I have gone through all the steps on your start here page, and additional advice about azesearch, but I somehow can't get rid of it. It keeps returning as my opening browser, and when I have done a full scan of the computer with all the software you mentioned, my browser won't start up, or it takes a long time, as if something is redirecting it. Also the azesearch toolbar: I used to have a google-toolbar, how do I get it back??
I am not very bright with computers, but hopefully bright enough to have found you so you might be able to help me...
here's my logfile, many thanks in advance!
Logfile of HijackThis v1.99.1
Scan saved at 17:08:48, on 27-4-2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS.0\System32\smss.exe
C:\WINDOWS.0\system32\winlogon.exe
C:\WINDOWS.0\system32\services.exe
C:\WINDOWS.0\system32\lsass.exe
C:\WINDOWS.0\system32\svchost.exe
C:\WINDOWS.0\System32\svchost.exe
C:\WINDOWS.0\Explorer.EXE
C:\WINDOWS.0\system32\spoolsv.exe
C:\WINDOWS.0\ehome\ehtray.exe
C:\Program Files\Classic PhoneTools\CapFax.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\WINDOWS.0\system32\carpserv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS.0\system32\P2P Networking\P2P Networking.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Kazaa\kazaa.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS.0\system32\ctfmon.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Common Files\GMT\GMT.exe
C:\Program Files\Common Files\CMEII\CMESys.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\WINDOWS.0\system32\imapi.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Patrick\Local Settings\Temporary Internet Files\Content.IE5\G9EFS9MN\HijackThis[1].exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.azesearch.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: AzEntretien Class - {0d2def3a-f4f1-42ec-ac4f-132e7ba6e292} - %SystemRoot%\azentretien.dll (file missing)
O2 - BHO: InstaFinderK - {4E7BD74F-2B8D-469E-90F0-F66AB581A933} - C:\PROGRA~1\INSTAF~1\INSTAF~1.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: ZToolbar Activator Class - {da7ff3f8-08be-4cac-bc00-94d91c6ae7f4} - C:\WINDOWS.0\system32\azesearch3.ocx
O2 - BHO: AddressBar Class - {f65b197f-8260-4d52-909a-f70118e646eb} - C:\WINDOWS.0\system32\iasadm.dll
O3 - Toolbar: AZE Search - {a19ef336-01d4-48e6-926a-fe7e1c747aed} - C:\WINDOWS.0\system32\azesearch3.ocx
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS.0\ehome\ehtray.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [CapFax] C:\Program Files\Classic PhoneTools\CapFax.EXE
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS.0\system32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [KAZAA] C:\Program Files\Kazaa\kazaa.exe /SYSTRAY
O4 - HKLM\..\Run: [CMESys] "C:\Program Files\Common Files\CMEII\CMESys.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS.0\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Snelle start.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe
O8 - Extra context menu item: E&xporteren naar Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Onderzoek - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Besturing) - http://a840.g.akamai...all/xscan53.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe