[gunnerzwife]

Hello! I am trying to remove an unknown virus that is sending me to various sites. I have a pop-up that comes up saying brought to you by Navigation Enhancer. I've found NaviagtionEnhancer-2.dll in my system but it won't let me delete it. It has completely disabled my anti-virus software and it will not allow me to download any updates or malware removal tools. Please help me!

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Hello gunnerzwife , welcome to GeeksToGo!

My name is Tal, and I will be helping you in the process of removing malware from your computer.

Before we proceed to clean your computer from malware, let's go over some points that will help both me and you, and prevent causing damage to your computer:

• Please don't be afraid to ask questions! No question is considered dumb here. It's better to be safe than sorry!
• Please follow the steps exactly in the same order posted. If you can't perform a certain step, or you're unsure on what to do, please stop and let me know.
• NEVER fix anything in HijackThis or other programs on your own! This can be very dangerous and cause harm to your system. If you see a certain entry or program you're unsure about, please don't hesitate to ask!

You may also want to Track This Topic. This feature of the forum will send out an email to the email address you've signed up with as soon as I reply, so you can be notified of my reply. To do this, please locate the Options menu, located just under the New Topic and New Reply icons. Once you've found it, click it, and choose Track This Topic from the dropdown menu (the first option). In the page that appears after you have clicked Track This Topic, select Immediate Email Notification, then click Proceed.

Please download Deckard's System Scanner (DSS) and save it to your Desktop.

• Close all other windows before proceeding.
• Double-click on dss.exe and follow the prompts.
• When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply. Note: It's likely that the two logs won't fit into one post. If so, please post extra.txt in a separate post.

[Tal]

Hello gunnerzwife , welcome to GeeksToGo!

My name is Tal, and I will be helping you in the process of removing malware from your computer.

Before we proceed to clean your computer from malware, let's go over some points that will help both me and you, and prevent causing damage to your computer:

• Please don't be afraid to ask questions! No question is considered dumb here. It's better to be safe than sorry!
• Please follow the steps exactly in the same order posted. If you can't perform a certain step, or you're unsure on what to do, please stop and let me know.
• NEVER fix anything in HijackThis or other programs on your own! This can be very dangerous and cause harm to your system. If you see a certain entry or program you're unsure about, please don't hesitate to ask!

You may also want to Track This Topic. This feature of the forum will send out an email to the email address you've signed up with as soon as I reply, so you can be notified of my reply. To do this, please locate the Options menu, located just under the New Topic and New Reply icons. Once you've found it, click it, and choose Track This Topic from the dropdown menu (the first option). In the page that appears after you have clicked Track This Topic, select Immediate Email Notification, then click Proceed.

Please download Deckard's System Scanner (DSS) and save it to your Desktop.

• Close all other windows before proceeding.
• Double-click on dss.exe and follow the prompts.
• When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply. Note: It's likely that the two logs won't fit into one post. If so, please post extra.txt in a separate post.

[gunnerzwife]

Hi Tal!

Thanks os much for your help. Right now, I'm backing up my files and burning everything I don't want to lose. I should finish that up today, and then I'll follow your instructions step by step. Thanks so much for your help, you're a lifesaver!

[Tal]

You're welcome

[gunnerzwife]

Ok, I finished backing up my system and downloaded DSS..here are the results.

Deckard's System Scanner v20071014.68
Run by Norven on 2008-07-21 21:38:46
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

System Restore is disabled; attempting to re-enable...success.


-- Last 1 Restore Point(s) --
1: 2008-07-22 02:38:51 UTC - RP1 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 504 MiB (512 MiB recommended).


-- HijackThis (run as Norven.exe) ----------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:40:41 PM, on 7/21/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Norven\Local Settings\Temporary Internet Files\Content.IE5\MNH8PB2I\dss[1].exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Norven.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://bfc.myway.com...de_srchlft.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/comcast.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: NavigationEnhancer - {391C0909-C026-3B63-FFDB-93FFF4E81675} - C:\Program Files\NavigationEnhancer\NavigationEnhancer-2.dll
O2 - BHO: (no name) - {399CECAB-142F-442B-B223-3F26EB67E1BD} - C:\WINDOWS\system32\rqRHYSlJ.dll
O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {5F505979-B759-4A89-B9E0-3C2A17C68D76} - C:\WINDOWS\system32\nnnmmnNf.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [EPSON Stylus CX3200] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P19 "EPSON Stylus CX3200" /O6 "USB001" /M "Stylus CX3200"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmat...enWebRadio.html (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoft...s/as2stubie.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onec...lscbase5036.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O20 - Winlogon Notify: nnnmmnNf - C:\WINDOWS\SYSTEM32\nnnmmnNf.dll
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: EpsonBidirectionalService - Unknown owner - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 8273 bytes

-- File Associations -----------------------------------------------------------

.reg - regfile - shell\open\command - "regedit.exe" "%1"


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R1 APPDRV - c:\windows\system32\drivers\appdrv.sys <Not Verified; Dell Inc; Application Driver>
R1 omci (OMCI WDM Device Driver) - c:\windows\system32\drivers\omci.sys <Not Verified; Dell Inc; OMCI Driver>
R2 AegisP (AEGIS Protocol (IEEE 802.1x) v3.1.0.1) - c:\windows\system32\drivers\aegisp.sys <Not Verified; Meetinghouse Data Communications; AEGIS Client 3.1.0.1>
R2 s24trans (WLAN Transport) - c:\windows\system32\drivers\s24trans.sys <Not Verified; Intel Corporation; Intel Wireless LAN Packet Driver>
R3 DSproct - c:\program files\dellsupport\gtaction\triggers\dsproct.sys <Not Verified; Gteko Ltd.; processt>
R3 pfc (Padus ASPI Shell) - c:\windows\system32\drivers\pfc.sys <Not Verified; Padus, Inc.; Padus® ASPI Shell>

S3 PalmUSBD - c:\windows\system32\drivers\palmusbd.sys (file missing)


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 EpsonBidirectionalService - c:\program files\common files\epson\ebapi\eebsvc.exe
R2 EPSONStatusAgent2 (EPSON Printer Status Agent2) - c:\program files\common files\epson\ebapi\sagent2.exe <Not Verified; SEIKO EPSON CORPORATION; EPSON Bidirectional Printer>
R2 NICCONFIGSVC - c:\program files\dell\nicconfigsvc\nicconfigsvc.exe <Not Verified; Dell Inc.; NicConfigSvc>
R2 RegSrvc - c:\program files\intel\wireless\bin\regsrvc.exe <Not Verified; Intel Corporation; RegSrvc Module>
R2 WLANKEEPER - c:\program files\intel\wireless\bin\wlkeeper.exe <Not Verified; Intel® Corporation; SSOFSet Service>


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Files created between 2008-06-21 and 2008-07-21 -----------------------------

2008-07-11 02:56:19 0 d-------- C:\Program Files\Trend Micro
2008-07-11 01:24:58 0 d-------- C:\Program Files\Windows Live Safety Center
2008-07-10 04:44:41 25888 --a------ C:\WINDOWS\system32\efcbaAQh.dll
2008-07-10 04:44:40 25888 --a------ C:\WINDOWS\system32\geBqPIxx.dll
2008-07-10 03:05:01 96578 --ahs---- C:\WINDOWS\system32\JlSYHRqr.ini2
2008-07-10 03:04:47 314608 --a------ C:\WINDOWS\system32\rqRHYSlJ.dll
2008-07-09 07:15:02 117256 --a------ C:\WINDOWS\system32\opnmNGXo.dll
2008-07-09 07:09:46 25856 --a------ C:\WINDOWS\system32\fccBtSJY.dll
2008-07-09 07:09:45 25856 --a------ C:\WINDOWS\system32\nnnmmnNf.dll
2008-07-01 00:59:08 0 d-a------ C:\Documents and Settings\All Users\Application Data\TEMP
2008-06-23 09:40:46 0 d-------- C:\Documents and Settings\Norven\Application Data\McAfee


-- Find3M Report ---------------------------------------------------------------

2008-07-21 21:36:36 0 d-------- C:\Program Files\NavigationEnhancer
2008-07-09 21:41:12 0 d-------- C:\Program Files\Google
2008-07-01 05:36:49 0 d-------- C:\Program Files\ComcastToolbar
2008-06-30 23:36:29 0 d-------- C:\Program Files\VCW VicMan's Photo Editor
2008-06-30 23:33:03 0 d-------- C:\Program Files\Common Files
2008-06-30 23:26:21 0 d-------- C:\Program Files\Common Files\Symantec Shared


