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please help get rid of- rogers protection


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#1
scorpysue

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Hello! :) I'm a total newbie here, so bear with me. I recently aquired this computer, and the person who had it before me had "rogers online protection". I'm not with rogers, yet I have this annoing little exclamation mark in the bottom task bar saying that I have items that need attention...with rogers online protection. I've tried going into rogers online center, and there doesn't seem to be a way to cancel the rogers account. I also have a Norton protection center icon with a big red x on in saying the same thing as the rogers... Does anyone know how to cancel these, and get the icons off my task bar? :)
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#2
Mr Freeze

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you can remove norton with this removal tool

http://www.9down.com...8-0-1-19-17561/

look at this site see if it will help you

http://help.yahoo.co.../yop-35267.html

go to msconfig and incheck startup for rogers or norton then restart your computer

start /Run/ msconfig /ok /startup"...uncheck it hit apply and reboot

Edited by Mr Freeze, 11 July 2008 - 07:59 PM.

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#3
scorpysue

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WOW!!! :) MrFreeze you did it!!! Well... I did it with your help! I uninstalled both rogers and norton! You are truely awesome! :) Thanks so much!
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#4
Mr Freeze

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Thanks for letting me know :)
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#5
The Skeptic

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Glad you succeeded with the help of Mr Freeze. My question: do you have any antivirus running on your computer after all the removals? If not, please install one.
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#6
scorpysue

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Thanks for letting me know :)



Your welcome! :)
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#7
Artellos

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Glad you succeeded with the help of Mr Freeze. My question: do you have any antivirus running on your computer after all the removals? If not, please install one.


I do suggest you follow what The Skeptic said :)
Having no antivirus running will just get you infected and in a big mess.
If you don't have one install one.
Take a look at the link below for some recommendations.
http://www.geekstogo...ftware-t38.html

Regards,
Olrik
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#8
Mr Freeze

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heres a list of antiviruses....for a freebie i would choose AVAST
avg is not what it used to be

http://filehippo.com...ware/antivirus/

here are some firewalls
comodo is the better one
Zone alarm caused a big upset with microsoft update


http://filehippo.com...ware/firewalls/

for a spyware scanner
you could try SuperAntiSpyware 4.15.1000
found here

http://filehippo.com...re/antispyware/

Edited by Mr Freeze, 12 July 2008 - 08:30 PM.

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#9
scorpysue

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Thanks everybody!!! :) I will try to install one or two today....very much appreciated! It's funny, because yesterday, just as I was resonding to "do you have an antivirus" from The Skeptic, when my screen went blank and at the top it said "ips driver error- click here to refresh"...so I kept clicking "here" but I couldn't get on this website at all until right now! And I tried all day yesterday! :)

So anyway, I got up this morning, and tried again, and it still said "ips...." so I googled that exact phrase, and I learned that it was just a simple matter of actually "refreshing" it a couple of times, and it worked! :) Man. do I feel silly!

BTW, to The Skeptic, I do have Ad-Aware 2008....is this good enough? Or is it "the more the merrier" when it comes to virus protection?
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#10
Artellos

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You'll need 1 of each if you want maximum protection:
  • Anti-Virus
  • Anti-Spyware
  • Firewall

Take a look at the link I posted earlier in the posts.
It gives a nice overview on the categories and good recommendations.

Regards,
Olrik
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#11
Mr Freeze

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http://filehippo.com...vast_antivirus/ >>Antivirus

http://filehippo.com/download_comodo/ >>Firewall

http://filehippo.com...perantispyware/ >>Antispyware

http://www.stevengou...o...&Itemid=223 >>Cleaner

Adware and Spybot gives itself a a bad rep by removing .EXE files making your computer useless
i dont use or have these programs ....so dont recommend them...they are not user friendly...but thats your choice
yes you should have

1-antivirus program
1-firewall
1-antispyware program

a crap cleaner is good

you should defragment your harddrive

from the start button

Start/Run/ dfrg.msc /click ok

click defragment

heres something else you could do to tune up your system a bit

try doing a chkdsk /r

Start/run/ chkdsk /r /click ok

notice the space between the k and the /

At the command prompt type the letter y press enter
chkdsk cannot run at this time...another volume is using it
restart your computer....

Edited by Mr Freeze, 13 July 2008 - 09:23 AM.

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