connects wirelessly through a linksys access point. Both the one PC and the laptop are working just fine. I have tried installing the modem software, replacing my network card (even though it said it was working), running a winsock fix, and a whole host of other ideas I found in different forums.

I have tried a direct connect with the modem, and it is as though the cable is bad, but I have tried several different LAN cables and none of them seem to transmit anything from the modem. Although, my computer can tell if the cable is disconnected or connected, and it shows my network connection as connected. I am able tp ping only myself, no other computer in the house. My firewall (Zone Alarm) has been uninstalled, along with Adaware and Spybot. The switch shows my PC is connected through it.

I can't imagine why just moving the modem to another computer is causing such an issue. I called our cable provider and they had me try to release my IP, at which time I got a notice that my "adapter is not in the state permissible"......that is when they had to stop trying to help.

Any suggestions are GREATLY appreciated!!! I have Windows XP (Home) with SP2.

Juliet
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