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{391C0909-C026-3B63-FFDB-93FFF4E81675}]
12/30/2007 03:48 PM 1019904 --a------ C:\Program Files\NavigationEnhancer\NavigationEnhancer-2.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{399CECAB-142F-442B-B223-3F26EB67E1BD}]
07/10/2008 03:04 AM 314608 --a------ C:\WINDOWS\system32\rqRHYSlJ.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{5F505979-B759-4A89-B9E0-3C2A17C68D76}]
07/09/2008 07:09 AM 25856 --a------ C:\WINDOWS\system32\nnnmmnNf.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="C:\Program Files\Apoint\Apoint.exe" [09/13/2004 04:33 PM]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [02/15/2005 03:02 PM]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [02/15/2005 03:02 PM]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [09/25/2007 02:11 AM]
"@"="" []
"IntelWireless"="C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" [10/30/2004 02:59 PM]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [12/06/2004 01:05 AM]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [07/27/2004 04:50 PM]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [07/27/2004 04:50 PM]
"Microsoft Works Update Detection"="C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe" []
"EPSON Stylus CX3200"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.exe" [06/30/2002 10:05 PM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [03/05/2006 03:08 PM]
"PCMService"="C:\Program Files\Dell\Media Experience\PCMService.exe" [04/11/2004 08:15 PM]
"RemoteControl"="C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe" [06/28/2004 09:29 PM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 05:00 AM]
"MsnMsgr"="C:\Program Files\MSN Messenger\MsnMsgr.exe" []
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [03/15/2007 11:09 AM]
"SsAAD.exe"="C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe" [05/08/2006 06:17 AM]

C:\Documents and Settings\Norven\Start Menu\Programs\Startup\
PowerReg Scheduler.exe [1/13/2008 3:04:29 PM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [7/31/2005 11:29:08 PM]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5F505979-B759-4A89-B9E0-3C2A17C68D76}"= C:\WINDOWS\system32\nnnmmnNf.dll [07/09/2008 07:09 AM 25856]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\IntelWireless]
C:\Program Files\Intel\Wireless\Bin\LgNotify.dll 09/07/2004 04:08 PM 110592 C:\Program Files\Intel\Wireless\Bin\LgNotify.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\nnnmmnNf]
nnnmmnNf.dll 07/09/2008 07:09 AM 25856 C:\WINDOWS\system32\nnnmmnNf.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
"Authentication Packages"= msv1_0 C:\WINDOWS\system32\rqRHYSlJ




-- End of Deckard's System Scanner: finished at 2008-07-21 21:42:05 ------------


And the other one...

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel® Pentium® M processor 1.60GHz
Percentage of Memory in Use: 68%
Physical Memory (total/avail): 503.37 MiB / 159.45 MiB
Pagefile Memory (total/avail): 1227.52 MiB / 946.6 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1931.79 MiB

C: is Fixed (NTFS) - 52.44 GiB total, 39.04 GiB free.
D: is CDROM (No Media)

\\.\PHYSICALDRIVE0 - FUJITSU MHV2060AH - 55.89 GiB - 3 partitions
\PARTITION0 - Unknown - 62.72 MiB
\PARTITION1 (bootable) - Installable File System - 52.44 GiB - C:
\PARTITION2 - Unknown - 3.38 GiB



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is enabled.

FirstRunDisabled is set.
AntiVirusDisableNotify is set.
FirewallDisableNotify is set.


[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:MSN Messenger 7.0"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:MSN Messenger 7.0"
"C:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"="C:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe:*:Enabled:EasyShare"
"C:\\Program Files\\Kodak\\KODAK Software Updater\\7288971\\Program\\Kodak Software Updater.exe"="C:\\Program Files\\Kodak\\KODAK Software Updater\\7288971\\Program\\Kodak Software Updater.exe:*:Enabled:Kodak Software Updater"
"C:\\Program Files\\LimeWire\\LimeWire.exe"="C:\\Program Files\\LimeWire\\LimeWire.exe:*:Enabled:LimeWire"


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Norven\Application Data
CLASSPATH=C:\Program Files\Java\j2re1.4.2_03\lib\ext\QTJava.zip
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=D71RY081
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Norven
LOGONSERVER=\\D71RY081
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\QuickTime\QTSystem\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 6 Model 13 Stepping 8, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=0d08
ProgramFiles=C:\Program Files
PROMPT=$P$G
QTJAVA=C:\Program Files\Java\j2re1.4.2_03\lib\ext\QTJava.zip
SESSIONNAME=Console
SonicCentral=C:\Program Files\Common Files\Sonic Shared\Sonic Central\
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\Norven\LOCALS~1\Temp
TMP=C:\DOCUME~1\Norven\LOCALS~1\Temp
USERDOMAIN=D71RY081
USERNAME=Norven
USERPROFILE=C:\Documents and Settings\Norven
windir=C:\WINDOWS
__COMPAT_LAYER=EnableNXShowUI


