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PLEASE HELP - I can ping my router but there is no internet access


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#1
monstap

monstap

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Dear All

I am a newbie and I am at a loss.

Two laptops connect to my wireless router [Linksys WAG354G]. Thursday morning i woke up to find that now only one connects to the net and i don't know why - i have tried everything i know since then to get it back on track.

The machine is running Xp. It can ping and see my router fine but not the internet. I have tried reboots, playing with network connections, rebooting the router and finaly resetting the router to factory defaults. All have proved the same, no internet connection.

The vista laptop has been fine - I have even tried comparing the ipconfig /all files and can't see the difference [please shout if you can].

XP Laptop [not working]
C:\>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Calvin
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : domain_not_set.invalid

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
roller
Physical Address. . . . . . . . . : 00-15-C5-23-03-35

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . : domain_not_set.invalid
Description . . . . . . . . . . . : Intel® PRO/Wireless 3945ABG Networ
k Connection
Physical Address. . . . . . . . . : 00-13-02-C9-F6-E3
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.64
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : 11 July 2008 15:38:59
Lease Expires . . . . . . . . . . : 12 July 2008 15:38:59

C:\>


Vista laptop [working]
C:\>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Boris
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : domain_not_set.invalid

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : domain_not_set.invalid
Description . . . . . . . . . . . : Dell Wireless 1390 WLAN Mini-Card
Physical Address. . . . . . . . . : 00-1B-FC-9E-53-20
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.67(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 11 July 2008 14:50:13
Lease Expires . . . . . . . . . . : 12 July 2008 14:50:13
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : domain_not_set.invalid
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controlle
r
Physical Address. . . . . . . . . : 00-15-C5-7B-E6-24
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

C:\>


I'm not sure what to do and have a pressing deadline by which to do it in.
If you can help please do.

Thanks
MonstaP

Edited by monstap, 11 July 2008 - 09:02 AM.

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#2
jrom727

jrom727

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From the command prompt.
ping google.com and see if you get any replies, packet sent/loss.
ping the IP as well 64.233.167.147
while on the command prompt, might as well do an ipconfig /flushdns
from your browser, try accessing google using the ip address above.

let us know with the results..
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