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MY Network Controller not working


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#1
Ereos

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Hello Im noob with this stuff
Im using Thompson Speedtouch 585 v6
AOL
Directly Ethernet to the router

so here my problem
router, net works... but the pc wont connect to the internet
so i check control panel > system >system properties > hardware > device manager
and i get a ?! sign on Network controller
and also PCI Simple communication controller

how do i fix it?

the pc also from a friend - pretty old and custom made....
running on windows XP

I tried all the following like cmd, ipconfig release ...etc
i can ping my internet like cmd> tracert www.bbc.co.uk

but it wierd
i got a older pc.... like super slow
i tried connecting the router it works
my laptop via wireless still works

i called my network provider he said fix your network controller by phoning up your pc provider but i cnt do that
it a custom made pc....

Edited by Ereos, 11 July 2008 - 01:33 PM.

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#2
fawoodward

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You need to install some drivers to get windows to recognize your motherboard's network controller and network card. While you're in device manager, open System Devices and see if there's anything identified as Nvida, SiS, Via, Intel, etc. to help identify your motherboard/chipset. If you don't see anything, then go to My Computer and right click it, and select Properties. Down at the bottom there should be some description of your system. If you can provide any information on your motherboard and/or chipset, we can direct you to the drivers to get your network working.
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#3
Ereos

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for some reason on device manager
these 2 problems:
Network controller and PCI Simple communication controller
come up as another sub section as "OTHERS"
but i still have

the network adapter section
and i get something like a SIS Fast w/e adapter /cable
im using a different pc atm but i only have 1 set of wires so i cnt check the name of it atm
i also got Nvida but that is for my graphics

but for sure it is SiS
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#4
jrom727

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You said the system is custom.
Open the PC, check what model of motherboard you have, or you can download belarc advisor from another computer, save it to a USB drive and run it on the problem computer.

Post your motherboard model and I'll see if I can find the NIC drivers for you. You can do this on your own as well, but be careful where you download it from.

It is also possible that your Network Card / NIC is not integrated on your motherboard, in that case, look what kind of NIC it is / make & model.
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#5
Ereos

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i have no idea how they look...
i've never considered about my pc.... i dont have the time for it if i did have spare time i be playing games...

btw where would i have to download the program??
since you say some may be DODGY...
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#6
jrom727

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my bad... belarc advisor @ http://www.belarc.co...ams/advisor.exe
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#7
Ereos

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so is this what im looking for then???

Controllers
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
SiS PCI IDE Controller

Bus Adapter

SiS 7001 PCI to USB Open Host Controller (3x)
SiS PCI to USB Enhanced Host Controller

Communications
1394 Net Adapter
SiS 900-Based PCI Fast Ethernet Adapter
primary Auto IP Address: 192.168.1.65 / 24
Gateway: 192.168.1.254
Dhcp Server: 192.168.1.254
Physical Address: 00:0A:E6:52:0C:DD

Networking Dns Server: 192.168.1.254

oh you said motherboard too
Main Circuit Board
Board: SiS-648
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 01/16/2003

(Yes my Computer sucks!!! I cnt help it atm i got no cash :))


so yeah to sum up my problem again

cant connect the internet
i can still ping it
my network controller isnt working which is why i cnt connect....
it just stopped working overnight

Edited by Ereos, 13 July 2008 - 04:38 AM.

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#8
jrom727

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could you try and ping wwwl.google.com? and see if you received some replies / packets.
while at the command prompt, perform an ipconfig /flushdns as well
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#9
Ereos

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i usually ping www.bbc.co.uk
tracert www.bbc.co.uk
is what i do.... i could give the flushdns a go.....

since in uk so bbc kinda more reliable ping i can focus on

btw my computer keeps sayin NEW HARDWARE DETECTED
Network Controller

like What the...

Edited by Ereos, 13 July 2008 - 06:17 AM.

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#10
fawoodward

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You're getting an IP address so it looks like you're connecting to a router properly. Can you go to a command prompt and type:

ipconfig /all

and paste the results please.

You can try downloading drivers here: http://www.sis.com/d...1.php?id=153181
I'm not sure if that'll solve your issue, but wouldn't hurt.

Also, go here: http://www.sis.com/s...port_prodid.htm to identify your chipset, that'll help determine which drivers you need.

Edited by fawoodward, 14 July 2008 - 04:22 PM.

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#11
Ereos

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well a friend told me it was microsoft screwed over zone alarm users
and he was right :)

but the wierd thing now
my pc keeps sayin network controller new hardware found
when i can now link to the net
surely this wont pose any threats?
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#12
Titan8990

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Right click on my computer and select "manage". From there click device manager on the left.

Do you see an yellow "!"?

If so what does it say?
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