-- User Profiles ---------------------------------------------------------------

Norven (admin)


-- Add/Remove Programs ---------------------------------------------------------

--> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {075473F5-846A-448B-BCB3-104AA1760205}
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {1206EF92-2E83-4859-ACCB-2048C3CB7DA6}
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {AB708C9B-97C8-4AC9-899B-DBF226AC9382}
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {B12665F4-4E93-4AB4-B7FC-37053B524629}
--> Dummy
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{88E5FCB8-5F25-11D5-B16F-0800460222F0}\setup.exe" -l0x9 UNINSTALL
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D76298C2-E532-4A11-BCFF-76F3F19DA84D}\setup.exe" UNINSTALL
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Adobe Acrobat - Reader 6.0.2 Update --> MsiExec.exe /I{AC76BA86-0000-0000-0000-6028747ADE01}
Adobe Flash Player ActiveX --> C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 6.0.1 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A00000000001}
ALPS Touch Pad Driver --> C:\Program Files\Apoint\Uninstap.exe ADDREMOVE
Broadcom Management Programs 2 --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{64A77F14-0E08-4A97-A859-E93CFF428756} /l1033
Chessmaster 9000 --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\Ubi Soft\Chessmaster 9000\CM9kUninst.isu"
Conexant D110 MDC V.9x Modem --> C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_8086&DEV_24x6&SUBSYS_542214F1\HXFSETUP.EXE -U -Idel5422k.inf
Dell Driver Reset Tool --> MsiExec.exe /I{5905F42D-3F5F-4916-ADA6-94A3646AEE76}
Dell Media Experience --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{2637C347-9DAD-11D6-9EA2-00055D0CA761}\setup.exe" -uninstall
DellSupport --> MsiExec.exe /X{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}
Digital Line Detect --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E646DCF0-5A68-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanel
DVD Solution --> "C:\Program Files\Uninstall_CDS.exe"
EPSON Copy Utility --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{B69CC1A5-0404-11D6-ABCB-005004C21D30}\setup.exe" -l0x9 ADDREMOVEDLG
EPSON Printer Software --> C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EPUPDATE.EXE /r
EPSON TWAIN 5 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9A3EABC0-CA06-11D4-BF77-00104B130C19}\Setup.exe" -l0x9 UNINSTALL
FBrowsingAdvisor --> "C:\Program Files\FBrowsingAdvisor\unins000.exe"
Flipster Twin Pack --> C:\PROGRA~1\eGames\FLIPST~1\UNWISE.EXE C:\PROGRA~1\eGames\FLIPST~1\INSTALL.LOG
Google Earth --> MsiExec.exe /I{1E04F83B-2AB9-4301-9EF7-E86307F79C72}
HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Windows Media Format 11 SDK (KB929399) --> "C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
Intel® Graphics Media Accelerator Driver for Mobile --> RUNDLL32.EXE C:\WINDOWS\system32\ialmrem.dll,UninstallW2KIGfx2ID PCI\VEN_8086&DEV_2792 PCI\VEN_8086&DEV_2592
Intel® PROSet/Wireless Software --> C:\WINDOWS\Installer\iProInst.exe
Internal Network Card Power Management --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{1F528948-0E80-4C96-B455-DE4167CB1DF7}\setup.exe" -l0x9 UNINSTALL APPDRVNT4
Internet Explorer Default Page --> MsiExec.exe /I{35BDEFF1-A610-4956-A00D-15453C116395}
Java 2 Runtime Environment, SE v1.4.2_03 --> MsiExec.exe /I{7148F0A8-6813-11D6-A77B-00B0D0142030}
Java™ 6 Update 3 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160030}
LimeWire 4.16.6 --> "C:\Program Files\LimeWire\uninstall.exe"
Macromedia Flash Player --> MsiExec.exe /X{0456ebd7-5f67-4ab6-852e-63781e3f389c}
Macromedia Flash Player 8 --> C:\WINDOWS\system32\Macromed\Flash\UninstFl.exe
MathPlayer --> C:\Program Files\Design Science\MathPlayer\Setup.exe -u
mCore --> MsiExec.exe /I{6DE14BE4-6F04-4935-8ABD-A0A19FE2E55A}
mDrWiFi --> MsiExec.exe /I{F6090A17-0967-4A8A-B3C3-422A1B514D49}
mHlpDell --> MsiExec.exe /I{49D687E5-6784-431B-A0A2-2F23B8CC5A1B}
Microsoft Compression Client Pack 1.0 for Windows XP --> "C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Office Outlook Connector for MSN --> MsiExec.exe /X{DC4DD556-DD03-422A-926B-470746D8B50D}
Microsoft Office PowerPoint Viewer 2007 (English) --> MsiExec.exe /X{95120000-00AF-0409-0000-0000000FF1CE}
Microsoft Office Standard Edition 2003 --> MsiExec.exe /I{91120409-6000-11D3-8CFE-0150048383C9}
Microsoft Office Word Viewer 2003 --> MsiExec.exe /I{90850409-6000-11D3-8CFE-0150048383C9}
Microsoft User-Mode Driver Framework Feature Pack 1.0 --> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Visual C++ 2005 Redistributable --> MsiExec.exe /X{A49F249F-0C91-497F-86DF-B2585E8E76B7}
mIWA --> MsiExec.exe /I{3E9D596A-61D4-4239-BD19-2DB984D2A16F}
mIWCA --> MsiExec.exe /I{6FFFE74E-3FBD-4E2E-97F9-5E9A2A077626}
mLogView --> MsiExec.exe /I{0E2B0B41-7E08-4F9F-B21F-41C4133F43B7}
mMHouse --> MsiExec.exe /I{F0BFC7EF-9CF8-44EE-91B0-158884CD87C5}
Modem Helper --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7F142D56-3326-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanel
mPfMgr --> MsiExec.exe /I{8B928BA1-EDEC-4227-A2DA-DD83026C36F5}
mPfWiz --> MsiExec.exe /I{90B0D222-8C21-4B35-9262-53B042F18AF9}
mProSafe --> MsiExec.exe /I{23FB368F-1399-4EAC-817C-4B83ECBE3D83}
MSN --> C:\Program Files\MSN\MsnInstaller\msniadm.exe /Action:ARP
MSN Encarta Plus Support Files --> MsiExec.exe /I{00000000-785F-478A-BAA2-87F1A136068C}
mSSO --> MsiExec.exe /I{06BE8AFD-A8E2-4B63-BAE7-287016D16ACB}
mToolkit --> MsiExec.exe /I{CA9BAADB-C262-4E05-B2E2-CEE8CE9809EC}
mWlsSafe --> MsiExec.exe /I{FCA651F3-5BDA-4DDA-9E4A-5D87D6914CC4}
mXML --> MsiExec.exe /I{9CC89556-3578-48DD-8408-04E66EBEF401}
My Way Search Assistant --> rundll32 C:\PROGRA~1\MyWaySA\SrchAsDe\1.bin\desrcas.dll,O
mZConfig --> MsiExec.exe /I{94658027-9F16-4509-BBD7-A59FE57C3023}
NavigationEnhancer --> C:\Program Files\NavigationEnhancer\uninstall.exe
NetWaiting --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3F92ABBB-6BBF-11D5-B229-002078017FBF}\setup.exe" -l0x9 ControlPanelAnyText
OpenMG AAC Add-on Module 1.0.00 --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\1150\INTEL3~1\IDriver.exe /M{23BE930B-6AC4-4D0D-B5C3-03062A2BF2A3} UNINSTALL
OpenMG Limited Patch 4.5-06-05-12-01 --> C:\Program Files\Common Files\Sony Shared\OpenMG\HotFixes\HotFix4.5-06-05-12-01\HotFixSetup\setup.exe /u
OpenMG Secure Module 4.5.01 --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\1150\INTEL3~1\IDriver.exe /M{3633BA28-67CE-4AC8-A677-3406CA84C3D8} UNINSTALL
PDF Manual NW-E000 Series --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5F0C7588-DC73-4465-8BAB-21813C1EC047}\setup.exe" -l0x9 UNINSTALL -removeonly
PowerDirector Express --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{EDE721EC-870A-11D8-9D75-000129760D75}\setup.exe" -uninstall
PowerDVD --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}\setup.exe" -uninstall
PowerProducer --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{B7A0CE06-068E-11D6-97FD-0050BACBF861}\setup.exe" -uninstall
QuickSet --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{C5074CC4-0E26-4716-A307-960272A90040}\setup.exe" -l0x9 UNINSTALL APPDRVNT4 - ALL
QuickTime --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\11\INTEL3~1\IDriver.exe /M{929408E6-D265-4174-805F-81D1D914E2A4} /l1033
ScanToWeb --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{EBAE381B-60A6-4863-AA9F-FCAB755BC9E5}\setup.exe" ADDREMOVEDLG
Security Update for Step By Step Interactive Training (KB898458) --> "C:\WINDOWS\$NtUninstallKB898458$\spuninst\spuninst.exe"
Security Update for Step By Step Interactive Training (KB923723) --> "C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Sonic DLA --> MsiExec.exe /I{1206EF92-2E83-4859-ACCB-2048C3CB7DA6}
Sonic RecordNow Audio --> MsiExec.exe /I{AB708C9B-97C8-4AC9-899B-DBF226AC9382}
Sonic RecordNow Copy --> MsiExec.exe /I{B12665F4-4E93-4AB4-B7FC-37053B524629}
Sonic RecordNow Data --> MsiExec.exe /I{075473F5-846A-448B-BCB3-104AA1760205}
Sonic Update Manager --> MsiExec.exe /I{30465B6C-B53F-49A1-9EBA-A3F187AD502E}
SonicStage 4.0 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A0EB195B-5876-48E6-879D-33D4B2102610}\setup.exe" -l0x9 UNINSTALL -removeonly
Super Collapse II --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{595FF979-5E0F-4233-8DED-17FA9294F28A}\Setup.exe" -l0x9
WebCyberCoach 3.2 Dell --> "C:\Program Files\WebCyberCoach\b_Dell\WCC_Wipe.exe" "WebCyberCoach ext\wtrb" /inf "engine.inf,RealUninstallSection,,4" /infcfg "enginecf.inf,RealUninstallSection,,4"
Windows Media Format 11 runtime --> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"


-- Application Event Log -------------------------------------------------------

Event Record #/Type16125 / Error
Event Submitted/Written: 07/21/2008 09:32:04 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application iexplore.exe, version 7.0.6000.16674, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type16124 / Error
Event Submitted/Written: 07/21/2008 09:32:04 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application iexplore.exe, version 7.0.6000.16674, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type16118 / Error
Event Submitted/Written: 07/21/2008 07:53:23 AM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application iexplore.exe, version 7.0.6000.16674, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type16117 / Error
Event Submitted/Written: 07/21/2008 07:53:20 AM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application iexplore.exe, version 7.0.6000.16674, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type16116 / Error
Event Submitted/Written: 07/21/2008 07:53:20 AM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application iexplore.exe, version 7.0.6000.16674, hang module hungapp, version 0.0.0.0, hang address 0x00000000.



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type76694 / Error
Event Submitted/Written: 07/21/2008 08:27:30 PM
Event ID/Source: 32003 / ipnathlp
Event Description:
The Network Address Translator (NAT) was unable to request an operation
of the kernel-mode translation module.
This may indicate misconfiguration, insufficient resources, or
an internal error.
The data is the error code.

Event Record #/Type76690 / Warning
Event Submitted/Written: 07/21/2008 04:17:00 PM
Event ID/Source: 1007 / Dhcp
Event Description:
Your computer has automatically configured the IP address for the Network
Card with network address 00123FDF1A1F. The IP address being used is 169.254.131.219.

Event Record #/Type76686 / Error
Event Submitted/Written: 07/21/2008 04:15:59 PM / 07/21/2008 04:16:00 PM
Event ID/Source: 14103 / PSched
Event Description:
QoS [Adapter {86C1EA6A-EF33-4841-9D50-1E09658B652B}]:
The netcard driver failed the query for OID_GEN_LINK_SPEED.

Event Record #/Type76678 / Warning
Event Submitted/Written: 07/21/2008 07:59:16 AM
Event ID/Source: 1003 / Dhcp
Event Description:
Your computer was not able to renew its address from the network (from the
DHCP Server) for the Network Card with network address 0013CE238F6B. The following
error occurred:
%%1223.
Your computer will continue to try and obtain an address on its own from
the network address (DHCP) server.

Event Record #/Type76666 / Error
Event Submitted/Written: 07/21/2008 07:57:47 AM
Event ID/Source: 19 / Print
Event Description:
Sharing printer failed + 1722, Printer Intuit Internal Printer share name Printer.



-- End of Deckard's System Scanner: finished at 2008-07-21 21:42:05 ------------


Thanks for the help!

[Tal]

Hi,

Sorry for the delay, I'm preparing for a trip.

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

• Please, never rename Combofix unless instructed.
• Close any open browsers.
• Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  

  -----------------------------------------------------------

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    

    -----------------------------------------------------------

  • Close any open browsers.
  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

  -----------------------------------------------------------

• Double click on combofix.exe & follow the prompts.
• When finished, it will produce a report for you.
• Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

In your next reply please include the ComboFix log as well as a new HijackThis log

Tal

[gunnerzwife]

Hi Tal!

Here are the results....

ComboFix 08-07-24.3 - Norven 2008-07-25 7:05:55.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.212 [GMT -5:00]
Running from: C:\Documents and Settings\Norven\Desktop\ComboFix.exe
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\Norven\Local Settings\Temporary Internet Files\temp.cab
C:\WINDOWS\system32\efcbaAQh.dll
C:\WINDOWS\system32\fccBtSJY.dll
C:\WINDOWS\system32\geBqPIxx.dll
C:\WINDOWS\system32\JlSYHRqr.ini
C:\WINDOWS\system32\JlSYHRqr.ini2
C:\WINDOWS\system32\mcrh.tmp
C:\WINDOWS\system32\nnnmmnNf.dll
C:\WINDOWS\system32\opnmNGXo.dll
C:\WINDOWS\system32\rqRHYSlJ.dll

.
((((((((((((((((((((((((( Files Created from 2008-06-25 to 2008-07-25 )))))))))))))))))))))))))))))))
.

2008-07-21 21:38 . 2008-07-21 21:38 <DIR> d-------- C:\Deckard
2008-07-11 02:56 . 2008-07-11 02:56 <DIR> d-------- C:\Program Files\Trend Micro
2008-07-11 01:24 . 2008-07-11 01:25 <DIR> d-------- C:\Program Files\Windows Live Safety Center
2008-07-01 00:59 . 2008-07-01 01:14 <DIR> d-a------ C:\Documents and Settings\All Users\Application Data\TEMP

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-07-10 02:41 --------- d-----w C:\Program Files\Google
2008-07-01 10:36 --------- d-----w C:\Program Files\ComcastToolbar
2008-07-01 04:36 --------- d-----w C:\Program Files\VCW VicMan's Photo Editor
2008-07-01 04:33 --------- d-----w C:\Documents and Settings\All Users\Application Data\McAfee
2008-07-01 04:26 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2008-06-23 14:40 --------- d-----w C:\Documents and Settings\Norven\Application Data\McAfee
2008-06-20 10:45 360,320 ----a-w C:\WINDOWS\system32\drivers\tcpip.sys
2008-06-20 10:44 138,368 ----a-w C:\WINDOWS\system32\drivers\afd.sys
2008-06-20 09:52 225,920 ----a-w C:\WINDOWS\system32\drivers\tcpip6.sys
2008-06-13 13:10 272,128 ----a-w C:\WINDOWS\system32\drivers\bthport.sys
2004-08-10 04:30 40,960 ----a-w C:\Program Files\Uninstall_CDS.exe
2006-01-28 14:29 56 --sh--r C:\WINDOWS\system32\49681610F5.sys
2006-01-28 14:29 1,890 --sha-w C:\WINDOWS\system32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 05:00 15360]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 11:09 460784]
"SsAAD.exe"="C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe" [2006-05-08 06:17 81920]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="C:\Program Files\Apoint\Apoint.exe" [2004-09-13 16:33 155648]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [2005-02-15 15:02 155648]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2005-02-15 15:02 126976]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [2007-09-25 02:11 132496]
"IntelWireless"="C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" [2004-10-30 14:59 385024]
"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2004-12-06 01:05 127035]
"ISUSPM Startup"="C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 16:50 221184]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 16:50 81920]
"EPSON Stylus CX3200"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE" [2002-06-30 22:05 74752]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2006-03-05 15:08 155648]
"PCMService"="C:\Program Files\Dell\Media Experience\PCMService.exe" [2004-04-11 20:15 290816]
"RemoteControl"="C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe" [2004-06-28 21:29 32768]

C:\Documents and Settings\Norven\Start Menu\Programs\Startup\
PowerReg Scheduler.exe [2008-01-13 15:04:29 256000]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2005-07-31 23:29:08 24576]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\IntelWireless]
2004-09-07 16:08 110592 C:\Program Files\Intel\Wireless\Bin\LgNotify.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\Program Files\\LimeWire\\LimeWire.exe"=

.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-MsnMsgr - C:\Program Files\MSN Messenger\MsnMsgr.Exe
HKLM-Run-Microsoft Works Update Detection - C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe


.
------- Supplementary Scan -------
.
R0 -: HKCU-Main,Start Page = hxxp://www.comcast.net/comcast.html
R0 -: HKCU-Main,SearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
R0 -: HKLM-Main,Start Page = hxxp://www.dell4me.com/myway
R1 -: HKCU-Internet Connection Wizard,ShellNext = hxxp://www.dell4me.com/myway
R1 -: HKCU-SearchURL,(Default) = hxxp://www.google.com/search?q=%s
O8 -: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 -: {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmat...enWebRadio.html


**************************************************************************

catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-07-25 08:22:37
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKEEPER.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSvc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\NicConfigSvc\NicConfigSvc.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Intel\Wireless\Bin\ZCfgSvc.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Apoint\ApntEx.exe
C:\WINDOWS\system32\verclsid.exe
.
**************************************************************************
.
Completion time: 2008-07-25 8:32:09 - machine was rebooted
ComboFix-quarantined-files.txt 2008-07-25 13:31:49

Pre-Run: 41,746,534,400 bytes free
Post-Run: 41,822,179,328 bytes free

124 --- E O F --- 2008-07-09 12:55:47

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:35:18 AM, on 7/25/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Apoint\Apntex.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/comcast.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [EPSON Stylus CX3200] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P19 "EPSON Stylus CX3200" /O6 "USB001" /M "Stylus CX3200"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmat...enWebRadio.html (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoft...s/as2stubie.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onec...lscbase5036.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: EpsonBidirectionalService - Unknown owner - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 7172 bytes


Thanks!

[Tal]

Looking good How is the system doing?

Upgrading Java:

• Download the latest version of Java Runtime Environment (JRE) 6 Update 7.
• Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
• Click the "Download" button to the right.
• Select your Platform and check the box that says: "I agree to the Java SE Runtime Environment 6 License Agreement.".
• Click on Continue.
• Click on the link to download Windows Offline Installation (jre-6u7-windows-i586-p.exe) and save it to your desktop. Do NOT use the Sun Download Manager..
• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java version.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on the download to install the newest version.(Vista users, right click on the jre-6u7-windows-i586-p.exe and select "Run as an Administrator.")

[gunnerzwife]

Hi Tal,

Well, the pop-ups have stopped. However, I uninstalled my Mcafee because it wouldn't allow me to update it, thinking I could reinstall it. When I tried to download another anti-virus program it blocks it. Is it possible that I am still infected? My husband had to take the laptop on a business trip and won't be back until Saturday, so unfortunately I cannot run anymore scans on it until he returns. Please let me know what you think.

Thanks!

[Tal]

Hi,

Do you mean that the security product you're trying to install still detects McAfee? If so, it's normal. 'Heavy' security suites usually leave traces on the system, even when removed by a 'proper' uninstaller. Therefore it's common for security suite makers to issue special uninstallers, McAfee's can be found on this page as well as instructions on how to run the tool.

Tal

[gunnerzwife]

Hi Tal,

No, that's not the problem. Although, I did visit the site you directed me to and successfully removed all of McAfee from my system. The problem is I try to download any type of anti-virus software and the download gets as far as 10-12% and it stops. I'm not sure what the problem is. Do you have any idea or suggestions?

Thanks!

[Tal]

Hey,

Terribly sorry for the delay. I've been out on a vacation at Scotland from August the 5th, so I couldn't see your reply. I will be with you when I return to Israel on the 20th.

Kind regards & sorry,

Tal

[Tal]

Hi there,

Try downloading another file. Does it work? We can take a random guess and clean your cache and temporary files, it might help.

Please download ATF Cleaner by Atribune.

Caution: This program is for Windows 2000, XP and Vista only
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

Tal

[gunnerzwife]

I ran the program and I still can not download any antivirus software. I can download files, etc with no problem. If I try to download any type of anti-virus software it will go so far and stop. Now my desktop is doing the same thing. I am frustrated and really need your help!

[gunnerzwife]

Hi Tal,

Actually, I tried to download a game offline and it blocked it also. I've been able to sucessfully open and download attachments. However trying to watch something as simple as a youtube video is impossible, because it won't download it completely. Any ideas? Thanks so much!

~Angela